Duranbah Beach

Pick up keys was easy but in a run down place. Apartment: the view was amazing and was able to enjoy a wine each afternoon on the balcony. Pool was beautiful but not warm. Indoor pool warmer which had spa connected too it but there was way too many people and lots of chaos and no hotel supervision. The bathrooms: main bed bathroom was gross. So much mould in the grout of shower and floors. On ceiling and around shower, and probably due to no exhaust fans working. 2nd room bathroom ok. Hair in drain etc. pillows lumpy need replacing and all blankets not washed in ages, had smell to them. NO LOCKS WORKED. Balcony door did not lock (47th floor) . That’s a safety hazard . Bathroom doors also didn’t lock . Great to have washer and dryer in little laundry but was quite dirty and gross. Floors were slimy and re mopped that. If the place was cleaned properly it would be ok. The locks is the main issue. Advised company through a review after checking in and had no response. Apartment could do with a reno in regards to sofa which was uncomfortable due to the pole in your back and beds and pillows etc. location great, view was beautiful and place was tidy. Wouldn’t call it luxury apartments though. Provide your own pool towels too which was fine.

My family loved our time at the Pacific Regis. Fabulous apartment and really lovely staff. The pools were great and hot spa pools were an unexpected bonus! Perfect location across the road from the beach and so close to cafes and restaurants.