"Very comfortable and clean room. Management resolved the internet problem early the next morning. Very happy with our stay! Would definitely book to stay here next time!!"
"Very comfortable and clean room. Management resolved the internet problem early the next morning. Very happy with our stay! Would definitely book to stay here next time!!"
"Beliggenheten var perfekt, med gåavstand til det meste.
Rommet var stort, moderne og rent. Jeg spurte om det var mulig å få badekar, og fikk både badekar og balkong.
De ansatte var veldig hyggelige!
Hadde sauna for meg selv, som besto av to badstuer og en dusj. Jeg nevnte bare tidspunkt på kvelden, og de varmet den opp til meg.
Ved utsjekk fikk jeg sette igjen bagasjen i et låst rom, og hentet ut senere på dagen.
De ryddet også rommet mitt, selv om jeg hang opp lappen på ettermiddagen.
Eneste...
"Beliggenheten var perfekt, med gåavstand til det meste.
Rommet var stort, moderne og rent. Jeg spurte om det var mulig å få badekar, og fikk både badekar og balkong.
De ansatte var veldig hyggelige!
Hadde sauna for meg selv, som besto av to badstuer og en dusj. Jeg nevnte bare tidspunkt på kvelden, og de varmet den opp til meg.
Ved utsjekk fikk jeg sette igjen bagasjen i et låst rom, og hentet ut senere på dagen.
De ryddet også rommet mitt, selv om jeg hang opp lappen på ettermiddagen.
Eneste...
"This hotel is great. The location is brilliant, a nice easy stroll into the centre of Krakow and near to the river and the castle. The staff are very friendly and welcoming and can't do enough for you. The whole hotel felt very clean and calm with very good facilities."
"This hotel is great. The location is brilliant, a nice easy stroll into the centre of Krakow and near to the river and the castle. The staff are very friendly and welcoming and can't do enough for you. The whole hotel felt very clean and calm with very good facilities."
"Location cleanliness, style check in and communication was all perfect. We had a great time enjoying the ease of walking around old town. We could not have had a better place to stay. "
"Location cleanliness, style check in and communication was all perfect. We had a great time enjoying the ease of walking around old town. We could not have had a better place to stay. "
"Accomodation exactly as described, clean on arrival. Very easy check in and check out. Only feedback would b maybe more pillows to use if/when required. "
"Accomodation exactly as described, clean on arrival. Very easy check in and check out. Only feedback would b maybe more pillows to use if/when required. "
"Brilliant for what I needed, great value for money and a comfortable, spacious room in a great area. Only a short walk to the Barbikan by the city wall, no more than a 5-10 min walk to the old town centre & under 15 mins to the main train station. Would definitely stay again. "
"Brilliant for what I needed, great value for money and a comfortable, spacious room in a great area. Only a short walk to the Barbikan by the city wall, no more than a 5-10 min walk to the old town centre & under 15 mins to the main train station. Would definitely stay again. "
"My daughter and i had a great 5 night stay. The room was plenty big enough for us. We spent most of our time exploring, however the room was comfortable and clean and just what we needed. "
"My daughter and i had a great 5 night stay. The room was plenty big enough for us. We spent most of our time exploring, however the room was comfortable and clean and just what we needed. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Breakfast was poor in so many ways, ground floor toilets was dirty as someone had toileted on the seat and also others were dirty.
Twin beds were too close together
On the positive it was a good location for the market square and castle, reception were really helpful from check in to,check out and in between, they were all friendly and professional and treated us like individuals rather than just another guest."
"Breakfast was ok. Cleaners forget to clean our room and left the garbage on the chair. Located in old town so walkable to restaurants, shopping so great for tourist."
"Great location in the old town! Beautifully decorated, extremely clean apartment. It was good to have a little kitchenette and a very quiet environment, facing a courtyard. Note that the address you first come to is where you pick up your keys and not where you are staying. That confused me a bit, as I was bringing many suitcases from the train station. But once I understood that the apartment was wonderful and worked perfectly for me. "
"I travel extensively and have stayed in many genuine deluxe and 5-star hotels around the world, so unfortunately this property did not meet what I would reasonably expect from a hotel advertised as 5-star. In reality, I would rate it closer to a 3-star experience.
The best part of the hotel was definitely the location, which was very convenient, and most staff were generally pleasant when spoken to. The room size was also decent.
However, there were several disappointing issues. Firstly, the hotel appeared to advertise breakfast included, but during booking this was suddenly not the case, which felt misleading. I also contacted the hotel over 24 hours before arrival regarding possible early check-in and allergy-friendly linen requests, yet I received absolutely no response — not even a short acknowledgment message.
The room itself lacked many standard 5-star touches: no bathrobes, very limited in-room amenities, minimal tea/coffee supplies, and even drinking water required guests to walk down the corridor to external water coolers. The carpets looked dirty and worn, and housekeeping standards were below expectations. One particularly concerning detail was finding a completed breakfast room-service card left behind from a previous guest, which raised questions about attention to cleaning and room checks.
Overall, the hotel has potential because of its location and some friendly staff members, but it simply does not currently deliver a true 5-star experience."