4/10
Most of the staff were helpful and pleasant, especially the valet staff they were awesome and went above and beyond.
However, I checked in close to 6 pm, ( our room should have been ready at 4), the lady who checked us in said oh your room isn’t ready and was searching and searching finally putting us into an eye sore room. (Broken cabinet) they were supposed to send someone to fix it but then said the part had to be ordered and wasn’t getting fixed the next day . They offered to move us into another room but I wasn’t inclined to moving all our stuff again.
No compensation was offered
Then dirty pull out bed and broken hair dryer was a real turn off.
Then after 2 days I asked the man at the front desk to get us wash towels and he said would sent them up, they never came. Another disappointment.
Last but not least the coffee was terrible
meladie
於 2025 年 7 月住了 4 晚