There were a lot of people partying all night making loud noises and the property people did nothing. The room smelled like pee and the floors were completely dirty and I tried to change rooms but the said they couldn’t do that. The bed had bed bugs so I slept in my car and didn’t feel safe at all.
Todd
2025 年 5 月入住 1 晚
2/10
The guy at the front desk was very rude when i checked in and came to my door at 11am and asked me if i was leaving yet. I was packing, making sure i didn't leave anything. He was just very rude and acted like he didn't want us there. My daughter and i were in town for a funeral, he just made our experience worse.
Melody
2025 年 4 月入住 1 晚
2/10
Needs updating
Ralph
2025 年 4 月入住 1 晚
2/10
Property needs cleaned up
Ralph
2025 年 4 月入住 1 晚
2/10
Check in was not so good. The lady that checked me in was very confused.
Wayne
2024 年 11 月入住 2 晚
6/10
The property is well out dated. Needs some fixing up. They still us the key system. Do didn’t stay closed unless you locked the deadbolt. This place is more for people that need a place to stay long term.
Todd
2024 年 9 月入住 2 晚
6/10
Rene
2024 年 8 月入住 2 晚
4/10
Unavailability of front office being accessable. Electrical plug in access in restroom for hair drting/shaver etc. not availabe. TV remotes & light switches dirty. Sheets appeared to b clean but were STAINED.
Gayle
2024 年 8 月入住 1 晚
2/10
Ivan
2024 年 8 月入住 3 晚
8/10
Patricia
2024 年 5 月入住 1 晚
6/10
Beatrice
2024 年 4 月入住 3 晚
10/10
JPW
2024 年 5 月入住 5 晚
6/10
Need better service/ did not clean my room or more towels .
Richard
2024 年 4 月入住 2 晚
2/10
On arrival, lady was rude from the get go. As she gave me my keys, she followed me to my car where she saw my service dog. She then said there was no pets allowed. I tried explaining to her that on the hotel website it clearly states “pet friendly”, if it didn’t I wouldn’t have booked it knowing I was bringing said service dog. She continued to say no & demanded I give her the keys & that she would give me a refund. I walk inside the building with her to get the refund when she told me it would cost extra for the dog to be here. I explained to her that it was a service dog & tried showing her his papers but she just didn’t want to hear it. With it being a busy weekend in brownwood every hotel within the 25mile radius was booked I had no choice but to pay the extra fee & stay at The Royal Inn. She gave me a new set of keys, which I thought was a little weird. Until we opened the door to the room & got a lingering smell of stale cigarettes. When I clearly requested for a non smoking room but because of my service dog she gave me a smoking room which really affected my asthma. Overall, horrible stay.
alejandra
2024 年 4 月入住 1 晚
8/10
Chris
2024 年 2 月入住 1 晚
6/10
James Manglicmot
2024 年 2 月入住 1 晚
6/10
Apolonio
2023 年 12 月入住 3 晚
10/10
As advertised ; good value ; clean ; nice front desk
Robert
2023 年 10 月入住 2 晚
6/10
Room did not look like rooms in picture. Looks like they are renovating property possibly.
Kristiana
2023 年 10 月入住 1 晚
8/10
Ralph
2023 年 10 月入住 1 晚
10/10
Quiet location staff was friendly and helpful,ready to stay again