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Crowne Plaza Festival City, an IHG Hotel

5.0 star property
Luxury spa hotel, walk to Dubai Festival City Mall

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Crowne Plaza Festival City, an IHG Hotel

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
View from room
BBQ/picnic Area
View from room
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is HK$648
Price available on 2024/06/21

Explore the area

Map
Dubai Festival City, Dubai
  • Popular LocationDubai Festival City Mall9 min walk
  • Popular LocationDubai Creek3 min drive
  • Popular LocationCity Centre Deira6 min drive
  • AirportDubai (DXB-Dubai Intl.)9 min drive
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Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.7/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bidet
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, View (Waterfront View)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bidet
  • 388 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds, View (Waterfront View)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bidet
  • 355 sq ft
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

9.5/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bidet
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

9.5/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bidet
  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, View (Waterfront View)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bidet
  • 893 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, View (Waterfront View)

9.5/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bidet
  • 355 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, View (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, View (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Bidet
  • 366 sq ft
  • Water view
  • Sleeps 2
  • 1 Single Bed

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The price is HK$850
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About the area

Dubai

In the entertainment district, Crowne Plaza Festival City, an IHG Hotel is in Dubai Festival City, a neighbourhood in Dubai with good shopping. Dubai Cruise Terminal and Ski Dubai are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit City Centre Deira and Al Ghurair Centre. Dubai Festival City Mall is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing.
Visit our Dubai travel guideOpens in a new window

What's nearby

  • Dubai Festival City Mall - 9 min walk
  • Dubai Creek - 3 min drive
  • City Centre Deira - 6 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Mall - 10 min drive

Getting around

  • GGICO Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Intercontinental Club Lounge - 1 min walk
  • Hard Rock Cafe - 5 min walk
  • مطعم ومقهى الفنار - 14 min walk
  • Belgian Beer Cafe Dubai Festival City
  • Marks & Spencer Cafe - 5 min walk

About this property

Crowne Plaza Festival City, an IHG Hotel

Luxury family-friendly hotel near Dubai Festival City Mall
Consider a stay at Crowne Plaza Festival City, an IHG Hotel and take advantage of free airport drop-off, a poolside bar and a rooftop terrace. Indulge in a manicure/pedicure, a detox wrap and a body scrub at Spa InterContinental, the on-site spa. The on-site Mediterranean cuisine restaurant, Zaytoun, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • An electric car charging station, babysitting (surcharge) and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 316 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Plasma TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free drop-off airport shuttle from 6:00 AM to midnight
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 10 kilometres
  • Free return train station shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 112 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Zaytoun
  • Belgian Beer Cafe Dubai
  • Mazar Lounge

Things to do

  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 11

Outdoors

  • BBQ grill(s)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Crowne Plaza Festival City Hotel Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City, an IHG Hotel Hotel
Crowne Plaza Festival City, an IHG Hotel Dubai
Crowne Plaza Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Crowne Plaza Festival City, an IHG Hotel?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Festival City, an IHG Hotel on 21 Jun 2024 start from HK$648.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Festival City, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Festival City, an IHG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Festival City, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Festival City, an IHG Hotel?

Checkout is at noon.

Does Crowne Plaza Festival City, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs from 6:00 AM to midnight at scheduled times.

Where is Crowne Plaza Festival City, an IHG Hotel located?

Located in the entertainment district, this family-friendly hotel is 0.5 mi (0.8 km) from Dubai Festival City Mall. Creek Station is 26 minutes by foot.

Crowne Plaza Festival City, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 978 reviews" "
Rating 8 - Good. 216 out of 978 reviews" "
Rating 6 - Okay. 30 out of 978 reviews" "
Rating 4 - Poor. 12 out of 978 reviews" "
Rating 2 - Terrible. 13 out of 978 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!
Stayed 7 nights in Feb 2024

10/10 Excellent

faowaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 6 nights in May 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 6 nights in Apr 2024

10/10 Excellent

Jesse, Harlingen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During a recent stay at the Crowne Plaza Festival, my experience was nothing short of exceptional, particularly given an unforeseen weather-related situation. Despite the stress brought on by severe weather conditions, the hotel staff showcased remarkable professionalism and attentiveness that went beyond my expectations. From the moment the storm began, the Crowne Plaza team sprang into action to ensure all guests felt safe and comfortable. Their proactive measures and efficient handling of the situation minimized disruptions and maintained a calm atmosphere throughout the hotel. The staff were incredibly accommodating, promptly responding to any concerns and providing regular updates about the weather and services available. Their friendly and composed demeanor made a significant difference in managing the stress of the situation. Moreover, the hotel's preparedness for such events was evident, which included well-maintained facilities that could withstand the harsh conditions without compromising comfort. The team's effort to maintain high service standards during the crisis was commendable. I am truly impressed by the professionalism and dedication of the Crowne Plaza Festival staff. Their exceptional service during a challenging time has not only met but exceeded my expectations, making my stay memorable for all the right reasons.
Stayed 1 night in Apr 2024

10/10 Excellent

Theodore

Stayed 4 nights in Apr 2024

10/10 Excellent

Ashutosh

Stayed 4 nights in Apr 2024

10/10 Excellent

Sahand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazingly located hotel. The facilities the service and the food is superb!! Highly recommended!!
Stayed 9 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jean

Travelled with group
Liked: Staff & service, property conditions & facilities
It was very clean and the bed was comfortable, breakfast is highly recommended, mostly very quiet — but if you have a noisy neighbor they can be heard through the connecting door only. The taxi ride is short from the airport though a shuttle is available from T1. The adjacent mall is a short walk away inside and even offers a dental office with excellent service.
Stayed 3 nights in Apr 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The waterfront view was lovely, the bed was comfortable, and cleanliness was excellent. Breakfast was amazing and staff members throughout the hotel and the adjacent hotel were pleasant and helpful. Walking inside to the mall was a short stroll. In its category, this is a fine hotel for families and excellent to take a few days en route to another destination as its location near the airport is handy. Be aware the shuttle works only for T1. And note too that the “free 10k surrounding area shuttle” no longer operates though taxis arrive soon after a request, which the hotel staff facilitates. Would recommend updating the website about that. However, would recommend soundproofing of some kind around the connecting doors as screaming could be heard from an adjacent room. Otherwise it was quiet and peaceful. A happy time.
Stayed 2 nights in Apr 2024