住宿正面 - 傍晚/夜晚
查看供应情况

关于乌姆拉奥酒店与度假村的点评

4 out of 5
乌姆拉奥酒店与度假村
N.H – 8, New Delhi, Delhi N.C.R

点评

7.4

还可以

10 分 - 超赞。52 条好评，共有 161 条点评" "
8 分 - 还可以。51 条好评，共有 161 条点评" "
6 分 - 一般。20 条好评，共有 161 条点评" "
4 分 - 很差。20 条好评，共有 161 条点评" "
2 分 - 糟糕。18 条好评，共有 161 条点评" "

7.8/10

清洁度

7.6/10

员工和服务

6.4/10

服务设施

7.6/10

住宿条件和设施

6.6/10

环保

点评

8/10 还可以

PING-HSIN，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It is nice
The room is nice and service is good, the room rate is also good, only the breakfast is poor.

8/10 还可以

Parvatipuja

满意：清洁度、员工和服务、服务设施、住宿条件和设施
ไม่สามารถเดินทางสะดวก ไกลจากสถานีรถไฟฟ้า รถสาธารณะ ต้องมีรถส่วนตัว เรียกฮูเบอร์ค่อนข้างยาก แต่โรงแรมดีมากๆ อุปกรณ์อาบน้ำอาจจะเก่าไปหน่อย แต่ได้อยู่
2024 年 3 月入住 1 晚

8/10 还可以

Being

2024 年 2 月入住 1 晚

2/10 糟糕

Avnish

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
It’s very old hotal and they new maintain. Room and washroom very dirt and old. Never go there. They charge me 18000 Indian rupees but it’s not worth even 500 Indian rupees. Staff is very good.
2024 年 2 月入住 1 晚

2/10 糟糕

Akanksha

不满意：住宿条件和设施
2024 年 1 月入住 1 晚

6/10 一般

Purvee

No response for the request raised to access television. No shower stall . Water sprinkled all over bathroom while taking bath wetting all bathroom.
2023 年 10 月入住 2 晚

4/10 很差

Kavy

不满意：员工和服务、服务设施、住宿条件和设施
The hotel was near to airport and that’s the only reason I book a room there. The staff service was terrible. Not accommodating at all. Please improve your service level.
2023 年 10 月入住 1 晚

10/10 超赞

meena

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .
2023 年 10 月入住 4 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you:)
My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all
2023 年 10 月入住 2 晚

8/10 还可以

Manoj

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are big and comfortable
2023 年 10 月入住 1 晚

2/10 糟糕

Naveen

与家人出行
不满意：服务设施，员工和服务
There was a confirm booking of Hotel with Late check in and Airport pickup request for me as arriving Delhi from Canada, before departing and after reaching Delhi I tried more than 50 times on given number of Umrao Hotel but there was no response, no calls were received or if by chance any body receive than it was a mute call, i left many messages to call me but didn’t receive any call from Desk. I waited and searched if any person from Umrao Hotel was there to pick us but no one was there and no information, response, mail or msg from Hotel. I was stranded at the airport after 16 hour flight. Ultimately after making all efforts, I had to book a different hotel on high price on 11th hour. Finally I received a Call of Mr. Avinash from Hotel Umrao desk by 11.56 PM and on hearing me they have only one word of Sorry and no other explanation on why they behaved in an unprofessional way. The experience is very bad and not as per expectation with renowned Expedia.
2023 年 10 月入住 1 晚

8/10 还可以

Nathalie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Manisha

2023 年 9 月入住 3 晚

4/10 很差

Marion

2023 年 9 月入住 1 晚

6/10 一般

KENJI

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
スタッフが若く教育されていない。
2023 年 9 月入住 1 晚

10/10 超赞

yashaswi

满意：清洁度、员工和服务、住宿条件和设施
Luxury stay
2023 年 9 月入住 1 晚

6/10 一般

Marie

与家人出行
满意：员工和服务
不满意：清洁度
Disappointing stay
A hotel with lots of potential but needs a bit of renovating.We had to complain about the cleanliness of our room and once we did it was sorted .The staff is very good but the management need to step up .Good gym but full of glass windows which makes it difficult to cool down.Pool much too hot to swim in .Good breakfast.
2023 年 7 月入住 1 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
This is a beautiful property -- really nice grounds. Staff was very helpful. Breakfast buffet was excellent. Room was very nice. Everything about the place is first class.
2023 年 7 月入住 1 晚

10/10 超赞

Saurabh

2023 年 7 月入住 1 晚

2/10 糟糕

Natasha

与配偶出行
We contacted the hotel a few days prior to our arrival, with no reply. As it turns out, we were not allowed to leave the airport without the visa for overnight stay. The restrictions came in over COVID and have not been removed. Most of the passengers on our flight from Mel to Paris with stopover were in the same position. Expedia should be infomed, the hotel should have replied. VERY poor service !
2023 年 6 月入住 1 晚

10/10 超赞

Khwaish

2023 年 6 月入住 1 晚

10/10 超赞

Kamal

2023 年 6 月入住 1 晚

10/10 超赞

Payal

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

2/10 糟糕

Ishan

2023 年 6 月入住 1 晚

8/10 还可以

EFRAIM

商务旅客
满意：清洁度、员工和服务、客房舒适度
2023 年 6 月入住 1 晚

4/10 很差

Roopinder

不满意：住宿条件和设施，清洁度
Bad Stay
Horrible Bathroom, Cleanness 3/10 Breakfast 5/10 The pepper grinders at breakfast table were rusty not one but all
2023 年 6 月入住 1 晚

6/10 一般

Ashish

与配偶出行
满意：住宿条件和设施，清洁度
The only area they need improvement is service It was really slow and not upto mark
2023 年 6 月入住 1 晚

4/10 很差

Paramveer

2023 年 5 月入住 1 晚

6/10 一般

Anup

2023 年 5 月入住 2 晚

10/10 超赞

Catharine

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent hotel very handy for airport 15 min max in Taxi. Recommend the restaurant rather than the buffet food was superb.
2023 年 5 月入住 2 晚

10/10 超赞

FNU

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hi, The overall experience of staying at the Umrao with family was pretty nice. Totally recommended.
2023 年 5 月入住 1 晚

10/10 超赞

Rajesh

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Enjoyed, food bit costly
2023 年 4 月入住 1 晚

4/10 很差

Rishab

不满意：员工和服务，清洁度
2023 年 3 月入住 1 晚

10/10 超赞

Karsten

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really great place well located for the airport
Very nice hotel, especially for the price.
2023 年 3 月入住 1 晚

8/10 还可以

Melissa

与配偶出行
满意：住宿条件和设施，员工和服务
Amenities for women travelers were brought promptly by hotel staff
2023 年 3 月入住 2 晚

10/10 超赞

baljit S.，Kent

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stay was pleasant.
2023 年 1 月入住 1 晚

2/10 糟糕

Ricardo

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty awful service and wrong address
This is an awful place. The management is incompetent , the staff unhelpful. They had the wrong address on the site and the driver arrived at the address , which was in the middle of no where. They lied and blamed the driver but I have proof thta they advertised the wrong address. Too expensive and very DIRTY
2022 年 11 月入住 1 晚

4/10 很差

Harkirat

与家人及幼儿出行
不满意：服务设施，员工和服务
I book through Expedia clearly saying breakfast and one way free airport shuttle but at time of check in the staff says I have to pay extra for shuttle it is not included that was really disappointing I showed the staff my booking receipt it clearly says amenities included but they say no I have to pay extra really exhausted 😩
2023 年 1 月入住 1 晚

8/10 还可以

Victor

2023 年 1 月入住 1 晚

10/10 超赞

Marco

满意：清洁度、员工和服务、服务设施、住宿条件和设施
.

8/10 还可以

Yatin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good
Front desk is good, warm welcome Hotel has only 60 room but all are in good condition. Only you can not eat outside food.
2022 年 11 月入住 1 晚

10/10 超赞

Ajmal

2022 年 11 月入住 1 晚

4/10 很差

Pawan

不满意：员工和服务、服务设施、住宿条件和设施
Its a hyped property. With the price tag any other property would be a far better experience
2022 年 8 月入住 1 晚

2/10 糟糕

Pankaj

与家人出行
不满意：客房舒适度，清洁度
2022 年 6 月入住 1 晚

6/10 一般

Abhi

团体旅客
满意：住宿条件和设施，员工和服务
NOTE: No outside food or drinks allowed. When you are on vacation, you want to relax and have your comfort food- not an option! You have to eat what you get. Property is nice and so is staff, but wouldnt recommend due to limitations and restrictions on what you can and cant do.
2022 年 4 月入住 1 晚

4/10 很差

Rajeshwar

与家人出行
不满意：住宿条件和设施，服务设施
3.5 star property only
2022 年 3 月入住 1 晚

10/10 超赞

VISHAL，Mumbai

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was an amazing palatial property.extremely clean a well kept.service is also appreciable
2022 年 2 月入住 1 晚

4/10 很差

Rohit

满意：清洁度、服务设施、住宿条件和设施
Its beautiful building. It was almost empty with many empty rooms but still i was given far most room at top floor.
2022 年 1 月入住 1 晚

10/10 超赞

Kunal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Cleanliness, Service & Hospitali
2021 年 12 月入住 1 晚

6/10 一般

Kuldeep

2021 年 11 月入住 1 晚