“The communication was non existent. We didn’t get access to the property until nearly 18:30 after Expedia started looking for relocation options as we couldn’t get the host to respond and had no address or access information.
It was a very stressful few hours.
They blamed some breakdown in the supply chain. We booked with Expedia who contracted to TravelNest who passed to Idyllic cottages who passed to the owner. In that chain someone didn’t pass on our booking so when we called at 3pm for……
“The communication was non existent. We didn’t get access to the property until nearly 18:30 after Expedia started looking for relocation options as we couldn’t get the host to respond and had no address or access information.
It was a very stressful few hours.
They blamed some breakdown in the supply chain. We booked with Expedia who contracted to TravelNest who passed to Idyllic cottages who passed to the owner. In that chain someone didn’t pass on our booking so when we called at 3pm for……
Caroline