Not good, don’t recommend, no fresh air, odd smell
This time, the room is not very good. Indeed, hotel has some maintenance problem. The air con is not very cold. And the whole floor is lack of fresh air. In summer time, this is very unacceptable.
Kwok Keung
2021 年 5 月入住 1 晚
Frank 于 2021年09月26日 的回复
Dear Kwok Keung,
Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Dear Yihui,
We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
The location is prefect, nexts to Metro station.
The service is good.
fiona
2019 年 11 月入住 1 晚
Frank Yi 于 2020年04月27日 的回复
Dear Fiona,
We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
The great experience while stay for the business trip. The luxury facility in lobby and room, friendly and warmly stuff, to make you felt comfortable just like stay at home. I also like the breakfast service in the hotel. The excellent choice while need to stay in near, and definitely will choose to stay here again in the next time, highly recommend.
Every time when I’m going to dongguan, I will stay in this hotel,The hotel is convenient to ours factory in China. The hotel is clean and comfortable, The staff are very nice and make me feel at home every time.....!
K Hoikkala
2018 年 9 月入住 1 晚
Aaron Ma 于 2018年10月3日 的回复
Dear Mr.Hoikkala,
We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. Thank you for the amazing review and score! Everyone is so nice because we have the best guest! Hotel is a home away from home. And we are just there to help with whatever you need. Wish to have you back soon.
Sincerely,
Aaron-Front Office Manager
Dear Jasen Higgins,
We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Vivian Qi
Assistant Front Office Manager
We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 超赞
真实旅客
2016年09月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
General Manager 于 2016年11月17日 的回复
We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 超赞
K Hoikkala
2016年09月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and comfortable hotel
The every time my business trips to Dongguan I must staying this hotel, has been more than three years, the hotel staff is very nice,very thoughtful, there is a feel at home, I think is the best hotel in dongguan!
K Hoikkala
General Manager 于 2016年11月17日 的回复
We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Dear Anonymous, thank you for staying in Pullman Dongguan Changan hotel and thank you for your evaluation and comments .We are looking forward to your visit again!
8/10 还可以
Chunta
2015年11月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chunta
Mike 于 2016年02月6日 的回复
Dear Chunta, thank you for staying in Pullman Dongguan Changan hotel and thank you for your evaluation and comments .We are looking forward to your visit again!
8/10 还可以
pui chee
2015年08月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
pui chee
Mike 于 2016年02月6日 的回复
Dear pui chee, thank you for staying in Pullman Dongguan Changan hotel and thank you for your evaluation and comments .We are looking forward to your visit again!