Wynn Resorts El Arenal hotels

"Air conditioning was not effective "

"Overall the hotel is beautiful and the staff are friendly and work hard to make your stay enjoyable. Also the breakfast is great. However, a major downside if that rooms have very little soundproofing so you can hear everything from other rooms, which in our case also included hearing the couple above us having sex (our child was thankfully asleep at this point). Also having a meal in the hotel (apart from breakfast which was included) is ridiculously overpriced. €120 for two adults and a child (drinks not included). The food was delicious but portions very small. Finally the hotel is in the horrible German party area. So while I appreciate the lovely staff, I wouldn’t go back. "

"Hotel was easy to find and close to many shops and restaurants right by the beach. The staff were very friendly and welcoming. The self service check in was very quick and easy to use. The rooms were clean, brunch had a good variety including things for picky eaters. The only downside was the lifts were quite slow and the room doors were very noisy however we had a great stay and look forward to staying in a tent hotel again in the near future. "

"Hotel it’s self was nice rooms in the suits section where dated and not very clean when we went in. No signs in the hotel to tell you where anything is and staff weren’t very accommodating to tell us anything upon arrival. Drinks in the suits bar where dirty and bar tender couldn’t make half the drinks for the all inclusive the food is also hit and miss "

"Did not like the buffet dinner, lot of food but poor quality and expensive the breakfast was excellent by the way."

"This hotel exceeded our expectations! It was absolutely stunning and the staff was so courteous and went above and beyond for us. Jous was one of the friendliest staff members who truly showed us incredible hospitality and we would recommend this hotel to anyone! Breakfast was delicious, room was clean, and the views were unbeatable. "

"We throughly enjoyed our five nights at this hotel. A lovely clean hotel with great staff. When you walk in reception not only are you greeted with a smile and a welcome, but you also get a great smell, I don’t know how they do it, but it smells devine permanently. Our room was kept clean and the balcony has comfortable chairs. A bit weird, is the provision of a kettle and a fridge but no cups and provisions. The bar happily provides cups and spoons etc and so we went to the local supermarket for teabags and milk. The bar staff deserve a special shout out, they weren’t kept extremely busy given the time of year and the fact that most guests are out cycling and sailing but were friendly and polite and we had service with a smile every time."

"X"

"Great location and perfect for a few days away. Can’t fault it. "