Hello Cheng,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with the team for further improvement. We hope to have the opportunity to welcome you back in the future.

Hello RUIQIN,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

Hello Xin,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Hello Carlos Enrique,We regret to hear about your experience and appreciate your feedback. We encourage guests to reach out to management directly for any concerns during their stay to ensure a comfortable visit. Thank you for sharing your thoughts with us, and we hope to welcome you back in the future.

Hi Roger,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Gabriel,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Ramona,Thank you for taking the time to provide feedback about your recent stay at our hotel. Regarding the shuttle service, we understand that this service was listed as an amenity, and we apologize for not being able to provide it during your stay. We will review our amenities list and ensure that it is accurate and up to date moving forward. If transportation assistance is needed in the future, our staff will be happy to assist you with alternative options.We are also sorry to hear that the quality of the rooms did not meet your expectations. We strive to provide comfortable and well-maintained accommodations for our guests. Your feedback is valuable to us, and we will use it to identify areas for improvement and address any necessary maintenance or upgrades.We appreciate your patience and understanding, and we apologize for any inconvenience caused. We value your feedback and hope to have the opportunity to provide you with an improved experience in the future.

Hi Robert,Thank you for sharing your feedback regarding your experience at our hotel. As a hotel, we strive to provide a welcoming and respectful environment for all of our guests. We value diversity and treat every individual with respect and fairness. However, it's important to note that we are unable to verify the immigration status of our guests. Our primary focus is on ensuring a positive experience for all guests, regardless of their background.We regret if any individuals exhibited disrespectful behavior by cutting in line for food. We understand that this can be frustrating. Our staff works diligently to manage such situations and ensure that all guests are treated fairly. We appreciate your understanding and patience in dealing with such incidents.If there is anything else we can do to address your concerns or make your future stays more enjoyable, please do not hesitate to contact our management team directly. We value your feedback and appreciate your decision to stay with us.

Hi Justin,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Ray,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Myra,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Beatriz,We appreciate your positive feedback on our remodeled property and the cleanliness. It's great to hear that you enjoyed our breakfast too. We hope to welcome you back in the future for another enjoyable stay.

Hello Jose,We are delighted to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us.

Hello Adriana, We apologize for any inconvenience you may have experienced. We recommend contacting our management directly to address this matter further. Your feedback is valuable to us in ensuring a positive guest experience.

Hello Robert, We apologize for the inconveniences you encountered during your stay and appreciate your feedback. Rest assured we will address these matters with our housekeeping and maintenance teams to ensure a better experience for future guests. Thank you for bringing this to our attention.

Hi Anahi,Thank you for bringing this matter to our attention. We understand that breakfast is an important amenity for our guests. Our breakfast service is indeed supposed to be available from 6 to 9:30 am, and we apologize for falling short of meeting those hours.We will investigate the circumstances that led to the lack of breakfast options at 8:30 am and take immediate action to prevent such situations from occurring in the future. Your feedback is valuable to us, and we appreciate you bringing this to our attention.We value your patronage, and we will work diligently to improve our breakfast service and ensure that it aligns with our stated hours and expectations.If you have any further concerns or if there is anything else we can do to rectify this situation, please feel free to reach out to us directly.Thank you for choosing our establishment, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.

Hi Evora,We are deeply sorry to hear about the unfortunate incidents you experienced during your stay at our establishment. Ensuring the safety and security of our guests and their belongings is a top priority for us, and we deeply regret that we fell short in this regard. We will investigate these incidents thoroughly and take immediate action to address any security vulnerabilities to prevent such occurrences in the future.We understand the frustration and concern you must be feeling, and we want to assure you that we are committed to resolving these issues. We kindly request that you provide us with any additional details or information regarding the incidents so that we can conduct a thorough investigation.We value your patronage and trust, and we will do everything in our power to rectify the situation and ensure that your future experiences with us are safe and satisfactory.If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us directly. Your feedback is important to us, and we appreciate the opportunity to address these issues and improve our services.

Hi Luz,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Miguel,Thank you for sharing your feedback regarding your recent stay at our hotel. We understand that you were not satisfied with the cleanliness of your room and we apologize for any inconvenience caused.We take cleanliness very seriously and have strict standards in place to ensure that our rooms are well-maintained and spotless. However, it is possible that in rare instances, there may be oversights or mistakes. We apologize if this was the case during your stay.We appreciate your bringing this matter to our attention, as it allows us to address it promptly and take appropriate action to prevent similar occurrences in the future. Our housekeeping team has been notified and will be reminded of the importance of adhering to our high cleanliness standards.We value your feedback, as it helps us to continually improve our services. If there is anything else we can do to address your concerns or make it up to you, please do not hesitate to let us know.We appreciate your patronage and hope to have the opportunity to serve you better in the future.

Hello Daniel, Lamentamos que su experiencia no haya cumplido con sus expectativas. Apreciamos sus comentarios y los transmitiremos a nuestro equipo para futuras mejoras en nuestro servicio. Estamos comprometidos con la calidad de nuestras instalaciones.

Hello Olivia,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

Hi Faith,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Jamya,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi Emmanuel,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Abelardo,We appreciate you taking the time to provide us with your feedback. Should you have any more insights or concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

Hi Christopher, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and understand that you had concerns.While we strive to provide a comfortable and enjoyable experience for our guests, we understand that we fell short of your expectations in these areas. We take maintenance and cleanliness seriously, and we regret that the bathroom did not meet your standards. We will investigate the issues you mentioned and ensure that necessary repairs and improvements are made promptly. Your feedback will help us address these issues and prevent them from occurring in the future.Regarding the door not closing properly, our maintenance team will inspect and rectify the issue to ensure that all doors are functioning properly and provide a comfortable environment for our guests.We appreciate your feedback as it allows us to identify areas for improvement. Please be assured that we take your concerns seriously and will work diligently to address them.We value your patronage and hope that you will consider staying with us again in the future. It would be our pleasure to provide you with a superior experience that reflects the high standards we strive to uphold.If you have any further comments or if there is anything else we can assist you with, please do not hesitate to let us know.

Hi Jose,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Chad,We apologize for the unpleasant experience you had during your stay at our hotel.Maintaining a clean environment is of utmost importance to us, and we have strict protocols in place to prevent such occurrences. We take reports like this very seriously, and we will immediately investigate the issue and take appropriate actions to address it.We will take immediate corrective actions to rectify the situation and ensure that it does not happen again in the future.If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to our customer service team. We value your feedback and the opportunity to make things right.Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.

Hello Olga, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Victorie, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We encourage guests to reach out to our management team directly to address any concerns and provide a more comfortable experience in the future.

Hello Jacob, We're sorry to hear you weren't completely satisfied with your stay. Please feel free to reach out to us directly with any specific feedback you have from your experience so we can address any concerns promptly.

Hi Alondra,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Margarita,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hello Alicia, We value your feedback and apologize for any inconvenience this may have caused. We strive to maintain high cleanliness standards and have shared your comments with our team for further review. Our priority is ensuring all guests have a pleasant stay with us.

Hello Ale, Lamentamos escuchar sobre su experiencia. Tomaremos en cuenta sus comentarios para mejorar nuestros servicios. Le recomendamos contactar con la administración para hablar sobre sus preocupaciones adicionales. Esperamos que en futuras visitas podamos brindarle una estadía más satisfactoria.

Hello Rebecca, We apologize for the inconvenience you experienced during your check-in process. We recommend reaching out to the hotel management directly to address your concerns regarding your reservation made through Expedia. Your feedback is valuable to us for improving our services in the future.

Hello Carlos, We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team strives to address maintenance issues promptly, and we regret if there was a delay in resolving the matter. Your comments will be shared with the relevant departments for review and improvement. Thank you for bringing this to our attention.

Hello Judy, We appreciate your feedback and apologize for any inconvenience caused during your stay. Please feel free to reach out to our management team to further discuss your experience. Your comments will help us improve our services for future guests.

Hello Rafael,We are glad to hear that you found our hotel clean during your stay. Your feedback is greatly appreciated!

Hello Carlos,We are delighted to hear that you enjoyed the benefits of your Wyndham diamond membership during your stay with us. Providing early check-in is a service we strive to offer whenever possible to enhance our guests' experience. Your feedback is valuable to us, and we hope to welcome you back soon for another exceptional stay.

Hello jesus, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and hope to have the opportunity to welcome you back in the future.

Hi Gabriela,We apologize for the inconvenience and disappointment you experienced during your stay at our hotel. We understand the importance of providing comfortable bedding and a well-maintained mattress for a restful night's sleep.We apologize for the unavailability of a comforter upon your request. It is also unfortunate that our laundry room was closed at the time. We will review our processes to ensure that alternative arrangements can be made in such situations to better accommodate our guests' needs.Furthermore, we apologize for the condition of one of the mattresses in your room. We strive to ensure that all our mattresses are in good condition and provide a comfortable sleeping experience. We will investigate the specific mattress you mentioned and take appropriate measures to address the issue.We appreciate your feedback, as it helps us identify areas for improvement. If there is anything else we can assist you with or if you have any additional comments, please feel free to let us know. We value your satisfaction and would like the opportunity to make things right.Thank you for bringing these matters to our attention, and we hope you will consider staying with us again in the future so that we may provide you with a significantly improved experience.

Hi Philip,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Marcela,We apologize for the extremely disappointing experience you had during your stay at our hotel. We understand that the issues you described are completely unacceptable and not at all reflective of the experience we strive to provide for our guests.The issues you had with the beds is completely unacceptable, and we regret the inconvenience and discomfort this caused you. We take reports like this very seriously, and we have strict protocols in place to prevent and address such issues. We will immediately conduct a thorough inspection and ensure the cleanliness of our rooms.We also apologize for the bad smell in the room and any inconvenience caused by the malfunctioning bathroom door lock. We strive to provide a comfortable and well-maintained environment. Your feedback is valuable, and we will address these issues to prevent any recurrence in the future.Regarding the lack of signs for rooms with even numbers, we will review our signage and ensure that all rooms are clearly marked for the convenience of our guests.We appreciate your feedback, as it helps us identify areas for improvement. We take your concerns seriously, and we will take immediate actions to address them. We value your satisfaction and hope you will consider giving us another chance in the future to provide you with a significantly improved experience.

Hi Sebastian,We are sorry to hear about the unsatisfactory conditions you encountered during your stay at our hotel. We apologize for the unclean bedsheets and the condition of the floor in your room. These issues are completely unacceptable, and we understand the disappointment and frustration they caused.Maintaining cleanliness and hygiene throughout our property is of utmost importance to us, and we regret that we failed to meet those standards during your stay. Your feedback regarding the cleanliness of the room and the response from our on-duty manager is concerning, and we will investigate the matter thoroughly. We take such incidents seriously and will take immediate actions to address them.We apologize for not relocating you to a cleaner room upon your request. This is not the level of service we strive to provide, and we sincerely apologize for the oversight.We appreciate you bringing these issues to our attention, as it helps us identify areas for improvement. Your satisfaction is our top priority, and we would like the opportunity to make things right. If there is anything else we can assist you with or if you have any additional comments, please feel free to let us know.We hope you will reconsider staying with us in the future, as we would love the opportunity to provide you with a significantly improved experience.

Hi Jaime,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Marcelo,We're happy to hear you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another fantastic experience at our hotel.

Hello Emmanuel,We appreciate your feedback and regret to hear about your experience. Please feel free to contact our management team directly to further discuss your concerns. Your input is invaluable to us as we strive to improve our services.

Hello John, We value your experience and apologize for any issues encountered during your stay. Please feel free to reach out to us directly with any feedback you may have, so we can address them accordingly. Your satisfaction is our top priority.