特爾福德和雷金度假屋

「We were double booked into the house we had paid for but we were taken to a different one around the corner. For the price we paid it was adequate and clean. Sharing a bathroom with 3 lads who had also been double booked into the same house was not too much of a problem and having a fully functioning clean kitchen helped to catering costs reasonable. 」

「My stay was amazing and lovely 」

「I made a late booking, the hosts were very accommodating throughout the duration of my stay yet. The room gave nice independence. Good WiFi and had everything that I needed. Service was the min」

「The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! 」

「Very well maintained apartment with good fixtures and well sized rooms. Had everything we could have needed and also a nice gift on arrival which was well received and indicative of the efforts made to make sure our stay was comfortable. Owner also very approachable before we arrived answering questions and even offering to go over and above to help us out with a request over early parking on site. Would highly recommend.」

「Great communication from owner before & after stay. property was clean, but tired in places. We were heading to Alton Towers so was a perfectly good place for 1 night at a reasonable price. 」

「Was the perfect romantic last minute get away will be going back again 」

「One day before my family's planned arrival, I received a call from the operator's husband to say there was no hot water and he wanted to give me the opportunity to book an alternative stay. I understood this to mean a refund would be given in this event. It was late to book elsewhere so initially my family agreed to go regardless but as no further communication was forthcoming despite several attempts I booked elsewhere. Despite Consumer protection laws clearly establishing that accommodations...