Swimming Pool was not clean with sand on the bottom, however, others are quite good.
Ken
10/10 優異
Prue
多人同遊
2024年10月18日
讚好:整潔度、職員與服務和住宿狀況
Very exceptional service! Beautiful food, rooms & swimming pool!
Prue
於 2024 年 10 月住了 2 晚
10/10 優異
Venkatesh
伴侶同遊
2024年10月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service. Service. Service.
Venkatesh
於 2024 年 10 月住了 2 晚
2/10 很差
Amarinder
伴侶同遊
2024年10月1日
讚好:整潔度
不滿:職員與服務
I had a terrible experience with the staff while checking in I requested the reception staff for a late check-in and they agreed to it and wrote the same on my check-in document, however, they changed their mind after 2 days the receptionist started calling me around 10 and started bugging me to check out at 12, as my wife was not keeping well I requested them to consider my request but all in vain, then I had to book another hotel. Then at the check out when I showed my displeasure about the services the staff just said sorry which was not helpful at all, I live in the US and have been to many countries but have never seen this kind of service the staff needs to adhere to promises they make at the time of check-in, because when we travel we make days plans according to the promises made by hotel staff. Overall I would not recommend this hotel to any of the fellow travelers its expensive and services are not at par to the amount you pay plus horrible hotel staff
Amarinder
於 2024 年 9 月住了 2 晚
10/10 優異
david
2024年9月27日
david
於 2024 年 9 月住了 1 晚
10/10 優異
George
2024年8月29日
讚好:整潔度、職員與服務和住宿狀況
.
George
於 2024 年 8 月住了 1 晚
10/10 優異
Amrit
2024年8月14日
讚好:整潔度、職員與服務和住宿狀況
Amrit
於 2024 年 8 月住了 2 晚
10/10 優異
cesare1602
多人同遊
2024年8月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
cesare1602
於 2024 年 8 月住了 3 晚
10/10 優異
Satoshi
伴侶同遊
2024年6月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Must stay this most beautiful and comfortable hotel. I felt the great OMOTENASHI spirit from the checking in. Staffs are always supportive with great smiles. Also after checking in, staffs often visit the room to check room condition. There are lots of restaurant options and had the great dinner in Sevilla Spanish restaurant. In the morning, the breakfast restaurant welcomed me with the variety of delicious foods. Restaurant staffs always pay attention to guests to support for their comfortable morning time. When I checked out, we could take shower before we went to the airport to go back to the country. It was so appreciated offer. Everything was great. Will come back to the hotel definitely.
Satoshi
於 2024 年 6 月住了 1 晚
8/10 不錯
Nivedith
商務旅客
2024年5月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location. Great place.
Fantastic location. Great staff. Good food. Well fitted out rooms.
Only negative was that there seems to be work going on so lots of drilling and banging. My room was changed after I complained. Make sure you get a room without this issue.
Nivedith
於 2024 年 5 月住了 1 晚
6/10 一般
Nivedith
商務旅客
2024年5月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel doesn’t accept member privileges
The hotel didn’t accept any of the member privileges / credit vouchers of the Gold Member status. This is the 1st hotel this has happened at.
Nivedith
於 2024 年 5 月住了 1 晚
4/10 欠佳
galvin
2024年5月27日
讚好:設施服務
Excellent hotel but I didn’t like the service I received. Firstly, the paid for dinner is only available for guests at standard restaurant but reception told me I had 4 dining options and I ended up in Italian restaurant Sevilla and after ordering the started I advised that I had already prepaid and it was then that I was advised to go back to the reception area where the standard restaurant was. On my second night whilst taking a call a rude security guard asked if I was patron and asked my room number. Totally unacceptable provocation
galvin
於 2024 年 5 月住了 1 晚
2/10 很差
Haryash
2024年5月26日
Haryash
於 2024 年 5 月住了 1 晚
8/10 不錯
galvin
2024年5月26日
讚好:整潔度、職員與服務和住宿狀況
Meals included in booking only available at the shuttle class restaurant. I wasn’t told about this and ended up the Italian Restaurant Sevilla. Not good