4/10 很差
Cassie
与家人及幼儿出行, 与家人出行
2025 年 11 月 30 日
满意：清洁度、服务设施、住宿条件和设施
We did have a later check in around 9-930p check in . From the moment i walked in to check in it was so loud due to a group of people partying and drinking in the lobby . They were so loud i could barely hear the lady at the front desk. There were extremely rude children unattended in the pool area looked under the age of 13yrs old later to find out at the time of check out their mom works there.The day of check out starting at around 7am i was being bombarded with msgs to start my check out process which wasnt until 11am then around 10 am as my kids were getting dressed after having their breakfast and packing their stuff up a member of the cleaning staff tried entering our room which my oldest pushed the door shut cause she got scared . If im not mistaken thats in the hotel files who has and hasnt checked out yet and it was well before check out time so there was absolutely no reasoning housekeeping should be trying to enter our room . Definitely wont be coming back i actually canceled our reservation for December.
Cassie
2025 年 11 月入住 2 晚