道格拉斯縣度假村

「Check in was a nightmare. They didn’t have my reservation under my name and had to search to find it under the vrbo host, rooms were mixed up, family didn't get what they reserved..they tried to have different families share a room and sleep on pull out beds…After our stay, we saw that our credit card was charged again for the room that we already paid for 6 months beforehand. Dealing with the hotel and VRBO to get this straightened out has been ridiculous…still have not been reimbursed. The...

「Great location for ski in/ski out! Very comfortable property, easy and convenient parking and very close to South Lake Tahoe/Heavenly dining and shops.」

「Original unit wasn’t available. Owner didn’t respond until the next day after we were gone about or check-in process. The property management was very helpful in acquiring a quality room so there were no issues. 」

「Where designed unit and service was great.」

「Everything was perfect. It was way bigger than I expected. The pictures need to be updated and more accessible. I don't know if I made a mistake when I was looking at it. But the room was absolutely beautiful. And clean」

「Very comfortable and clean. Perfect acco.odations for all your needs」