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关于凯悦南丹佛/公园草原酒店的点评

3 out of 5
凯悦南丹佛/公园草原酒店
9030 E Westview Rd, Lone Tree, CO

点评

8.6

超赞

10 分 - 超赞。576 条好评，共有 1002 条点评" "
8 分 - 还可以。227 条好评，共有 1002 条点评" "
6 分 - 一般。97 条好评，共有 1002 条点评" "
4 分 - 很差。53 条好评，共有 1002 条点评" "
2 分 - 糟糕。49 条好评，共有 1002 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

6/10 一般

Michael

满意：清洁度、员工和服务、住宿条件和设施
Got the 2 queen suite. Bathroom was so small you had to stand in the tub to shut the door. Pool was out of service, no ear plugs at the front desk. No laundry facilities on site. We also had to put a special parking pass in the car so it wouldn't get towed. Makes you wonder about the neighborhood. Picked hyatt so we wouldn't have to worry about the above things.
2024 年 5 月入住 1 晚

4/10 很差

KAELEIGH

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Booked this hotel for access to surrounding areas and amenities (pool, breakfast). Upon check in, one of our beds had a blood smear on the down comforter. Got moved to a different room and the thermostat in that room reset to 84 degrees every 3-4 hours because the battery was dying and there was no response to fix it. Parking on the property is a cost not included in the price of your stay and an additional expense if you want your vehicle accessible. Lastly, the pool was open for approximately 4 hours of our stay then shut down for maintenance, going into the weekend. Overall, not impressed. Did not meet expectations for the cost
2024 年 5 月入住 4 晚

8/10 还可以

Kendra

满意：清洁度、员工和服务、住宿条件和设施
Pool closed for duration of stay.
2024 年 5 月入住 4 晚

10/10 超赞

Christian

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very safe and cozy, staff were extremely friendly, and it was affordable
2024 年 5 月入住 2 晚

10/10 超赞

Miguel

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Must be A new property, well kept, great area. For as much as I dislike big cities, this hotel is near enough but not exactly in Denver.
2024 年 5 月入住 1 晚

4/10 很差

David

与家人及幼儿出行
不满意：员工和服务
Staff was unfriendly did not greet us. Will not come back
2024 年 4 月入住 1 晚

10/10 超赞

Jessica

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. All the staff was very friendly
2024 年 5 月入住 2 晚

8/10 还可以

Amanda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was nice but walls were paper thin and we heard all noises including the elevator ding every time it was used. The breakfast was good but every time we went down to eat, there was hardly any food left. Great location, easy to walk to the mall across the street. Plenty of eating options around. Overall it was a good stay minus a few tidbits.
2024 年 5 月入住 2 晚

10/10 超赞

Zachary

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
It was ok
2024 年 3 月入住 1 晚

10/10 超赞

Jessica

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

10/10 超赞

Boris

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff on all 3 shifts there was excellent and the team tended to the needs of me and my guests to make it a great experience

6/10 一般

satish

与家人出行
不满意：住宿条件和设施
Air conditioning is not working. None of the knobs are working on ac. The front desk does not answer the phones.
2024 年 4 月入住 1 晚

10/10 超赞

Brett

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Super clean and very affordable and in good location.
2024 年 4 月入住 2 晚

10/10 超赞

Jennifer

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Very clean and the staff was always very friendly
2024 年 4 月入住 2 晚

2/10 糟糕

Jaylynne

2024 年 4 月入住 1 晚

8/10 还可以

Allison

2024 年 4 月入住 1 晚

10/10 超赞

Sean

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The woman at the front desk was extremely patient and accommodating. She helped me and another guest simultaneously and completed both of our check-ins in a timely manner.
2024 年 4 月入住 1 晚

4/10 很差

Nikolaos

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚

8/10 还可以

John

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
All was great except the room’s bathroom. It was so small and cramped it could barely be used. A redesign would move the closet, desk, sink and bath door wall to the right about 12 inches. Because of this item I will not return to this facility.
2024 年 4 月入住 3 晚
bmac 于 2024年04月17日 的回复
John, Thank you for telling us about your stay with us

10/10 超赞

Ceci

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
great stat
2024 年 4 月入住 2 晚

6/10 一般

Jennifer

与家人出行
满意：清洁度
They have a policy to not clean rooms (or even empty trash cans etc) until after the third day… we were staying with our whole family in one room- plenty of beds, but dorm size trash cans don’t cut it for that long! Staff was not very helpful. We had occasion to ask several questions, but their “easy to use communication option” of texting took HOURS to get a response. Breakfast was dismal and both days it was left with empty serving dishes instead of decent food choices. Overall the room was great… that’s about all I can say as a positive review.
2024 年 3 月入住 2 晚

8/10 还可以

Zheyu

2024 年 3 月入住 4 晚
bmac 于 2024年04月17日 的回复
We appreciate your review of our hotel

10/10 超赞

Nancy

与家人出行
满意：住宿条件和设施
We stay here the majority of the time. Just love the location.
2024 年 3 月入住 2 晚

10/10 超赞

Troy

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfortable, quiet, friendly staff
2024 年 3 月入住 1 晚

10/10 超赞

James，Austin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was very nice, newly renovated, and the staff was amazing.
2024 年 3 月入住 3 晚

10/10 超赞

Lisa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just a real great Hotel to stay at.
2024 年 2 月入住 7 晚

10/10 超赞

Juan M

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love the ease in access of what we needed. Parking simple, check in simple. Dont have to walk a mile to get around where you need to go at the hotel
2024 年 3 月入住 1 晚

6/10 一般

DANYIKA

与配偶出行
满意：清洁度
The bathroom sink is right in the bedroom. So if you stay with someone you hear them wash their hands after using the restroom in the middle of the night. Also they say they have Starbucks but no one was there to make one. The breakfast area was 4-5 tables at the most. With over 100 rooms there was no where to sit for breakfast unless you want to eat in your room holding your plate. If you stay on the first floor, the Ice machine is on 3rd floor. Just small things that most wouldn’t be bothered by. But to us these matter as we travel quite a bit.
2024 年 3 月入住 1 晚

10/10 超赞

Ann，Cheyenne

2024 年 3 月入住 1 晚

8/10 还可以

Mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We love that this hotel is so close to shopping.
2024 年 2 月入住 1 晚

6/10 一般

Denise，Colorado Springs

满意：清洁度、员工和服务、住宿条件和设施
Guests should note that there is now a $10 per night parking fee at this hotel. I didn't see notification of this on the hotel website nor on Expedia. According to the woman who checked me, all Hyatt hotels (corporate-wide) are now charging parking fees. I certainly understand this if the hotel is in the middle of a crowded city, but not in the suburbs!
2024 年 3 月入住 1 晚

10/10 超赞

Brittany

2024 年 3 月入住 1 晚

10/10 超赞

Ralph

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Liked the cleanliness, staff was very friendly. Will definitely stay at this location in the future!
2024 年 2 月入住 1 晚

10/10 超赞

Meryuri

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All staff very friendly and helpful
2024 年 2 月入住 2 晚

10/10 超赞

adalberto

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No
2024 年 2 月入住 1 晚

10/10 超赞

Carol

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Darlene

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful
Hotel is newly renovated, rooms are beautiful, contemporary, comfortable and huge. Morning manager incredible! Great breakfast, We found are New go To hotel in the area
2024 年 2 月入住 1 晚

6/10 一般

JUSTIN

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

8/10 还可以

Carole

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 4 晚

10/10 超赞

Michelle

2024 年 1 月入住 1 晚

10/10 超赞

Greg

Derek is great to deal with
2024 年 1 月入住 1 晚

6/10 一般

Steven

满意：清洁度、员工和服务、住宿条件和设施
We liked the convenience of this hotel for us. We didn’t like that they didn’t clean our room on the second morning and that they didn’t let us know that the parking cost $10.00 a day.
2024 年 1 月入住 2 晚

10/10 超赞

nancy

2024 年 1 月入住 4 晚

10/10 超赞

Debbie Henry

2024 年 1 月入住 3 晚

8/10 还可以

Deborah

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast is good however some of the eggs were barely warm.
2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

8/10 还可以

Brad

满意：服务设施
The rooms were nice, but the extra pay for parking was ridiculous.
2024 年 1 月入住 1 晚

10/10 超赞

Paula

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The upgrades to the rooms are excellent, however, I wish there was a plug by the mirror in the sitting room, to give the person you are staying with some kind of quiteness and without the light right by the beds waking them up, when you are getting ready. We stay here all the time and wouldn't stay any where else. Perfect location, safe, clean, and excellent staff!!
2024 年 1 月入住 1 晚

10/10 超赞

jose raul martinez

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente hotel muchos restaurantes cerca excelente atención .
2023 年 12 月入住 5 晚