i liked the location at sheraton but i did not like the food at breakfast . no variation at all same same and the indian corner was not very nice
Shamim
2024 年 4 月入住 5 晚
10/10 超赞
Ahmad,Beckley
与家人出行
2024年04月10日
满意:清洁度、员工和服务、住宿条件和设施
Great
Ahmad
2024 年 4 月入住 3 晚
8/10 还可以
Damir
2024年03月12日
满意:清洁度、员工和服务、住宿条件和设施
Knowledge of the Russian language is a great advantage in the hotel.The food is far below the 5* level.
The staff is very friendly, like everywhere in the UAE.
Damir
2024 年 3 月入住 7 晚
4/10 很差
Fekrat
2024年02月27日
不满意:住宿条件和设施,员工和服务
It should be 3 stars only
Fekrat
2024 年 2 月入住 6 晚
2/10 糟糕
Victor
2024年02月26日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Unprofessional staff charge my credit card multiple times get my credit card blocked not even say sorry give not respectful attitude charge card double amounts and explain nothing very disappointed
Victor
2024 年 2 月入住 14 晚
4/10 很差
lyubov,Chester
与家人出行
2024年02月24日
its nice property the shoreline but needs update
lyubov
2024 年 2 月入住 5 晚
2/10 糟糕
saqib
2024年02月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Damaged my bag
The staff has damaged my new luggage bag and are only offering me bonvoy points, I don’t need points as I don’t plan any holidays for a few years.
Damaged the bag in front of me by forcing it into a tight space, even though I said please don’t put it there as it won’t fit.
The manager is not helpful at all with the situation. We have been emailing back and forth and he won’t give me anything but points. He is forcing points on me when I don’t need them. I asked for a replacement bag or fix my damaged bag, but they are very unhelpful. I’m extremely saddened by the managers choice of discrepancies.
I will not recommend this hotel.
saqib
2024 年 1 月入住 5 晚
10/10 超赞
Rania
2024年01月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the lady on our last day want us to pay for breakfast which we left around 330am and breakfast won’t open until 6am. I kept telling her that we are leaving 3 hrs before breakfast time. Why should I pay for the food we won’t be there to eat? She was very rude about it too.