Our room smelled like urine. The towels had makeup on them. Hair on the toilet seat. Only 1 elevator working. People fighting 2am in the hallway. Coffee cups had coffee stains on them. Bed didn’t look clean either. Sheets looked unchanged.
Amber
2025 年 7 月入住 1 晚
6/10 一般
Jaime-Lynn
与家人及幼儿出行
2025 年 7 月 20 日
满意:员工和服务,清洁度
High rate of false fire alarms during the night and having to evacuate with family. Some people were so use to it they just stayed on their balconies. Everything else was fine.
Jaime-Lynn
2025 年 7 月入住 2 晚
8/10 还可以
Herbert
2025 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Herbert
2025 年 7 月入住 2 晚
6/10 一般
Lily
与配偶出行
2025 年 7 月 16 日
convenient
Lily
2025 年 7 月入住 2 晚
2/10 糟糕
adriana
与家人及幼儿出行
2025 年 7 月 15 日
不满意:住宿条件和设施,服务设施
Staff were not helpful.
No breakfast. They didn’t care and didn’t want to do anything about it even though their website said otherwise.
A lot of police, fire trucks, and ambulances every night.
A lot of shady people.
adriana
2025 年 7 月入住 4 晚
8/10 还可以
Joanie
商务旅客
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Very cozy.
Joanie
2025 年 6 月入住 4 晚
2/10 糟糕
Jono
与家人出行
2025 年 7 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place are letting homeless people to go in and out of the facility lots of bystanders in the lobby. Letting homeless people sort out their stuffs in the parking area no wonder why they are giving a small piece of paper to be put on the dashboard saying that the hotel will not take any responsibility if something happen with the guest vehicle in the parking lot. We checked in to this hotel for my wife to recover after her surgery as per university of alberta’s recommendation for us to stay for atleast 24hrs around the area because we’re not from edmonton. We checked in at 1pm but end up checking out at 5pm on the same day. If i can rate this hotel for 0 star i will but i have no other choice but to give this 1 star. From checking in the guy stated to me that he can’t see my reservation in his computer then homeless person coming in and out spitting inside the elevator and staffs are not even trying to ask the person to stop playing with the elevator lots of garbage in the parking lot etc.
Overall this place is terrible.
Jono
2025 年 7 月入住 1 晚
2/10 糟糕
Gurpreet Singh
与配偶出行, 商务旅客
2025 年 7 月 9 日
不满意:清洁度、服务设施、住宿条件和设施
No service no cleanup
Gurpreet Singh
2025 年 6 月入住 3 晚
6/10 一般
Aileen
与家人出行
2025 年 7 月 8 日
满意:员工和服务,清洁度
Liked the renovation
Didn’t like the elevator very congested. It was noisy at 3 am, 6 am and 7 am.
Aileen
2025 年 7 月入住 1 晚
4/10 很差
hiedi
2025 年 7 月 3 日
满意:员工和服务
不满意:住宿条件和设施
For a Ramada and by Wyndam.... this place needs an overhaul and updating. No A/C in main hotel areas. Smells dingy and musty in hallways and main lobby area. Rooms old and need to be renovated. some burns on wall in the bathroom. bed was comfortable and TV selections ok - only thing good about it. one Elevator was not working.
hiedi
2025 年 7 月入住 1 晚
4/10 很差
Ryck,Sputinow
2025 年 7 月 2 日
满意:清洁度
不满意:服务设施
Only one elevator worked, stay for 2 nights keys only authorized for one had to go back down from 5th floor to get them autborized wifi went out constantly. CABLE was crap amd TVs old. Staff were not friendly and acted like I was bothering them
Room was ok liked the balcony
Ryck
2025 年 6 月入住 2 晚
8/10 还可以
Herbert
2025 年 6 月 30 日
满意:住宿条件和设施
Herbert
2025 年 6 月入住 3 晚
2/10 糟糕
Marie
2025 年 6 月 29 日
不满意:清洁度
Only 1 elevator is working/ smelly lobby, dirty not appealing
Marie
2025 年 6 月入住 1 晚
10/10 超赞
Curtis
2025 年 6 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Curtis
2025 年 6 月入住 1 晚
10/10 超赞
Chaz
2025 年 6 月 24 日
Chaz
2025 年 6 月入住 1 晚
10/10 超赞
Shay
2025 年 6 月 22 日
Shay
2025 年 6 月入住 2 晚
8/10 还可以
Diana
2025 年 6 月 20 日
Diana
2025 年 6 月入住 3 晚
10/10 超赞
Sally,Seymour
与家人出行
2025 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Near the Red Arrow bus terminal.
Sally
10/10 超赞
Sally,Seymour
与家人出行
2025 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The restaurant was closed. So no breakfast. It was next to the Red Arrow bus stop.
Sally
2025 年 6 月入住 1 晚
4/10 很差
Carla
2025 年 6 月 17 日
The room had a gross smell, air conditioner was only working on high and very noisy..
Carla
2025 年 6 月入住 2 晚
10/10 超赞
Mya
2025 年 6 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Very friendly and a good view
Mya
2025 年 6 月入住 1 晚
4/10 很差
Emily
2025 年 6 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施
Emily
2025 年 6 月入住 1 晚
6/10 一般
Randy
与家人出行
2025 年 6 月 14 日
Didn’t find it overly clean. Also right out front doors of hotel was constant weed smoking.