Resorts in Douglas County

"Clean"

"After booking through Expedia and arriving at the Golden Nugget Lake Tahoe, the front desk agent (don't know her name) put us in a room in the 'Heavenly' tower. The view was great but the room was a disaster. Rickety and damaged old furniture with a bathroom that looked like it was from the 50's with a tub that was full of chips to the surface and damaged, no hooks for towels because they had been ripped out of the wall and patch filled wallpaper. The hotel is going through a top to bottom renovation and it turns out our room floor and above are being closed down and gutted in a week or so. Why they still offer those rooms to customers is beyond me. If the rest of the rooms look like the one we got, they should be shut down now. We went to the check in desk and were lucky that a employee shift change had taken place and the room supervisor, Jennifer helped us. We told her our concerns and she was nice enough to switch our room to a room in the newly renovated 'Sunset' tower. Like night and day. The Sunset rooms are very nice! Major 'Thank You's' to Jennifer for salvaging our visit. The rest of our stay was very nice and the Golden Nugget was very good and will get even better once the renovation is complete."

"The CV Steak House was way too expensive. I paid $39 for a pasta dish with 2 shrimp and 1 scallop."

"Coffee maker needs to be cleaned. Pillows were stiff, needs to be softer. Otherwise it was a good place to stay"

"Everything was great. The only issue was the safe did not work and could not use it. I let the front desk know when we checked out."

"Room was fine. Too many people comming and going all night in and out of rooms next to me. Ciggarett butts stuffed in window seals."

"Water pressure was dismal"

"The breakfast bar exceeded my expectations all three mornings I was there. Two types of egg dishes, bacon, sausage, potatoes… different each day. My only complaint is with the HVAC… very noisy fan. Fortunately, the window could open so I could turn it off to sleep. Two others in my group had miserable nights sleeping because of heat/cold/noise issues. "

"Room a little worn, outdated but clean and comfy. Hot springs is open to public for a fee, disappointing. "