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关于IIDL 套房的点评

4.5 out of 5
IIDL 套房

点评

7.8

还可以

10 分 - 超赞。71 条好评，共有 223 条点评" "
8 分 - 还可以。82 条好评，共有 223 条点评" "
6 分 - 一般。42 条好评，共有 223 条点评" "
4 分 - 很差。15 条好评，共有 223 条点评" "
2 分 - 糟糕。13 条好评，共有 223 条点评" "

8.0/10

清洁度

8.0/10

员工和服务

8.2/10

服务设施

7.8/10

住宿条件和设施

7.0/10

环保

点评

6/10 一般

Chun Wah

It is a bit far away from airport and a big smell due to nearby a drain. The facilities is also a bit old and not well-constructed but the service is very good.
2018 年 11 月入住 4 晚
Fraser 于 2018年11月30日 的回复
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fraser Suites New Delhi!

6/10 一般

真实旅客

中等
前枱服务人员有些人很不友善及冷淡，但咖啡室服务員很好，早餐選擇也算豊富。 但位置逺離市中心附近完全没有設施，塞車時出入很不便。但有厨房可能給家庭及長住的人比较合适。

6/10 一般

真实旅客

不满意：员工和服务
If you do not expect too much....
Some of the front desk receptionists are not very friendly and helpful. Not all of them, but some. But the restaurant waiters have very nice service. Location is a bit far away from all business or shopping areas.

10/10 超赞

Brian，TW

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Supermarket and metro are near the hotel about 5 mins by walk.

10/10 超赞

Hiroki

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice
2024 年 3 月入住 1 晚

10/10 超赞

Harwant

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had to wait for atleast 35 minutes before they could assign me a room.
2024 年 3 月入住 1 晚

10/10 超赞

Shazia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was nice and staff was very friendly.
2024 年 2 月入住 2 晚

2/10 糟糕

Badhri Narayanan，Chennai

2023 年 11 月入住 4 晚

4/10 很差

Mohammad

满意：服务设施
不满意：员工和服务
2023 年 10 月入住 2 晚

6/10 一般

Mark

2023 年 9 月入住 1 晚

6/10 一般

sergio

团体旅客
Unpleasant staying
Not the best location. We saw a rat in the restaurant. One night we had to listen to a loud music coming from a party across the street, window glasses are not noise cancellation.
2023 年 3 月入住 2 晚

6/10 一般

Bhasker

满意：住宿条件和设施，服务设施
不满意：员工和服务
TLDR; Mr. Prayag Rawat is a Liar and cheat and do not trust a word he says. This review is specifically for Mr. Prayag Rawat. The hotel itself was fine but I requested an early checkout due to personal reasons and confirmed with the front office manager that they will issue a refund for the unused days. Once I checked out and tried to get the refund I was put in touch with Mr.Rawat who kept passing the buck to Expedia and kept insisting somehow I am supposed to get Expedia to issue an amended voucher. Then after much back and forth with Expedia and iidl I managed to get Expedia to send them an email etc. Which Mr.Rawat confirmed and asked me for a couple of days time to issue the refund as they were waiting for an amended commission request from Expedia. I explained that the commission is purely a matter between Expedia and iidl and my refund should be issued. But he refused now after 2 months he has flatly refused to honor the refund claiming Expedia has not sent them a voucher.

8/10 还可以

Sanjay

商务旅客
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
Check-in process was efficient and the front desk was friendly and polite. Building and room condition was disappointing with dated furniture. I had some setup issues with the internet (which turned out an error on my part) but the front desk was very helpful and even walked up to my room to help with the setup. The hotel is not centrally located and, with Delhi traffic, at least 30 minutes drive from the city center (Connaught Place). There is, however, a Metro station conveniently located within walking distance.
2023 年 1 月入住 1 晚

6/10 一般

Het

2022 年 12 月入住 2 晚

2/10 糟糕

Mogens

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Dont book this
This hotel is at a very bad condition. Everything is dirty and the smell is bad. The staff is unskilled and not professionels
2022 年 12 月入住 2 晚

6/10 一般

Kishan

满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务

8/10 还可以

Aida

2022 年 11 月入住 2 晚

2/10 糟糕

MANOJ

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
This property cannot fall under 5stars category.
2022 年 9 月入住 2 晚

10/10 超赞

vipul

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value for money, location and property
I was on Business trip 13 days’ long , comfortable stay at spacious 1bedroom apartment equipped with kitchenette and washing machine , at very well connected location resulting in value for money. Front office has scope of improvements which could increase professionalism and be instrumental in harnessing the real potential of this property
2022 年 4 月入住 13 晚
Team IIDL Suites 于 2022年05月20日 的回复
Dear guest, thank you for taking the time to share your amazing experience with us! it is really quite rewarding to receive such wonderful feedback from our guests. We endeavor to go above and beyond to ensure that our guests have majestic memories, and the team here is thrilled to know how much of an impact we have made on your recent experience. We hope to have the pleasure of welcoming you back soon again.

10/10 超赞

Eshan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice experience
2022 年 3 月入住 1 晚

2/10 糟糕

Rajat

2022 年 1 月入住 1 晚

2/10 糟糕

Pradeep

与家人出行
不满意：员工和服务
My Flight was Cancelled by the Airlines to Philippines, so ended up cutting my trip short & flying back to USA, went to the hotel & told them the problem a week before check in to the hotel to cancel the booking, was also advised to let Expedia know about the problem & cancel the booking for a full refund, Expedia also did a very poor job in trying to reach the hotel to cancel the booking as they were not able to reach iiDL , when I called the Sales Manager Mr. Rawat he refused to cancel the booking & did not want to refund the 3 nights that I was unable to unvail. Do not trust the Indian counterparts once they get your money if you will ever get a refund. I or my friends would never recommend this hotel again. Stay away.
2021 年 11 月入住 3 晚

8/10 还可以

Gaurav

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel location was good . Very well maintained . Staff was friendly . Nice and clean Lobby and Rooms. Few things they can improve on . 1. Bed sheets should be changed daily in room 2. Food was mediocre. Indian food was ok . Italian and Chinese was below average .
2021 年 11 月入住 3 晚

8/10 还可以

真实旅客

与配偶出行
满意：员工和服务，清洁度
The location is outside of Delhi with limited choice for food unless you travel outwards, either to Noida or back to the city. Rooms are decent sized with good amenities of a suite/serviced apartment.
2019 年 12 月入住 1 晚
Fraser 于 2019年12月12日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

4/10 很差

Realman，Boston

与家人及幼儿出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
First of all your staff needs intensive customer service training and people love to have smile in front desk but we found good customer service in hotels restaurant very interesting. Customer service, friendly approach, open mind and ready to take any type of customer. But we found very tense and not a little smile. What is different between a man wearing in suit and has no customer service and a labor. Both are working if you show a illiterate man just handover key card n give show the room, he can do easily then why hired a professional literate man. So looks like this hotel staff need very intensive training and this hotel need very friendly people then why tense and frustrating doing job here
2019 年 11 月入住 1 晚
Fraser 于 2019年11月13日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

10/10 超赞

Amy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommend
Although the air quality was horrible in Noida at the time of our stay, the hotel was perfect for our needs, with an in-room washer/dryer, ironing board & iron, kitchenette plus all the other standard amenities. The breakfast buffet was great and the staff were always very courteous and responsive to our needs.
2019 年 10 月入住 4 晚
Fraser 于 2019年11月5日 的回复
Dear Ms.Amy, Thankyou for the great review and your feedback. We are glad to know that our services and staff were able to make your stay comfortable. Feedback like these work like a great motivation for us all. We really hope to welcome you back again soon! Namaste from India! Regards Fraser Suites New Delhi!

10/10 超赞

Ruben，San Diego

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is far from most mayor atracción , and small weird in the morning.
2019 年 10 月入住 7 晚
Fraser 于 2019年11月2日 的回复
Dear Guest, We are glad to receive your wonderful feedback! Looking forward to welcome you soon again. Regards Fraser Suites New Delhi!

4/10 很差

Cedric

与家人出行
满意：清洁度
不满意：客房舒适度，住宿条件和设施
Impossible de dormir
Hotel tres bruyant, impossible de dormir Des temples, des routes... au raz des fenêtres
2019 年 10 月入住 4 晚
Fraser 于 2019年10月30日 的回复
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fraser Suites New Delhi!

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay staff are very nice the service are great. I will stay again I recommend that hotel for everyone who come to visit India.
2019 年 10 月入住 21 晚
Fraser 于 2019年10月24日 的回复
Dear Guest, Thank you for this lovely worlds! we are glad to know that we were able to make your stay memorable. Looking forward to welcome you again! Regards Fraser Suites New Delhi!

8/10 还可以

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The rooms were nice and all the property was good. My only complaint is that there was no access to drinking water and only a couple water bottles
2019 年 10 月入住 3 晚
Fraser 于 2019年10月21日 的回复
Dear Guest, Thank you for choosing us on your recent stay in Delhi! We are glad to know that we were able to make your stay comfortable. Looking forward to welcome you soon again! Regards Fraser Suites New Delhi!

8/10 还可以

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Good sized rooms. Clean and well presented. Our cleaner catered to our requirements well. Excellent water pressure in the shower with both waterfall and handheld devices. Large fridge and good cupboard space. Bose sound system was a nice characteristic. The bad:. Breakfast service was disappointing as most of the hot dishes were not maintained at the proper temperature, and most were cold. Dairy items were at room temperature and as the days went on, the bakery products were getting stale. However there was a good fresh fruit selection. Be very careful with the boiled eggs. We found rotten ones.
2019 年 10 月入住 6 晚
Fraser 于 2019年10月18日 的回复
Thank you for the great review. We are glad to know that we were able to make your stay comfortable. Looking forward to welcome you soon again. Regards Fraser Suites New Delhi!

8/10 还可以

elhoussine

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚
Fraser 于 2019年10月12日 的回复
Thank you for the great review. We are glad to know that we were able to make your stay memorable. Looking forward to welcome you again soon! Regards Fraser Suites New Delhi!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here for 6 days and due to having a nice clean pool, pool table, table tennis, spa, barber, massage, sauna and good food, we barely had to go out if we didn't want to! Washer dryer combo in the room, dishes, microwave/ convection oven, small kitchen area and a bathrub and shower!!!! I love this place!! The staff is super friendly and the housekeepers are honest. Food is good too!
2019 年 9 月入住 8 晚
Fraser 于 2019年09月26日 的回复
Dear Guest, Thank you for these wonderful words and feedback. We really feel great to made your stay comfortable with us. Looking forward to welcome you soon again. Regards Fraser Suites New Delhi!

8/10 还可以

Midori

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 4 晚
Fraser 于 2019年09月11日 的回复
Dear Guest, Greetings from Fraser Suites New Delhi! We are glad to know you enjoyed your stay with us. Looking forward to welcome you back soon. Regards Fraser Suites New Delhi!

6/10 一般

Sarthak

不满意：住宿条件和设施，员工和服务
Not good service with respect to the price charged
The food was bad.. Some waiters were rude. Overall service is not up to the mark with regard to the price charged
2019 年 7 月入住 1 晚
Fraser 于 2019年07月30日 的回复
Dear Guest, Thank you for using us. We are glad you liked the property and we wish to welcome you back soon. Regards Fraser Suites New Delhi!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 1 晚
Fraser 于 2019年07月10日 的回复
Dear Guest, Thank you for this wonderful feedback. We look forward to welcome you back soon. Regards Fraser Suites New Delhi!

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Godt hotel, værelser med vaskemaskine / tørretumbler, stort køleskab og oven, værelser som en hotellejlighed, serviceydelser fra hotellet tilbydes til en fornuftig pris. Generelt et godt hotel til prisen, lige i området er der ikke så meget at byde på, så man skal påregne lidt transport ca. 10-15 til seværdigheder
2019 年 4 月入住 7 晚
Fraser 于 2019年05月13日 的回复
Dear Guest, Thank you for your lovely feedback. We are glad to know you enjoyed your stay with us. Looking forward to welcoming you again soon. Regards Fraser Suites New Delhi!

8/10 还可以

Anand

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 1 晚
Fraser 于 2019年04月25日 的回复
Dear Guest, Thank you for giving us this wonderful feedback. We are glad to know, we were able to make your stay comfortable with us! Looking forward to welcoming you back soon. Regards Fraser Suites New Delhi!

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施
2019 年 4 月入住 2 晚
Fraser 于 2019年04月24日 的回复
Thank you for the feedback Regards Fraser Suites New Delhi

4/10 很差

真实旅客

2019 年 3 月入住 2 晚
Fraser 于 2019年04月1日 的回复
Dear Guest, Thank you for rating us. We appreciate your feedback. Regards Fraser Suites New Delhi!

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 3 月入住 2 晚
Fraser 于 2019年04月1日 的回复
Dear Guest, Thank you for rating us. We appreciate your feedback. Regards Fraser Suites New Delhi!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 2 月入住 20 晚
Fraser 于 2019年04月1日 的回复
Dear Guest, Thank you for rating us. We appreciate your feedback. Regards Fraser Suites New Delhi!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 2 月入住 1 晚
Fraser 于 2019年04月1日 的回复
Dear Guest, Thank you for giving us full ratings. We appreciate your feedback. Looking forward to welcome you again soon! Regards Sumit Tiwari

10/10 超赞

Priyadarshi

满意：清洁度、住宿条件和设施、客房舒适度
It was very comfortable and staff was very nice. Stayed there for 5 days . Would definitely stay again
2019 年 1 月入住 5 晚
Fraser 于 2019年01月30日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

10/10 超赞

Willem

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel which appears to be relatively new was really excellent. Staff service was good and very friendly. Breakfast choices were good and the staff were eager to help
2018 年 12 月入住 3 晚
Fraser 于 2019年01月3日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely spacious apartment. Good facilities in room. Clean. Great breakfast. In room dining was fantastic, great choice for kids also. Games room ideal for kids. Good gym and Spa. Staff very friendly and helpful. Metro station very close by also.
2018 年 12 月入住 5 晚
Fraser 于 2019年01月2日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

8/10 还可以

HARKIRAT

满意：客房舒适度，员工和服务
Fraser Again! For Sure...
Anees & Rekha were EXCELLENT and made the stay very comfortable. Rooms are very spacious but need renovation... a bit run down. Breakfast is good and hearty. Commuting is no issue if you do not have your own vehicle. There was a corporate party in their Party Hall and the music was BLARING until the wee hours of the night... The managment did not pay attention to this nor did they try stopping it.. This was very uncomfortable. Overall a very good and comfortable stay
2018 年 12 月入住 2 晚
Fraser 于 2018年12月26日 的回复
Dear Guest, We are pleased to know we were able to make your stay memorable and full of comfort. Thank you for this wonderful feedback, our team feels motivated after getting such great reviews. We looking forward to welcome you once again soon! Regards Fraser Suites New Delhi!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2018 年 12 月入住 1 晚
Fraser 于 2018年12月22日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

8/10 还可以

Dani

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good hotel, Excellent room, and fitness center. Good breakfast
2018 年 11 月入住 2 晚
Fraser 于 2018年12月5日 的回复
Dear Mr.Dani, Thank you for this great feedback. We are glad that we were able to make your stay memorable one. Looking forward to serve you again sooner! Regards Fraser Suites New Delhi!

6/10 一般

真实旅客

满意：清洁度、员工和服务、客房舒适度
2018 年 11 月入住 19 晚
Fraser 于 2018年12月3日 的回复
Dear Guest, Thank you for your feedback and we look forward to welcome you again soon. Regards Fraser Suites New Delhi!