"Upon check in they placed me to a wrong room type (booked king suite , checked for 2 single bed). They fixed it upon my request. But i was late for my work call (in room) hence.
And next morning also they followed up to offer me a governor king suite type, which i respectfully declined as not needed (same size and layout, with a balcony for view but that cant be walked into).
I appreciate their active follow up. They Still need to fix why my booking not shown as what i booked through hotels.com though."