House Springs Don Robinson State Park Hotels

"Was able to check in a little early, which worked with my schedule. Very pleasant people at the front desk. Room was very clean and comfortable."

"The staff was kind and the room was clean."

"The staff was extra helpful and went above and beyond even on a holiday that they would have preferred to have off."

"Accommodating staff. Spotless room."

"This hotel was great, quiet area , yet located close enough to things "

"Room was clean. Love the coffee machine in the kitchen area and that it is available 24 hours. "

"Friendly staff and quiet."

"Clean. Nice and cozy. Softest bed I've ever slept on."

"Everything related to our stay here was great until I needed assistance with additional towels and toilet paper in our room and had to ask the gal working the front desk on the second night we were there. It was a Friday and her nametag said "Manager" which was alarming because she was extremely rude and condescending when I went up there with my 3 kids in tow. Her name is Tracy and again her nametag said "manager." When we walked away, I was visibly frustrated and my daughter noticed and spoke up, not ok that children even noticed her lack of customer service and rudeness. Literally everyone else was wonderful. Just the manager Tracy was very rude and could use some training in customer service. When I mentioned it at check out, none of the amazing staff seemed to be surprised at her behavior. Something should be done about this for sure! I wish I could do more than just write a review so nobody else has to be made to feel like an inconvenience. Thank you."