Communication at first was not followed up on to see if I got the instructions, which were 5, before I was supposed to come with a text or phone call to see if I had gotten the instructions. We were traveling, so email connectivity was unavailable in some places. Chris apologized for that. It would help future guests if the property could send a follow-up text or phone call to confirm that arrival instructions were received, especially for those traveling through areas with limited internet access. Upon arrival, the place was professionally designed and even had a bottle of wine to enjoy. I am handicapped and can not get into the high tubs. Chris got another unit that was clean and unfinished, so I could take a shower instead. It would be great if all accessible units were fully finished in the future, but I appreciated that this solution allowed me to shower and meet my needs. The view was just as in the pictures. The Pacific Ocean was right there. We only had one day at the location and 2 nights. We went to Wharf 5, where we saw more sea lions, and spent the rest of the day at Newport Aquarium, which was excellent. Ate at the Clearwater Restaurant, and I had Dungeness Crab, the whole thing. Then we walked outside; there were many sea lions lying on the dock, and a male was yelling at us to leave. Viewed the sunset, and it was so awesome to see the sun go down over the Pacific Ocean.