"Maya Sanur is a beautiful hotel in a lovely beachfront setting. The location was one of the biggest positives for us, with direct access to the beach and boardwalk, making it really easy to walk along the seafront and explore Sanur.
Our room was spacious, modern and comfortable, and we particularly liked having his-and-hers sinks in the bathroom. We were also conveniently located within the hotel, which made getting around very easy.
We arrived at around 1pm and completely understood that check-in wasn’t until 3pm. We were told we would receive a message when the room was ready, although this didn’t arrive until around 3:15pm, so it felt slightly pointless. Our key card also didn’t work on the first attempt, but this was quickly sorted.
A couple of minor negatives were the noticeable whining noise from the LED mirrors in the bathroom and the lack of air conditioning in the open-plan communal areas.
One thing we really appreciated was the service on our final day. After checking out, we were able to leave our luggage and return later to use the spa facilities to shower and change before our evening flight home.
Overall, a very enjoyable stay in a beautiful hotel with spacious rooms and an excellent beachfront location."
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