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关于菲茨派翠克城堡酒店的点评

4 out of 5
菲茨派翠克城堡酒店
Killiney, Dublin, Dublin

点评

8.6

超赞

10 分 - 超赞。510 条好评，共有 1005 条点评" "
8 分 - 还可以。326 条好评，共有 1005 条点评" "
6 分 - 一般。107 条好评，共有 1005 条点评" "
4 分 - 很差。40 条好评，共有 1005 条点评" "
2 分 - 糟糕。22 条好评，共有 1005 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

8.0/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Tami

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was very gracious, helpful and accommodating. Beautiful place to stay.
2024 年 4 月入住 1 晚
SJ 于 2024年05月3日 的回复
Dear TamiWe are delighted you enjoyed your stay with us and we hope to see you again in the Castle on another occasionKind regardsSandra JacksonSenior Executive Manager

8/10 还可以

constantino

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast buffet was cold. Coffe cold.
2024 年 4 月入住 1 晚
sj 于 2024年05月3日 的回复
Dear ConstantinoThank you for your feedback which I have shared with our restaurant manager to address, I am very sorry that your breakfast was cold on one morning of your stay with usKind regardsSandra JacksonSenior Executive Manager

10/10 超赞

Verton W Gibson

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is exquisite. Greeted through the doors. The staff, very attentive, helpful. The level of professionalism was superb. Cocktail lounge was a great experience
2024 年 4 月入住 1 晚
sj 于 2024年05月3日 的回复
Dear VertonThank you for your lovely feedback,We are delighted you enjoyed your stay with us and we hope to see you again in the Castle on another occasionKind regardsSandra JacksonSenior Executive Manager

8/10 还可以

Chris

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
sj 于 2024年05月3日 的回复
Dear ChrisWe are delighted you enjoyed your stay with us and we hope to see you again in the Castle on another occasionKind regardsSandra JacksonSenior Executive Manager

8/10 还可以

John

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
Older hotel but nice. More like a 3 star hotel.
2024 年 4 月入住 1 晚
sj 于 2024年05月3日 的回复
Dear John,Thank you for your feedbackWe are pleased you enjoyed your overall stay with us and we hope to see you again in the Castle on another occasionKind regardsSandra JacksonSenior Executive Manager

10/10 超赞

Paula

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
sj 于 2024年05月3日 的回复
Dear Paula,We are delighted you enjoyed your stay with us and we hope to see you again in the Castle on another occasionKind regardsSandra JacksonSenior Executive Manager

10/10 超赞

Loretta

与配偶出行
I love this hotel, have stayed here every year, for the past 20 yrs. The staff are unbelievable, especially the day porter now, used to be night porter “Alan”, the receptionist Shannon and the new Bartender I just met “David”. I have never had a problem here, the rooms are spotless and spacious, food excellent, but again, the staff make the place extra special.
2024 年 4 月入住 1 晚
sj 于 2024年04月15日 的回复
Dear Loretta,Thank you for your feedback, it is always great to hear from our regulars and thank you for your continued support of the Castle.We look forward to welcoming you back to the hotel on another occasion.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Sandra

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wir waren Für 3 Nächte und fanden es mega schön, super schönes und sauberes Hotel. Wunderschön in der Nstur gelegen. Sehr freundliche u. Zuvorkommende Mitarbeiter. Man fühlt sich total willkommen und wohl. Sehr gute und grosse Betten ( Wir hatten ein Familienzimmer) sehr gute Matratzen. Afternoon Tea sehr zu empfehlen.
2024 年 3 月入住 3 晚
sj 于 2024年04月4日 的回复
Dear Sandra,Thank you for your feedback and recommendation for future guests.We are pleased you enjoyed your stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Roisin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel with beautiful grounds and lovely friendly staff
2024 年 3 月入住 2 晚
sj 于 2024年04月4日 的回复
Dear Roisin,We are pleased you enjoyed your stay with us and thank your for your kind comments about our staff which I will make sure to share with them.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Emmanuel，Kensington

Loved the village and public transportation
2024 年 3 月入住 1 晚
sj 于 2024年04月4日 的回复
Dear Emmanuel,We are pleased you enjoyed your stay with us and the local village of Dalkey. We hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Amy，Yardley

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly guest services! Pool is fun (just make sure to check hours becwsue they have family swim and adult swim) Also, you need a swimcap! Delicious room service from Mapas. The baggage handler Sean was super helpful!
2024 年 3 月入住 1 晚
sj 于 2024年04月4日 的回复
Dear Amy,We are delighted you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

2/10 糟糕

Henry

商务旅客
不满意：员工和服务，清洁度
they didnt clean my room on the second day parking lot full and witnessed a non too polite member of staff in action thankfully it wasn't me so i backed away
2024 年 3 月入住 2 晚
Sj 于 2024年03月15日 的回复
Dear HenryI am very sorry you didn't enjoy your stay with us, it is particularly concerning that a member of our staff and will be addressing all your feedback with management team.Once again please accept our apologisesKind regardsSandra JacksonSenior Executive Manager

10/10 超赞

Lynne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The people that work at this hotel are fantastic! Friendly and wanting to care to your every need. I would definitely stay here again, it made our trip to Ireland much better in many ways. I would also like to thank them for having our room ready when we arrived from an overnight flight and weren’t scheduled to check in until afternoon, it was right on time because we were exhausted.
2024 年 2 月入住 6 晚
sj 于 2024年03月7日 的回复
Dear LynneThank you for your positive review and compliments about our staff which is always great to hearWe are delighted you enjoyed your stay with us and we hope to have another opportunity to welcome you back to the Castle on another occasionKind regardsSandra JacksonSenior Executive Manager

4/10 很差

Eamonn

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 2 月入住 1 晚
sj 于 2024年02月28日 的回复
Dear Eamonn,I apologise that you weren't entirely happy with your stay and I can assure you I will be addressing all the issues you have raised with our team hereWe do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra Jackson

8/10 还可以

Narissa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The floor we were on was under renovation, but it wasn’t loud/didn’t disturb us. Our room was newly renovated. Loved the restaurants, attractions and DART access within walking distance.
2024 年 1 月入住 3 晚
sj 于 2024年02月7日 的回复
Dear NarissaThank you for your review and we are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
sj 于 2024年01月31日 的回复
Dear GuestWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Stephanie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was spotless girl at reception was ever so nice pool was clean hot tube was relaxing and the ice bath was amazing ❤️👌
2024 年 1 月入住 1 晚
SJ 于 2024年01月31日 的回复
Dear StephanieThank you for your feedback and kind words about a member of our reception team.We are delighted you enjoyed your stay with us and we hope to have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

8/10 还可以

David

商务旅客
满意：服务设施，员工和服务
Quite a nice hotel but it does require some work as it is looking a bit tired
2024 年 1 月入住 2 晚
sj 于 2024年01月31日 的回复
Dear David,Thank you for your feedback, I am sorry that there were some aspects of your stay you were unhappy with and I have shared your feedback with our management team to address.We are pleased you enjoyed your overall stay with us and we hope to have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

8/10 还可以

Melanie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
sj 于 2024年01月31日 的回复
Dear MelanieWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
sj 于 2024年01月31日 的回复
Dear DavidWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Celine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
sj 于 2024年01月31日 的回复
Dear Celine,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 还可以

Maciej

满意：清洁度、员工和服务、客房舒适度
Price vs value
For the price we paid I would expect a bit higher standard. The place was not refurnished for a long time and you can see it. I get it it is old fashion but this is not what I mean here. Was cold overall and darkish. Will I come back ? No not really.
2023 年 12 月入住 1 晚
sj 于 2024年01月31日 的回复
Dear Maciej,Thank you for your feedback, I am sorry that there were some aspects of your stay you were unhappy with. We do have a continuous refurbishment programme going on in the hotel and at present we are replacing over 30 of our bathrooms as we are very aware there are areas of the Castle that need upgrading.We do hope we have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

10/10 超赞

Toby

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Homely and professional hotel - kids loved it
Get the negatives out the way first. Very average water pressure (my lifelong bugbear) and a slightly convoluted system for use of the pool. Other than that, fantastic in every way. The drive up to the hotel was made extra special by the great lights (we were there just before Xmas). Staff were helpful, professional and friendly in the perfect balance. Room was clean, well furnished, and spacious. Perhaps slightly dark for some but not sure we actually worked out how to turn all the lights on!!! Restaurant was great value and dishes slightly quirky without being weird. Again, perfectly judged. Overall, absolutely loved it and wish we had more than 1 night.
2023 年 12 月入住 1 晚
sj 于 2024年01月3日 的回复
Dear TobyThank you for your lovely review of your recent stay with us.We are delighted you you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

8/10 还可以

Amanda

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
sj 于 2024年01月3日 的回复
Dear AmandaWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

8/10 还可以

Declan

I have stayed there before. It was ok. The breakfast is great. The mattress is very old and thin. Time to get better mattresses.
2023 年 12 月入住 4 晚
sj 于 2024年01月3日 的回复
Dear Declan,Many thanks for taking the time to write a review of your stay with us. This feedback is very important to us as it allows us to improve our service and standards that we offer throughout the Castle.I have asked our accommodation manager to look at the mattress in the room you were staying in.We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

10/10 超赞

Alison

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
sj 于 2024年01月3日 的回复
Dear Alison,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive Manager

10/10 超赞

Sean

2023 年 12 月入住 1 晚
sj 于 2023年12月6日 的回复
Dear Sean,We are delighted you enjoyed your stay with us and we do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 还可以

Jay

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
sj 于 2023年12月6日 的回复
Dear Jay,We are pleased you enjoyed your overall stay with us and we do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 还可以

Christopher Michael，Oak Harbor

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
The staff was very friendly and professional. The dining facilities were very good. The bathroom had some lazy trim renovation/repair but everything was clean and comfortable. We enjoyed our time there for sure. Full disclosure, there was a water leak problem our last night that caused us to be woken up and sent to a marshaling area. They got the problem resolved within an hour and we were back in our room asleep shortly after.
2023 年 11 月入住 4 晚
sj 于 2023年11月28日 的回复
Dear Christopher,I am very sorry that you had to be evacuated from your bedroom late on Saturday evening, unfortunately we did have a major burst pipe on the 4th floor. The emergency services were contacted, and a precautionary evacuation was advised for fire, health & safety reasons. The safety of both our guests and staff is paramount and while the correct procedure was followed by our team, we understand how unsettling and worrying it is for our guests to be asked to vacate and again I am sorry this happened during your stay with us.We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 还可以

mary

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very pleasant and helpful
2023 年 11 月入住 3 晚
sj 于 2023年11月28日 的回复
Dear MaryWe are delighted you enjoyed your stay with us and thank you for your reviewKind regardsSandra JacksonSenior Executive Manager

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was spacious. Hospitality was top notch. There was an unfortunate event. We had to evacuate due to a water leak and was without electricity/water for part of the night, however, the hotel agreed to refund the night and make things right. Would recommend anyone to stay here. We will definitely be coming back! 10/10
2023 年 11 月入住 1 晚
sj 于 2023年11月28日 的回复
Dear JamesThank you for your understanding regarding your recent stay. Once again we apologise that due to an unfortunate incidence we had to evacuate the hotel while you were with us.We hope to have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

10/10 超赞

margaret

满意：清洁度、员工和服务、住宿条件和设施
5* hotel dining and stay experience….6* for all the staff are so helpful and friendly.. beds & rooms are super comfy & clean… Would highly recommend
2023 年 11 月入住 1 晚
sj 于 2023年11月28日 的回复
Dear Margaret,We are delighted you enjoyed your stay with us and we hope to have another opportunity to welcome you back to the Castle on another occasion.Kind regardsSandra JacksonSenior Executive Manager

10/10 超赞

Lee

2023 年 11 月入住 1 晚
sj 于 2023年11月28日 的回复
Dear Lee,We are delighted you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Tracy

与配偶出行
满意：住宿条件和设施
Loved that it was a castle. The staff was great, Our experience was excellent.
2023 年 11 月入住 5 晚
sj 于 2023年11月28日 的回复
Dear Tracy,Many thanks for your feedback, it is always great to receive compliments about our staff and thank you for your kind words about our team which I will make sure to share with them.We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

ROSAL

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fitzpatrick Castle Hotel is an excellent hotel for all your travel needs. Both the interiors and exteriors are simply breathtaking giving one the feeling of being a royalty while staying there yet the place offers excellent amenities at par with most modern hotels. Highly recommended.
2023 年 11 月入住 2 晚
sj 于 2023年11月15日 的回复
Dear Rosal,We are delighted you enjoyed your stay with us and thank you for recommending the hotel to future guests. We hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

4/10 很差

N

商务旅客
满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Shocking! - Electrocuted by bedroom lamp.
This was my second stay. The hotel is overall really nice and restaurant was also good. The bar area and lounge is very comfortable. However... I was electrocuted by the bedside lamp that fell apart when I tried to turn it on. The top just fell off and I touched live pins that were exposed. The TV and fridge did not work. These were fixed after reporting them however I did expect an apology and a free drink would have been an easy making it up to me ;-)
2023 年 11 月入住 2 晚
SJ 于 2023年11月15日 的回复
Dear NMany thanks for taking the time to write a review of your stay with us. This feedback is very important to us as it allows us to improve our service and standards that we offer throughout the Castle.I apologise that there were some issues with your bedroom and while I know they have been fixed, it is disappointing that we didn't offer you something in way of an apology while you were still with us.We do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 还可以

Margaret

2023 年 10 月入住 1 晚
sj 于 2023年11月28日 的回复
Dear Margaret,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 还可以

Mr Alan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
sj 于 2023年10月25日 的回复
Dear Alan,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

8/10 还可以

Jessica

与配偶出行
满意：住宿条件和设施，员工和服务
The room could have been cleaner. The coffee pot, kettle and remote were filthy.
2023 年 10 月入住 1 晚
SJ 于 2023年10月25日 的回复
Dear Jessica,I apologise for the issues experienced with the bedroom you were allocated. This is certainly not the norm here and we have addressed all the issues raised with our Accommodation team to ensure they are rectified.We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Josephine，Honolulu

2023 年 10 月入住 4 晚
sj 于 2023年11月15日 的回复
Dear Josephine,We are delighted you enjoyed your stay with us and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Sandi

2023 年 10 月入住 1 晚
SJ 于 2023年10月19日 的回复
Dear Sandi,We are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Katie

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
We enjoyed 8 lovely nights in a family room. It was a spacious room, perfect for my husband and 2 year old. The hotel staff were friendly, the grounds lovely and having the coffee shop at the parking was AMAZING! We highly recommend this hotel!
2023 年 10 月入住 8 晚
SJ 于 2023年10月19日 的回复
Dear KatieThank you for your lovely feedback and for recommending the hotel to future guests.We are delighted you enjoyed your stay with us and we look forward to welcoming back to the Castle on another ocassionKind regardsSandra Jackson

10/10 超赞

Jeffrey

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place overall. Unique hotel with great features like the dungeon bar and library lounge, plus the Mapas restaurant was really good. Nice view of Dublin bay from the hotel. If you stay here it’s about 30 minutes drive to downtown so car is needed, although I’m sure transit is available but we drove so it’s pretty easy. We did an (princess) afternoon tea for our daughter in the main lounge, and was quite happy with it. Reasonable prices for everything, I highly recommend this place as an alternative to staying downtown and it is a castle after all.
2023 年 9 月入住 3 晚
SJ 于 2023年10月19日 的回复
Dear JeffreyThank you for taking the time to write a review of your stay with us.We are delighted that you and your family enjoyed your stay with us and we hope to have another opportunity to welcome you back to the CastleKind regardsSandra JacksonSenior Executive Manager

4/10 很差

Lesley

满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
Disappointing
No hot water for 2 day for floor 4 & 5 - was advised to use showers in leisure centre except they aren’t private!! Colleague had to request another room that we could use to have a hot shower. I complained when I checked out - no offer of refund etc - really not good.
2023 年 10 月入住 5 晚
SJ 于 2023年10月19日 的回复
Dear LesleyI apologise that you had no hot water in your bedroom and had to use our fitness centre showers during your stay with us, this was certainly not ideal and not the service you would expect from a 4 star hotel. Unfortunately one of our boilers broke down un-expectantly and while this was out of our control it is still unacceptable and I am sorry for the inconvenience that it caused you.I apologise that you weren't entirely happy with your stay and I can assure you I will be addressing all the issues you have raised with our team here.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Norbert

2023 年 10 月入住 1 晚
SJ 于 2023年10月19日 的回复
Dear NorbertWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

4/10 很差

Jacob

商务旅客
不满意：住宿条件和设施，清洁度
2023 年 9 月入住 1 晚
SJ 于 2023年10月19日 的回复
Dear JacobI apologise that you weren't entirely happy with your stay and I can assure you I will be addressing all the issues you have raised with our team hereKind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Conor

2023 年 9 月入住 1 晚
SJ 于 2023年10月19日 的回复
Dear ConorWe are pleased you enjoyed your overall stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

Keith

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
SJ 于 2023年09月26日 的回复
Dear Keith,We are delighted you enjoyed your stay with us and we do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

6/10 一般

Yvonne

与配偶出行
Good size room. Very comfortable bed and fine size bathroom. Robes & slippers, Coffee machine etc. Staff friendly. Food and wine list good, but way over. priced. Asked for help with heating and light repair twice and it never happened. Bar was not clean. Tables grubby and bar snacks all over the floor.. Nice area for country village walks. Nice building and grounds.
2023 年 9 月入住 2 晚
SJ 于 2023年09月26日 的回复
Dear YvonneI apologise that you were not entirely happy with your stay, I am very sorry that you did not receive any help in relation to heating and lighting in your bedroom. I have shared your feedback with our management team to address, action and improve.We do hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very classy place to stay. Great outdoor light fare area. Beautifully maintained.
2023 年 9 月入住 2 晚
sj 于 2023年09月26日 的回复
Dear William.Indeed our outdoor terrace café is a big hit both with our local residents and hotel guests.We are delighted you enjoyed your stay with us, and we hope we have another opportunity to welcome you back to the Castle.Kind regardsSandra JacksonSenior Executive ManagerFitzpatrick Castle Hotel