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"Tom behind the front desk was very friendly, informative and helpful. Leah in the spa/swimming dept was also brilliant as I lost my pearl earring and thought it was in that area, and she searched the whole place for us and then was so happy to hear that we'd found it in our room before we left. So very kind and genuine. The room was spacious and clean, and had everything we needed. The breakfast the next day was also brilliant."

"Lovely big bright spacious room. Everything you needed."

"Hotel is really run down. Our bed hadn't been made properly. I moved the bed sheet and underneath the mattress protector was covered in hair. The walls in the room were dirty and all marked. The skirting was off the wall in the room. The laminate toppings on the bed side table were all warped and coming away. The hotel was also overbooked so we were put in a room without a window. One of the worst hotels we have stayed in. Stay somewhere else."

"Good"

"Ideal location for visiting the City"

"Clean but rooms are very basic. Horrible textured walls that looks like they are straight out of the 70s. Interior of rooms needs a huge refresh. "

"Great hotel, location and services. Car park next door and hotel gives a reduction on parking. Hotel does a super breakfast and lunch/dinner menu. Walkable to the city centre/cathedral area/university. Next door to Hydro stadium. All round perfect venue"

"Room very cold.."

"Staff were friendly and welcoming. Rooms and areas were a bit tired byt overall good value for money and in an excellent location for an early morning flight"