"Restaurant, park, housekeeping staff was great. Room was nice. Front desk, poor. I needed to leave early, tried to check out 2 hours after checkout. ZERO refund. ZERO openness to a conversation, I witnessed equally unhelpful impolite behavior with the 2 guests in front of me. This woman just had to be right and have it her way. Because I paid directly to the hotel and not Expedia, nothing they could do… note to others. Nice enough place, but the front desk experience sealed it for me. Never again."