I booked and I had room B111 pool side only problem was I would not get in the pool because it was unhealthy in my opinion algee on the pools walls and the waiter was green. The pool by the bar was very clean and attractive, but that was not the one that joined my room. Other than that I enjoyed my stay. Hope you correct this for your future tenants. Your staff is outstanding
Robert
於 2024 年 3 月住了 5 晚
6/10 一般
Raul
家人同遊
2024年2月24日
讚好:整潔度、職員與服務和住宿狀況
Liked the shuttle service. Friendly staff. Breakfast was okay.
Raul
於 2024 年 2 月住了 2 晚
10/10 優異
Justin
家人同遊
2024年2月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All the staff at this hotel were fantastic. Notably Reven and Love, who were exceptional.
My only dislike was no elevator and our room was on the third floor. The restaurant was on the lower level, so there were 5 flights of stairs to climb to get back to the room.
But otherwise an excellent stay!
Justin
於 2024 年 2 月住了 5 晚
8/10 不錯
Magatte
伴侶同遊
2024年2月3日
讚好:整潔度、設施服務和住宿狀況
It was overall a nice stay. Cons: staff is not that attentive to guests’ needs, and the hotel is a little far from El Nido Downtown. However, definitelt check out Lio Beach which is nearby and wonderful.
Magatte
於 2024 年 1 月住了 4 晚
2/10 很差
Hernando
伴侶同遊
2024年1月31日
不滿:整潔度、職員與服務和住宿狀況
Not properly clean
Hernando
於 2024 年 1 月住了 1 晚
10/10 優異
Percival
家人同遊
2024年1月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Charlie’s El Nido is a great place to stay
So glad we booked this place. Super clean, great service. Food at the restaurant was also good. Free shuttle service to town and Lio beach and to airport was great.
Percival
於 2024 年 1 月住了 2 晚
10/10 優異
Emma
2024年1月9日
Emma
於 2024 年 1 月住了 3 晚
6/10 一般
Johan
伴侶同遊
2023年11月26日
讚好:整潔度、設施服務和住宿狀況
They didn’t started on top when our pre-booked shuttle didn’t showed up at airport. Waited an hour until a security guard at the airport helped us order a tricycle. Some misunderstanding between booking office and the reception was the answer, but they paid for our tricycle.
It was a nice and modern hotel. Not a resort for pool relaxing because they only have few sun beds and always occupied. Even towels were few. Always in laundry was the answer.
The rooms were tiny and dark. Always humid and moist. All our clothes and even bed linens felt wet.
The food was tasty and good.
But as in many places the service isn’t very fast. Long waiting times, from order to waiting even if they weren’t crowded.
They were really keen on the allergies and made some offer to try to fix things.
Even if they had spring rolls med of rice paper on the menu, of course the rice paper were out of stock they didn’t got new for our whole stay. As much others. No Cola Zero. Out of French fries and so on.
They’re not quick to clean used glasses around pool area.
Our tv didn’t work. They had not a great interest in trying to make it work.
Our door lock same thing..
Good thing is the free shuttle to ElNido, LioBeach and the airport.
Upon checkout I got the question how the stay was, my hesitation in answer and that it didn’t fulfill my expectations I didn’t got any reaction or questions how they could have done better. Don’t ask the question if you don’t want the answer.
Johan
於 2023 年 11 月住了 3 晚
6/10 一般
ERNANI CESAR
2023年11月21日
讚好:整潔度和職員與服務
Galos barulhentos
O hotel é bom. Achei mediano o café da manhã, e fiquei numa zona do hotel na qual se ouvia barulhos de galos a madrugada inteira. O local que saem os passeios ficam longe, uns 20 minutos do hotel. Porém, há transfers gratuitos.