We stayed this hotel twice, and requested the pick up service twice as well, but no body show up when we arrive at the arrival gate, wasted our time to call and contact the reception, will never ever choose this hotel anymore.
HUILING
2019 年 12 月入住 1 晚
2/10 糟糕
HUILING
商务旅客
2020年03月25日
不满意:员工和服务
terrible pick up service
We stayed this hotel twice, and requested the pick up service twice as well, but no body show up when we arrive at the arrival gate, wasted our time to call and contact the reception, will never ever choose this hotel anymore.
The front desk didn’t have our reservation. Then gave us a room that smelled like cigarette smoke even though I requested a smoke free room. The brunch was very expensive and they charged me 420 rupees for a bottle of water. The lobby and my room were not very clean.
Cecile
2023 年 5 月入住 1 晚
2/10 糟糕
Smit
2023年05月27日
不满意:员工和服务,清洁度
They didn’t provide room to me and said room is not available. They said they tried my card and it got declined because of that they have given my room to someone.
My booking was confirmed in Expedia then why they tried my card before I checked in their hotel.
I chatted with them earlier too while booking this hotel about my check-in time after midnight and they assured me that room would be provided and my booking is confirmed..
Later they provided room to me and which I didn’t find good but it was late in night so I accepted that hotel