行政套房, 2 间卧室, 双浴室 | 客房内用餐

关于坎特拉套房酒店的点评

2 out of 5
坎特拉套房酒店
11010 Jasper Ave, Edmonton, AB

点评

9.6

绝佳

10 分 - 超赞。262 条好评,共有 341 条点评" "
8 分 - 还可以。67 条好评,共有 341 条点评" "
6 分 - 一般。7 条好评,共有 341 条点评" "
4 分 - 很差。3 条好评,共有 341 条点评" "
2 分 - 糟糕。2 条好评,共有 341 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Ingrid

与家人出行
满意:住宿条件和设施,服务设施
Close to a large grocery store and coffee shops so convenient.
2024 年 5 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年05月22日 的回复
Dear Ingrid, Thank you for taking the time to rate us and leave a comment. We are very happy to hear that you enjoyed your stay and look forward to seeing you again soon!

10/10 超赞

chloe

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Appartement côté rue bruyant a cause des voitures.
2024 年 5 月入住 3 晚
Sincerely, Canterra Suites Hotel Team 于 2024年05月22日 的回复
Dear Chloe, Thank you for taking the time to rate our hotel. We look forward to seeing you next time and will make sure to place you at the back of the hotel so it isn't too noisy for you.

10/10 超赞

Christine

与家人及幼儿出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I appreciated the friendliness of the staff, parking was available, room was spacious and comfortable. It felt like staying in a condo instead of a hotel, which was good with children in our group. Everything was available in the room as needed that you dont often find in a hotel. I enjoyed my stay
2024 年 5 月入住 2 晚
Sincerely, Canterra Suites Hotel Team 于 2024年05月22日 的回复
Dear Christine, Thank you for taking the time to rate us and leave such a great review. We are very happy to hear that your stay was great and that it was comfortable for everyone. We look forward to seeing you again.

10/10 超赞

Scott,West Kelowna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年05月22日 的回复
Dear Scott, Thank you for taking the time to rate us. We greatly appreciate it.

10/10 超赞

Sara J

满意:清洁度、员工和服务、住宿条件和设施
Great location. Nice to have extra space when traveling with friends.
2024 年 5 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年05月22日 的回复
Dear Sarah J, Thank you for taking the time to rate us and leave a comment. We are always happy to hear from our guests.

8/10 还可以

Spencer

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Sincerely, Canterra Suites Hotel Team 于 2024年05月22日 的回复
Dear Spencer, Thank you for taking the time to rate us. We appreciate every review we receive.

10/10 超赞

elizabeth

The staff was excellent
2024 年 4 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月29日 的回复
Dear Elizabeth, Thank you for taking the time to rate our hotel and leave a comment. We are pleased to hear that our staff was excellent and will share your comments with our Front Desk Staff.

10/10 超赞

Sergey

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice cozy apartment for a night out away from chores and duties.
2024 年 4 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月22日 的回复
Dearest Sergey, Thank you for taking the time to rate us and leave a comment. We are pleased to hear that your night out was relaxing and enjoyable. Looking forward to seeing you on your next night off from chores and duties.

10/10 超赞

Todd

商务旅客
满意:住宿条件和设施,服务设施
Lots of restaurants nearby. If there on a weekend try to ask for a higher level or non street side as there are bars and can be loud.
2024 年 4 月入住 3 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月22日 的回复
Dearest Todd. Thank you for taking the time to rate us and leave a comment. We try to accommodate all our guests' requests and understand Jasper Ave can be a bit loud. Always make sure to relay this information to the front desk to ensure your stay with us is pleasurable.

10/10 超赞

Jacqueline

2024 年 4 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月22日 的回复
Dear Jacqueline, Thank you so much for taking the time to rate our hotel. We are pleased to see that you enjoyed your stay and look forward to your next visit.

10/10 超赞

Tammy

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property needs a little updating but over all went for an Oiler Game with 4 people stayed in a suite with a kitchen 2 king size bed and two bathrooms. Walked to the game from hotel. Lots of options for meals and entertainment…you won’t be disappointed.
2024 年 4 月入住 2 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月16日 的回复
Dear Tammy, we are pleased to hear that your stay with us was enjoyable and look forward to your next stay in the future. Thank you so much for taking the time to leave a comment and a review, we appreciate every review.

10/10 超赞

Chris

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Need better parking options
2024 年 3 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月4日 的回复
Dearest Chris, Thank you for taking the time to rate us and leave a comment. We value your input and do understand your frustration. We unfortunately have limited space in our parkade, but we do offer safe outdoor parking at no extra cost to our guests. We hope you were able to utilize this service we offer.

10/10 超赞

Leslie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property, two bedrooms and two bathrooms worked great for a family.
2024 年 3 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月4日 的回复
Dear Leslie, Thank you for taking the time to rate us and leave us a comment. We are pleased to hear that your stay with us was great and look forward to seeing you on your next stay!

10/10 超赞

Chantel

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Was close to everything that we had planned for a girls weekend. Would stay here again
2024 年 3 月入住 2 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月3日 的回复
Dear Chantel, Thank you for taking the time to leave a comment and rate us. We value your comments and look forward to your next visit.

10/10 超赞

Leon

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were amazing. We had a 2 bedroom suite. Check in lady was polite and very helpful
2024 年 3 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月3日 的回复
Dear Leon, Thank you for taking the time to rate us and leave a comment. We are so pleased to see that you enjoyed your stay.

10/10 超赞

Kay

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
You couldn’t ask for a better place to stay. Great layout and spacious, too. Beds are very comfortable as well
2024 年 3 月入住 2 晚
Sincerely, Canterra Suites Hotel Team 于 2024年03月13日 的回复
Dear Kay, Thank you for taking the time to rate us and for leaving a review. We are always happy to hear our guests had an enjoyable stay and we look forward to seeing you again.

10/10 超赞

Jeff

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First time staying and real convent location and rooms are great for groups.
2024 年 2 月入住 3 晚
Sincerely, Canterra Suites Hotel Team 于 2024年03月13日 的回复
Dear Jeff, Thank you for your review and for taking the time to rate us. We greatly appreciate your comments and look forward to your next stay with us.

10/10 超赞

Tevin

2024 年 2 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年04月3日 的回复
Dearest Tevin, Thank you for taking the time to rate our service. We value and appreciate every review we receive.

8/10 还可以

conan

2024 年 1 月入住 3 晚
Sincerely, Canterra Suites Hotel Team 于 2024年01月31日 的回复
Dear Conan, Thank you for taking the time to rate us. We are pleased to see your stay was pleasurable and look forward to seeing you next time!

10/10 超赞

Shaylee

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年01月31日 的回复
Dear Shaylee, Thank you for taking the time to rate us. We are very pleased to see that you enjoyed your stay with us and look forward to seeing you again!

10/10 超赞

Ellen,Hay Lakes

满意:清洁度、员工和服务、住宿条件和设施
Had a suite and it was great. Very clean and roomie
2024 年 1 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年01月31日 的回复
Dear Ellen, Thank you for taking the time to share your experience and rate us. We look forward to welcoming you on your next visit.

8/10 还可以

Tamara

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Reasonably appointed well located hotel
Conveniently located close to where family live. So we could walk to their place. location is also good for restaurants and entertainment. Rooms are also spacious and reasonably well appointed.
2024 年 1 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年01月31日 的回复
Dear Tamara, Thank you for taking the time to leave a review and rate us. We are happy to hear that our location and facilities made your stay comfortable. We look forward to your next stay with us!

10/10 超赞

JIN YEON

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
Canterra Suites 于 2024年01月22日 的回复
Dear Jin Yeon, Thank you for the great review. We hope to welcome you back soon. Sincerely, Canterra Suites Team.

10/10 超赞

Amanda

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super homey and comfortable
Really loved the layout, ambiance and convenience. Good linens, clean and nicely restocked day too. Thank you. The parking situation is really frustrating though. It seems to be an issue a lot of people mention.
2024 年 1 月入住 2 晚
Sincerely, Canterra Suites Team 于 2024年01月22日 的回复
Dear Amanda, Thank you for the great review and for taking a moment to share your experience. We are pleased to hear that you consider us your home away from home. Your comments will be shared with the staff to see how we can combat the frustration you mentioned. We look forward to welcoming you back soon.

8/10 还可以

Greg

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was great for two couples. The beds were comfortable, the hotel was quiet, but outside there was lots of traffic. The indoor parking lot was full so we had to park across the street in the shopping center which wasn't ideal due to the colder weather, but wasn't unreasonable either. I will consider staying here again when in the Edmonton area.
2024 年 1 月入住 1 晚
Sincerely, Canterra Suites Team 于 2024年01月22日 的回复
Dear Greg, Thank you for your great review and for taking the time to comment. We do try to make everyone's stay as pleasurable as possible by delivering high-quality service to all our guests. We look forward to you visiting us again when you are in Edmonton.

10/10 超赞

Buddy

2024 年 1 月入住 1 晚
Sincerely, Canterra Suites Hotel Team 于 2024年03月13日 的回复
Dear Buddy, Thank you for taking the time to rate us.

10/10 超赞

Norma

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Washer/Dryer inside, Oven , Ref … You feels like Home away from Home . Close enough to call Home . Thank you ! We’ll difinitely stay again
2023 年 12 月入住 15 晚
Sincerely, Canterra Suites Team 于 2024年01月9日 的回复
Dear Norma, Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay and that you consider it your home away from home. We look forward to welcoming you again soon.

10/10 超赞

Amanda

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Sincerely, Canterra Suites Team 于 2023年12月22日 的回复
Dear Amanda, Thank you for taking the time to rate our property. We are happy to see your stay was a great one and look forward to seeing you on your next stay with us.

10/10 超赞

elyane

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Yours Sincerely, Canterra Suites Team 于 2023年12月22日 的回复
Dear Elyane, Thank you for taking the time to review our property. We are pleased to hear that your stay was enjoyable and look forward to your next stay with us.

8/10 还可以

Edward

2023 年 11 月入住 1 晚
Sincerely, Canterra Suites Team 于 2023年12月22日 的回复
Dear Edward, Thank you for taking the time to rate our property. We are happy to see you enjoyed your stay with us, please let us know on where and what we could improve to make your stay even better. We look forward to seeing you again.

6/10 一般

Braden

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Check out..
The stay overall of great! Loved the double king suite for family. The updates to the hotel were amazing but on check out in the morning on Monday. The clerk working reception desk. Seemed like she didn’t want to leave the office while I was waiting at the desk. Asking me questions throu the office door. Very un professional in my mind
2023 年 11 月入住 1 晚
Canterra Suites 于 2023年11月20日 的回复
Good day Braden. We do apologize for the experience you had with our front desk clerk. Your comments are valued and we thank you for taking the time to rate us. We hope your next stay with us will be a better experience. Sincerely, Canterra Suites Team

10/10 超赞

Michelle

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 5 晚
Canterra Suites 于 2023年11月3日 的回复
Hi Michelle, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 超赞

Gwen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Canterra Team 于 2023年10月30日 的回复
Hi GwenMany thanks for rating us and we are pleased your stay was good.Hope to see you on your next visit.

2/10 糟糕

Leigh

与家人出行
不满意:员工和服务、服务设施、住宿条件和设施
Parking was an issue. I called day prior and was told there was underground parking. Upon check in I was told it was full & to park in outdoor lot. I left my license plate with front desk as requested however someone didn’t do their job & they towed my vehicle. I spent an hour waiting to hear from the staff at the reception desk, not knowing if my vehicle had been stolen or towed. It was extremely stressful & plans for that day were ruined. They said they had made a mistake & the only compensation I was offered was $50 for the cab I had to take to go get my vehicle from the towing company. This was meant to be a fun weekend and was anything but fun! Would never stay at the Canterra Suites ever again!!!
2023 年 10 月入住 1 晚
Canterra Suites 于 2023年11月3日 的回复
Hi Leigh, We at Canterra Suites once again apologise for the inconvenience caused last weekend.We do have indoor parking, but it is on a first come first serve basis and dont reserve parking prior to a guest checking in. We registered your vehicle as required by our staff for the outdoor parking and unfortunately due to Impark's miscommunication on their side, your vehicle was towed. Sincerely, Canterra Suites Team.

10/10 超赞

Elaine

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Canterra Team 于 2023年10月30日 的回复
Good morning Elaine, Thank you for taking the time to rate us. We are so pleased to hear your stay was great and look forward to seeing you on your next trip.

10/10 超赞

Patrick

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I try to stay here whenever I travel to Edmonton. The staff are extremely nice and helpful. I highly recommend to anyone.
2023 年 10 月入住 1 晚
Canterra Team 于 2023年10月23日 的回复
Good morning Patrick. Thank you so much for taking the time to rate us. Your comments will be shared with the team to ensure we continue to deliver high-quality service to all our guests. We look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

4/10 很差

Ryan

2023 年 10 月入住 1 晚
Canterra Team 于 2023年10月23日 的回复
Good morning Ryan. Thank you for taking the time to rate us. We hope your next stay with us is better than your last. If there is anything we could improve on, kindly let us know, as you, the guest are important to us. Sincerely, Canterra Suite Hotel team.

10/10 超赞

Derek

2023 年 10 月入住 1 晚
Canterra Team 于 2023年10月23日 的回复
Good morning Derek. Thank you so much for taking the time to rate us. We are so happy to hear that you enjoyed your stay with us and look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

10/10 超赞

Neil

满意:清洁度、员工和服务、住宿条件和设施
Will stay again
2023 年 10 月入住 1 晚
Canterra Team 于 2023年10月23日 的回复
Good morning Neil. Thank you so much for taking the time to rate us. We are so happy to hear that you enjoyed your stay with us and look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

10/10 超赞

Trevor,Hinton

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Canterra Team 于 2023年10月23日 的回复
Good morning Trevor. Thank you for taking the time to rate us. We are so happy to know that you enjoyed your stay with us and hope to see you back soon. Sincerely, Canterra Suite Hotel Team

10/10 超赞

Susan

满意:住宿条件和设施,清洁度
2023 年 10 月入住 2 晚
Canterra Suites Team 于 2023年10月12日 的回复
Dear Susan,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 超赞

Todd

与家人出行
满意:住宿条件和设施
Great place to stay
2023 年 10 月入住 3 晚
Canterra Suites Team 于 2023年10月12日 的回复
Dear Tod,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 超赞

Todd

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Separate bedrooms and 2 washrooms, ability to cook own food and nice and spacious.
2023 年 9 月入住 1 晚
Canterra Suites Team 于 2023年10月12日 的回复
Dear Tod,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 超赞

Cathleen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay very much. Location was great, room was clean and comfortable, and the staff were lovely. Would definitely stay here again!
2023 年 9 月入住 4 晚
Canterra Suites Team 于 2023年10月12日 的回复
Dear Cathleen,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay and that you consider it your home away from home. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 超赞

Stephen

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious and clean!
Excellent location. Rooms were clean, modern and extremely spacious.
2023 年 9 月入住 1 晚
Canterra Suites Team 于 2023年10月12日 的回复
Dear Stephen,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 超赞

Christian

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚
Canterra Suites Team 于 2023年10月12日 的回复
Dear Christian,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 超赞

Dan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent place to stay.
2023 年 8 月入住 1 晚
Canterra Suites Team 于 2023年10月12日 的回复
Dear Dan,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 超赞

matt

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is very helpful and the suites are very large and well equipped.
2023 年 8 月入住 1 晚
Canterra Suites Team 于 2023年10月12日 的回复
Dear Matt,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

8/10 还可以

Family

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is well maintained and clean. Our suite was very spacious for the four of us.
2023 年 7 月入住 2 晚
Canterra Suites 于 2023年11月3日 的回复
Hi, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 超赞

Kerry

2023 年 7 月入住 1 晚
Canterra Suites 于 2023年11月3日 的回复
Hi Kerry, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team