The staff was unable to give me my Hilton points because they needed a manager to do it and the manager wasn’t around. They said they would do it after I left and it still has not been applied.
The floor itself was damp near the air conditioner and there were 2 nails coming through the floor. My wife hurt her foot on it and I complained but nothing was done. Just given apologies. No one should stay here.
Johnathan
2025 年 6 月入住 1 晚
6/10 一般
PERLAZUKEY
与家人出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
En internet decía que tenia gym y alberca. Gimnasio no había y la alberca estaba en remodelación
PERLAZUKEY
2025 年 6 月入住 1 晚
2/10 糟糕
Ezekiel
与配偶出行
2025 年 6 月 24 日
满意:清洁度
不满意:住宿条件和设施
Was switched between 4 different room due to issues. First room ac made a loud noise, tv didn't work and phone didn't work. 2nd room the window frame was completely destroyed and wouldn't close. Glass was held in place by masking tape not to mention being on the 2nd floor. 3rd room had a parking lot light pointed directly in the room window. 4th room had no hot water. Smells like something is burning in the elevator. Building does not seem up to code or ready to be open. Manager stated they have been open one month. WILL NEVER RETURN! HORRIBLE EXPERIENCE FOR BEING A HILTON HOTEL! BEWARE!!!