On arrival the outside seating area looked ready for a refresh and then the reception seemed disinterested in our arrival so not a good start. When I asked the receptionist if I should pay now she said now or later it's up to you so I paid then. She informed me that there were two lifts and we could use either so I asked which was the closest to our room as my sister has mobility issues, she said there was the same distance between so it didn't matter which we used, but later on we discovered that the second one, the one we didn't use, was literally a dozen steps from the room whereas the one we used entailed much more walking than that, the receptionist should have told us that. However, she did offer to get us a taxi and gave us some information about where we were going. After that we found the bar staff very good indeed, the cleaners pleasant and helpful. We also loved the full on art deco design! Our twin room was spacious with a good walk in shower and a roomy bathroom. Plenty of clothes storage, good towels and toiletries and comfy beds. The cleanliness was excellent throughout. Therefore we would return but do think one receptionist could do with a little more training. The other two I came across were professional, friendly and helpful.
