The room has a big problem of humidity there is mould in the wall that been painted and is very dangerous for healthy issues
The service and the kindness of the people at the restaurant was amazing
Luis
2023 年 10 月入住 3 晚
4/10 很差
Pratik
商务旅客
2023年10月5日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel staff unprofessional and untidy room
Hotel staff was unprofessional, they entered into our room in middle of the night around 3am with master key for no reason. There was constant commotion made by hotel staff till 3 AM and we couldn't sleep with that noise.
Pratik
2023 年 10 月入住 1 晚
6/10 一般
MRIDUL,FRISCO
2023年08月12日
Some of the rooms do not have windows. Feels claustrophobic. Asked front desk to change my room with a window. They agreed to do. But that did not happen. Overall is a good hotel at a nice location.
MRIDUL
2023 年 8 月入住 3 晚
Saga Hotel 于 2023年08月21日 的回复
Dear Mridul,Thank you for taking out time to review your recent stay with us.It’s quite disheartening to see that we were not able to match up to your expectation. Please consider this as an aberration to our usual service standards. We value you and assure you that corrective measures have been taken. We would request you to visit us again to see the improvements in our service standards.Thank You