新德里德瓦卡丽笙酒店

A world-class hotel staff trained, but there are two responsible Chick in the name Meha, and Nisha's manager, has been an unmitigated liar, I booked and paid all Superrial room, but they literally give me Stander room They reasoned that [Superial room and Stander room is same] But the truth is different, Superial room room is relatively large and have a good view, the floor is relatively high. The Stander room is generally poor view to the group of guests or very late to the hotel Check in Guests. Check in two people treated us like idiot juggle, extremely hateful, we booked this hotel for three nights on the first day set Superial room the next day we booked Stander room, on the third day we set Superial room, the next day Check in at the two responsible Reception The staff and managers in charge of our room booking information transferred in accordance with the standard room, but on the third day we booked and paid in accordance with our room Superial room, request room change to Superial room, but they had no room to [, not replace] indifference feelings of the guests, when the fourth day of check out, they should be non-refundable, but the refund should be really hateful matter. (Because they proud and arrogant indifference is really disgusting!)

Very poor service. I would not recommend to stay at this hotel. Staff were friendly but management is totally worst. Service is very late and rooms are like a 2 star rating hotel. Smells very bad.

ROOM SERVICE TO BE UPDATED AND RECEPTION PEOPLES ARE NOT PROMPT TO REPLY.SOME MEASURES ARE REQUIRED .