埃蘭澤尼度假屋

「Communication was very good. Staff were helpful. It was clean but dated. Property needs to be aired daily.」

「A lovely property beautifully appointed and in a beautiful setting. Home is spacious with every amenity you could want. Wish we could stay here our entire time at Kruger Park. 」

「The apartment was comfortable and quiet the owner was also very helpful. 」

「The property was really clean and had good amount of towel plates cutleey etc. the major issue we had was that the roof was leaking everywhere in most rooms. One of the beds was wet and we slept with water dripping next to us the enter night. When I raised it with the reception, there was no apology for the inconvenience but only stating that it was the thatched roof. If they know about the leaks, they should maintain the roof.」

「Really loved the unit and our stay. Beautiful place we will definitley be back」

「The biggest problem was that they had no record of our reservation which was confirmed and paid for through Expedia 10 days earlier. I did try to confirm with them 4 days prior to arrival as my wife and daughter have not received any instructions regarding check in. No response! It took me 2 hours to try and sort this out - I am in Canada and was texted by my wife at 3:30 am my time. Once this big problem was sorted out , my family was very impressed. BETTER COMMUNICATION WOULD BE WONDERFUL!! 」