Municipality of West Maas en Waal Holiday Rentals

"Toilet room had a bad smell when I arrived. "

"Dogs barking at 7am and 11pm in the hotel next to our room less desirable"

"Could do with soundproofing!"

"Nice breakfast. Helpfull staffs"

"Excellent hotel with welcoming staff at front desk and all very helpful, great breakfast and parking spaces spacious."

"Excellent location. Very good customer service. "

"Disappointed but then happy(ish). Started in basement room but upgraded due to issues. Tiny basement room with an unforgiving metal bed frame that you bang into coming in/out of bathroom I have bruised legs after just one night. Basement feels forgotten about, broken coffee machine & hairdryer, missing wall decorations, mouldy bathroom, big gap behind bed so pillows fall behind bed, mattress sunken. Not enough sound proofing from upstairs, as deep sleepers we were kept awake by the reception area traffic in the night & AM. Glass door smashed upstairs at 2am'ish. This awoke us with panic and then the sound of cleaning for over an hour was horrible even after we went upstairs to find out. No apologies for any of the problems. We had to pay to upgrade to get away from the problems. The upgraded room was lovely, clean and comfortable, we stayed in the upgraded room for 2 nights and enjoyed it! Staff are super lovely, especially the British lady who checked us in and out. We loved the little treat when leaving, nice touch! We left happy, maybe we shouldn't have paid for upgrade due to the problems but the lady didn't have powers to change this, that's the only oversight apart from the basement room poor quality in contrast to the lovely standard double wet moved into. "

"This is a lovely hotel, with excellent friendly staff. It is a conference centre too, so has big spaces, very exclusive dining in some areas, a pool / leisure suite and open lounge areas, inside and out. Parking is onsite and it is within a pine forest with trails to the town of Zeist. "

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