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“After weeks of planning, we were greatly disappointed to receive a cancellation notice just a few hours before check-in. The host claimed a family emergency required all bookings to be canceled.However, after investigating, we discovered that the real issue was a double booking, and the host chose to cancel our reservation to accommodate another guest. The host made no effort to apologize, provide alternative accommodations, or offer any assistance. As a result, we were left stranded without a……

“We ended up staying at another property due to locals warning us that the area where this property is situated is EXTREMELY DANGEROUS and that the would not recommend us going there at all. We were expecting to arrive after dark thus did not want to take the chance.”

“We were near the centre of Durban, everything was easy to reach by car. The host was very friendly and helpful throughout. The accomodation was generously sized and cleaned regularly. Living in Durban has challenges but our stay was worthwhile.”