北柳府度假屋

「Room was good though quite small. Annoying problem: there are no bedside tables!! Bathroom was excellent, with tub and separate shower. Excellent water pressure. Hot water availability was hit or miss. Pool was nice. Exercise room was non-functional; one treadmill and one exercise bike unplugged and just sitting there. Warning if you are at all mobility impaired: there are four steep, narrow steps to get to the rooms, with no railing and no way around them! Staff was pleasant and mostly helpful,...

「Good」

「I booked this room based on the Google Maps location so that we would be within walking distance to the Water Buffalo Racing Festival. The location on Google showed .5km, the actual distance from the festival was 7.1kms, NOT walking distance. We also didn’t enjoy waiting for 30 minutes for a staff member to show up for our check in. Another guest was waiting too, but walked away after waiting longer than us. And finally, after a long drive, I didn’t notice until the next day that the staff...

「Hotel customer service very good, we use expedia chat to communicate for room upgrade / travel arrangement / restaurant booking any of our requirements will provide assist 」

「Overall is so good 」

「Front desk was very helpful when accommodating late check in/airport shuttle. However sheets did not look very clean/ pillow cases. 」