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关于丹佛市中心万豪唐普雷斯酒店的点评

2.5 out of 5
丹佛市中心万豪唐普雷斯酒店
685 Speer Blvd, Denver, CO

点评

8.4

很好

10 分 - 超赞。457 条好评，共有 1003 条点评" "
8 分 - 还可以。368 条好评，共有 1003 条点评" "
6 分 - 一般。114 条好评，共有 1003 条点评" "
4 分 - 很差。46 条好评，共有 1003 条点评" "
2 分 - 糟糕。18 条好评，共有 1003 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

Ma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 5 晚

8/10 还可以

MH，Shanghai, China

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
location is not too far away from the downtown
confortable, size is good, convenient to have foods, etc.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It's very nice hotel. Clean and beautiful!
It's very nice hotel. Clean and beautiful! Itt's very nice hotel. Clean and beautiful! It's very nice hotel. Clean and beautiful! It's very nice hotel. Clean and beautiful! It's very nice hotel. Clean and beautiful! Itt's very nice hotel. Clean and beautiful! It's very nice hotel. Clean and beautiful! It's very nice hotel. Clean and beautiful!

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Bruce

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Mary Anne

与配偶出行
This hotel has just the basics…. Comfortable room, basic breakfast ( although, there were problems everyday with supplies running out ), and Smoking in the rooms, which permeated all the hallways.
2024 年 5 月入住 5 晚
TownePlace Suites Team 于 2024年05月24日 的回复
Dear Valued Guest,Thank you for taking the time to comment on your recent stay with us. Your Experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your and our expectations during your stay with us.Please rest assured that all Marriott Hotels are nonsmoking, and we do have guests that do smoke. Those that violate that policy, however we take matters as such very seriously by locating those guests, charging them and then asking them to leave for the safety and security of all guests.I have shared your feedback with the staff to ensure the necessary guidelines are in place and reviewed to prevent breakfast food running out from occurring in the future as well. We do hope that we have the opportunity to better your stay next time you are in Denver, and we thank you sincerely for sharing your feedback.

10/10 超赞

Sukmawaty，san francisco

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love to stay here ,close to Target,Walmart, etc
2024 年 5 月入住 5 晚
TownePlace Suites Team 于 2024年05月24日 的回复
Dear Valued Guest,Thank you for you taking the time to comment on your recent stay with us. I am pleased to inform you that we also enjoy being your chosen hotel to stay at when needing to visit all the stores and or dining venues close by. We look forward to seeing you next time and wish you safe travels to your next destination.

4/10 很差

Theresa

不满意：住宿条件和设施，清洁度
Bugs in the room, not possible to open the window, but drafty, very clairaudient, reception does not pass on messages left
2024 年 5 月入住 5 晚
TownePlace Suites Staff 于 2024年05月13日 的回复
Dear Valued Guest,Thank you for taking the time to comment on your recent stay with us and bring these concerns to our attention.I sincerely apologize for the inconvenience you've experienced during your stay. We have noted the challenges you've outlined regarding the presence of bugs, difficulty in opening the window and the draftiness in your room. Please rest assured that addressing these issues is our top priority and we take these matters very seriously. Please also rest assured that we will work with our housekeeping and maintenance team to ensure a thorough inspection and maintenance on that window is completed and corrected. Thank you again for taking the time to share feedback, and choosing to stay with us, as your comments are integral to our success.If there is anything else that we may do to assist you, please do not hesitate to reach out to me directly at Tatiana.Guy@Marriott.com

10/10 超赞

Dylan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great friendly staff. The payment plan for parking is kinda nonsense since it wasnt mentioned anywhere and way too expensive for what it was. Also what was with your art? Why is every floor just 14 copies of the same thing? Again staff was phenomenal
2024 年 5 月入住 5 晚
TownePlace Suites Staff 于 2024年05月10日 的回复
Dear Valued Guest,Thank you for taking the time to comment on your recent stay with us. I am so glad to hear that you enjoyed your stay with our phenomenal staff from breakfast and front desk to housekeeping and maintenance. We look forward to seeing you back next time you are in Denver and wish you safe travels to your next destination!

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
Barbara E. 于 2024年05月6日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

10/10 超赞

Gregory

满意：清洁度、员工和服务、住宿条件和设施
Staff was so kind and friendly! Favorite in Denver!
2024 年 4 月入住 1 晚
Barbara E. 于 2024年05月2日 的回复
Thank you for your review of our hotel. We are happy to hear that we are your favorite hotel in Denver.

10/10 超赞

Janay

2024 年 4 月入住 6 晚
Barbara E. 于 2024年05月20日 的回复
Thank you for your review of the hotel.

10/10 超赞

russell

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice little hotel for the price in the center of denver i would recommend anyone traveling to denver to choose this hotel.
2024 年 4 月入住 5 晚
Barbara E. 于 2024年04月25日 的回复
Thank you for your review of the hotel. We a pleased you enjoyed your stay with us. We look forward to seeing you again.

10/10 超赞

Vekash

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommended
TownePlace Suites Team 于 2024年04月24日 的回复
Dear Valued Guest,We thank you for taking the time to comment on your recent stay with us. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you back soon!

10/10 超赞

??

满意：清洁度
2024 年 4 月入住 6 晚
TownePlace Suites Team 于 2024年04月24日 的回复
Dear Valued Guest,Thank you for taking the time to comment on your recent stay with us. We look forward to seeing you again soon next time you are in Denver!

6/10 一般

Abram

商务旅客
满意：员工和服务
The cleanliness was not great. The breakfast options were limited and fruits were not fresh. If you are a light sleeper, you will be woken up so early because of guests stepping in the room above you which was so uncomfortable.
2024 年 4 月入住 6 晚
TownePlace Suites Team 于 2024年04月24日 的回复
Dear Valued Guest, Thank you for sharing your feedback with us, I apologize for the issues you encountered during your stay, including cleanliness, breakfast options, and noise disturbances. Rest assured that we are taking immediate action to address these concerns and improve our services. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future.

8/10 还可以

James

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was close to venue we attended. Shocking never heard sirens since next to hospital.
2024 年 4 月入住 1 晚
TownePlace Suites Team 于 2024年04月24日 的回复
Dear Valued Guest,Thank you for sharing about your experience with us. I am glad to hear that our location worked out for the venue that you were attending, and that we were able to provide you with a quiet and relaxing stay during your visit. We thank you again for choosing to stay with us and look forward to seeing you back again next time.

10/10 超赞

Theresa

满意：住宿条件和设施
2024 年 3 月入住 5 晚
Barbara E. 于 2024年04月9日 的回复
Thank you for your review of the TownePlace Suites Denver Downtown. We look forward to seeing you again.

10/10 超赞

Michael

2024 年 3 月入住 8 晚
Barbara E. 于 2024年05月6日 的回复
Thank you for your review of our hotel. We look forward to seeing you again.

8/10 还可以

Gregory

满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
Barbara E. 于 2024年03月20日 的回复
Gregory,Thank you for taking the time to give us a review. We look forward to seeing you again on your travels to Denver.

10/10 超赞

Miranda

商务旅客
满意：清洁度、员工和服务、服务设施
.
2024 年 3 月入住 2 晚
Barbara E. 于 2024年03月19日 的回复
Miranda,Thank you for your review of our hotel. We look forward to seeing you again.

6/10 一般

Emily

2024 年 3 月入住 2 晚
Barbara E. 于 2024年03月19日 的回复
Emily, Thank you for your review of the hotel.

8/10 还可以

Robin

2024 年 3 月入住 1 晚
Barbara E. 于 2024年04月2日 的回复
Thank you for your review of our hotel. We look forward to seeing you again.

10/10 超赞

Sallye

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Restaurants within walking distance. Good free breakfast at this hotel. We rented the one bedroom suite that has separate bedroom from the living room/ kitchen area. Love having space where my husband can work late on his computer (with desk area) while I can rest in the bedroom.
2024 年 2 月入住 6 晚
Barbara E. 于 2024年02月26日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 还可以

Thomas

与配偶出行
The hotel is not new and shows some signs of wear but the room was clean and comfortable, breakfast was good.
2024 年 2 月入住 1 晚
Barbara E. 于 2024年02月26日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Diana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The front desk worker was awesome made last minute accommodations for my family and was super friendly. Out room was very clean and we love having the little kitchenette available to make snacks for our kids. Breakfast was simple but yummy everything was well organized and clean.
2024 年 2 月入住 2 晚
Barbara E. 于 2024年02月26日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the front desk staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Brooke Stolzfus Michael V

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It really is enjoyable
2024 年 2 月入住 7 晚
TownePlace Suites by Marriott Team Member 于 2024年02月11日 的回复
Dear Valued Guest,Thank you for taking the time to comment on your stay with us. We look forward to hosting you again when your travels bring you back to Denver!

10/10 超赞

Nathan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
2024 年 1 月入住 1 晚
Barbara E. 于 2024年01月29日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

6/10 一般

Cuauhtemoc

带宠物出行, 团体旅客
It was good.
2024 年 1 月入住 1 晚
Barbara E. 于 2024年01月23日 的回复
Thank you for your review of the hotel.

10/10 超赞

Gabriel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was only there passing through but felt very welcomed
Barbara E. 于 2024年01月22日 的回复
Thank you for your review of the hotel.

6/10 一般

Mathew

不满意：员工和服务
We were in a non smoking room, but clearly a previous guest smoked in the room and the smell was lingering. There will little things all over that were broken and fixed with tape.
2024 年 1 月入住 1 晚
Barbara E. 于 2024年01月12日 的回复
Dear Mathew,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your issues have been shared with our housekeeping leaders to ensure this is an isolated incident.

2/10 糟糕

Rylan

满意：员工和服务，清洁度
不满意：住宿条件和设施
Deadbolt broken. Slow shower drain. Window lock broken. Fire alarm triggered by simply showering. Window bug screen is dented (allows in bugs). Window can only be cracked open. Constant traffic noise.
2024 年 1 月入住 1 晚
Barbara E. 于 2024年01月9日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality and security is our number one priority and I sincerely apologize for failing to meet your expectations.

8/10 还可以

Tim

与家人出行
2024 年 1 月入住 1 晚
Barbara E. 于 2024年01月8日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

8/10 还可以

Kristi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Barbara E. 于 2024年01月4日 的回复
Thank you for your review of the hotel.

10/10 超赞

Michael

满意：清洁度、住宿条件和设施、客房舒适度
We’d stay again
Great stay. Checkin was fast and easy thanks to Barbara’s friendliness and genuine care. Room nice size-well larger than average, equipped kitchenette, good shower pressure and comfortable bed.
2023 年 12 月入住 1 晚
Barbara E. 于 2024年01月4日 的回复
Michael,Thank you for your review of the hotel! It was my pleasure to check you in. We look forward to seeing you again.

10/10 超赞

Darrin

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 5 晚
Barbara E. 于 2024年01月4日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

8/10 还可以

Mark

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Area around property was just ok
Barbara E. 于 2024年02月5日 的回复
Thank you for your review of the hotel.

2/10 糟糕

James

满意：住宿条件和设施
不满意：员工和服务，清洁度
MYy st
2023 年 12 月入住 1 晚
Barbara E. 于 2024年01月4日 的回复
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations

10/10 超赞

robin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
So close to so much staff were friendly and accommodating the room was clean and it was a pleasant experience
2023 年 11 月入住 1 晚
Barbara E. 于 2024年01月4日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

8/10 还可以

Jim

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quite location of the room
2023 年 11 月入住 5 晚
Barbara E. 于 2024年01月4日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

10/10 超赞

Anna，Pleasant Prairie

2023 年 11 月入住 1 晚
Barbara E. 于 2024年01月4日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

10/10 超赞

Anna，Pleasant Prairie

团体旅客
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
There was a cockroach found which was terrifying. Other than that I love this place and that is why I came back.
2023 年 11 月入住 1 晚
Barbara E. 于 2024年01月4日 的回复
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Our pest control company has already taken care of the issue.

10/10 超赞

Bernardo

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
Barbara E. 于 2023年11月14日 的回复
Thank you for your review of our hotel. We look forward to seeing you again.

10/10 超赞

Jennifer

2023 年 11 月入住 1 晚
Barbara E. 于 2024年01月4日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

6/10 一般

Jeffrey

Staff good. Hotel not so good. Not very clean, mold in shower, did not drain also. Breakfast was average. Room also had cooked food odor upon checkin that did not get any better over a 3 night stay. Price was fair, hotel can do better.
2023 年 10 月入住 3 晚
Barbara E. 于 2023年11月8日 的回复
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. your comments have been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 超赞

Cindy，South Wayne

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was quiet
2023 年 10 月入住 2 晚
Barbara E. 于 2023年10月27日 的回复
Thank you for your review of the hotel. We look forward to seeing you again.

6/10 一般

Chris

2023 年 10 月入住 3 晚
Barbara E. 于 2023年11月8日 的回复
Thank you for your review of our hotel.

10/10 超赞

Prudence

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great place to stay
This was very clean. We stayed three times in a couple of weeks so three rooms all perfectly clean. The staff were super helpful, breakfast was great. The location was close enough to town to be walkable but also easy to get around other parts of Denver from there.
2023 年 9 月入住 7 晚
Barbara E. 于 2023年10月18日 的回复
Thank you for your review of hotel. We enjoyed having you with us. We look forward to seeing you again.

10/10 超赞

Jaylen

满意：清洁度、员工和服务、住宿条件和设施
My room was basically like a studio apartment. It was nice having a full kitchen that I can prepare meals in. I also really like the area. If cooking, isn’t your thing, there are plenty of restaurants within walking distance. I will definitely stay here again.
2023 年 10 月入住 6 晚
Barbara E. 于 2023年10月18日 的回复
Thank you for your review of the hotel. We are glad you enjoyed your stay with us.