I didn't like that I went to bed at 9:00 pm and there was a party right outside my window. I let it go for awhile thinking It would stop. It did not. I called the front desk and asked them to turn the music off. They turned it down and as soon as the night manager left they turned it back up. I went out and spoke to them myself at 11:00pm and they told me where I could go. The party continued until 1:00 am right outside my window and no one did anything to stop it. I finally got to sleep around 1:30 am, and had to be up at 5:00am for work. I can understand the night employee not pushing the issue as she is an elderly lady and very nice. Someone should instruct her to call the police next time this happens. Was a horrible experience. I hope this is not a recurring problem.
Bryan
於 2024 年 5 月住了 1 晚
6/10 一般
dejeanna
親子同遊, 商務旅客
2024年5月21日
讚好:整潔度、職員與服務和住宿狀況
The views were great but convenient was the major benefit to being there
dejeanna
於 2024 年 5 月住了 2 晚
6/10 一般
Ronald
伴侶同遊
2024年4月23日
讚好:整潔度和住宿狀況
不滿:職員與服務
Nice property and good location. Room was clean & comfortable. Noisy outside. Horribly understaffed- waited over 15 minutes at front desk before some showed up. Virtually nothing for “breakfast” even before 8 AM. I’d hate to see it when the Smokies high season arrives in summer and fall.
Ronald
於 2024 年 4 月住了 1 晚
8/10 不錯
digdem
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was good
digdem
於 2024 年 4 月住了 2 晚
8/10 不錯
James (Princeton)
2024年4月7日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and easy to find.
James
於 2024 年 4 月住了 1 晚
8/10 不錯
Bonnie
多人同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good price for quick overnight stay.
Bonnie
於 2024 年 3 月住了 1 晚
8/10 不錯
Luciana Kimi
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
Luciana Kimi
於 2024 年 3 月住了 1 晚
6/10 一般
Jennifer
親子同遊
2024年3月3日
讚好:整潔度和職員與服務
We have stayed here multiple times and never had a problem till this time. We was told before deciding to stay there that the pool would be a warm 80 degrees it was freezing cold! The lady at the desk Saturday morning tried to fix it told us to give it till later on and it would be warm. It wasn't and the next lady was rude and snobby. Our room had a nail sticking up in the floor. The outside smelled like gas and when we left the whole top floor smelled like a sewer. These are not horrible things but compared to what it has been it was bad.