American Canyon Eagle Vines Golf Club Hotels

"Horrible Check-in Experience, 30 minutes waiting in line, people cutting in line, employees extremely slow, and no sense of urgency. While this is a resort and I expected it to be busy, the lack of urgency from the staff (except the bellboys) was appalling. We had to run immediately to dinner so we got to our room when we returned. Just to find they gave us the wrong room, not the suite we ordered. Walked across the resort because no one answers the phone and the AI that they use to “assist” you is a joke. I booked via hotels (dot) com. The same lady who checked me in blamed it on Hotels and the “systems”. This is absolute bs because I am sure they gave our suite away. We negotiated a rate to stay in our current room as we were not moving all our stuff. We will see what happens upon checkout (hopes are not high). Our room has multiple light switches that don’t work, the sliding door to the toilet is jammed in the wall, the shower faucet handle feels like it will fall off. The room view of the vineyard is beautiful though."

"The breakfast was MUCH better than the usual included breakfasts at this price range. The bathroom and bed were clean. but the room definitely needed some refreshing. Missing texture in the bathroom, living room etc. Stains and paint on the curtains, But the mattress was comfortable and the room was clean. Mixed feelings. I would probably stay here again for a basic one night stay, but probably not for a romantic getaway."

"The staff was really nice and room. Was a good size"

"food was a step up, staff helpful, and room spacious"

"I go every year but this time I went in spring and was really uncomfortable the main lobby for grand reserve was closed. I won’t visit again in this time a year."

"Р"

"Great amenities and location! Well stocked kitchen and large bathroom were a plus."

"not exposed or told of spa. room = no utensils. surprised by sales pitch upon checking in. "