2/10 糟糕
James
与家人出行
2024 年 10 月 27 日
不满意：客房舒适度，清洁度
Do not book this place!!
**AVOID**
Arrived to find air conditioning was closed off due to unpaid bills. Property manager lied about it being paid. Had to send AC engineer to fix issues once bill was paid.
Curtains ripped down, broken front door, door to master bedroom doesn’t close, no WiFi in master bedroom.
Property manager ignored hundreds of messages with requests to fix issues.
Had to refuse to leave property until they refunded my deposit in cash. I was sat in the apartment with staff for 1hr in silence until they eventually paid with cash in his bag (that they claimed they didn’t have to begin).
I couldn’t recommend avoiding this property enough. Stonetree in general seem to be an unorganized company who have sub-par properties, especially given the price tag.
James
2024 年 10 月入住 8 晚