Colorado Springs Dungeon Museum Hotels

"Beautiful, safe hotel. Friend staff. "

"Modern. Clean. Isolated but with amenities. Excellent front desk staff. Expensive. Initially, Wifi issue. Initially, room issue: one elevator, 45 rooms down the long hall to our first room. They happily changed it at our request. Delicious cocktails. Patrons going to the beautiful, outside rooftop bar had access to all guest floors."

"Great place friendly staff "

"Clean comfortable room in a great location. Helpful staff. Free breakfast was good value for the money. Didn’t get to take advantage of the evening kick back but also a nice perk. "

"We had two rooms.In my daughter's room the air/heat vent rattled so badly she had to shut it off to sleep. There was an out of service elevator near my room that did not have a sign so we waited and waited before finally giving up. There was a sign on the first floor. Breakfast, which is usually a Embassy Suites specialty, was a disaster. They were out of fruit, bagels, pastry, french toast, sugar for coffee, and hash browns. We arrived 50 minutes before the end of breakfast. I asked the person at the omelet station (the only person in the breakfast area) if they were going to restock. She didn't know. I pointed out that they were out of all of those things. She said, "oh." The line to get an omelet took more that 45 minutes just to place the omelet order. I went to the front desk to see if anyone could restock. They said they would look into it. There was never any re-stock. Meanwhile, I went into the bathroom and both of the toilets were full of poop and would not flush. We feel like we wasted a lot of money on this hotel."

"The front desk staff were very responsive and quick to help"

"Front desk staff was amazing. Very impressed and grateful"

"It was very pleasant "

"The staff went above and beyond for our stay and found my sons build a bear he lost by the fire place. We always come back here every spring break. "