This hotel is not a five-star property. It does not look as glorious in person as it does in the pictures. The room was marginally clean. The staff are useless. At the price point, they should provide breakfast for free, but they are content to nickel and dime you for everything. I ordered room service, and I’m pretty sure the slop they brought me was from the buffet. I couldn’t manage to eat it. Nothing about the property was inviting. And to make matters worse, I was in a room that overlooked the hotel’s hvac. They should sharply discount such rooms because there is nothing pleasant about being in the mountains and overlooking industrial equipment. The wifi sucks. This wouldn’t be as much of a problem if the property was actually a pleasant place to relax. Unfortunately it is not. The experience was so horrible that I checked out after one day even though I paid for three nights. Oh, and the towels are threadbare.
Jenice
於 2024 年 2 月住了 3 晚
10/10 優異
Sharon
2024年2月7日
Sharon
於 2024 年 1 月住了 2 晚
4/10 欠佳
????
2024年1月19日
????
於 2024 年 1 月住了 4 晚
8/10 不錯
Christine
多人同遊
2024年1月17日
讚好:整潔度、職員與服務和住宿狀況
Great views from very comfortable rooms.
Buffet food was good as was afternoon tea and snacks on roof terrace.Dining staff excellent and eager to help.
Thank you.
Christine
於 2024 年 1 月住了 4 晚
8/10 不錯
Rohit
家人同遊
2024年1月4日
讚好:整潔度和設施服務
Great views, good spa, helpful staff. The hot water pressure was erratic.
Rohit
於 2023 年 12 月住了 4 晚
6/10 一般
Mara
2024年1月4日
讚好:整潔度和職員與服務
Mara
於 2024 年 1 月住了 1 晚
8/10 不錯
Emily
2023年12月21日
Emily
於 2023 年 12 月住了 2 晚
10/10 優異
Abdul
家人同遊
2023年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Please add correct contact details on Expedia. Instructions on Expedia and what property expects wasn’t the same. Expedia had card details and said payment at property . Property contacted us a week before booking date and said of full payment not made immediately, booking will be cancelled . Payment mode was most inconvenient as the QR code provided didn’t allow full payment. Unnecessarily stressful to sort. Please provide all information as per property policy when booking confirmation is sent.