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The Plaza Hotel Pioneer Park的評價

4 out of 5
The Plaza Hotel Pioneer Park
106 W MILLS AVENUE, El Paso, TX

評價

9.4

完美

10 分評分，優異；1019 則評價中有 822 則" "
8 分評分，不錯；1019 則評價中有 96 則" "
6 分評分，一般；1019 則評價中有 48 則" "
4 分評分，欠佳；1019 則評價中有 31 則" "
2 分評分，很差；1019 則評價中有 22 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.6/10 

環保程度

評價

4/10 欠佳

Mijia

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年5月2日的回應
Dear Mijia, Please accept our sincerest apologies. We appreciate you taking the time to let us know about your experience. If you would give us another chance, we would be delighted to host your stay once more.Best Regards, Samantha Herrera

10/10 優異

Eduardo (Frisco)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful Hotel
於 2024 年 5 月住了 1 晚
Jacqueline Reyna 於 2024年5月28日的回應
Good Afternoon Eduardo, We appreciate your feedback and look forward to welcoming you back in the future.

10/10 優異

Lydia

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was amazing!!
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月27日的回應
Dear Lydia,We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Angela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is unique and the architecture is beautiful. Details everywhere reflect the southwest nature of this hotel. Absolutely amazing.
於 2024 年 5 月住了 3 晚
Guest Service Supervisor 於 2024年5月27日的回應
Dear Angela, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Maria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年5月24日的回應
Dear Maria, It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best,Stephanie Padilla

8/10 不錯

Cindy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed here for 3 days. This is a great hotel to stay at if you're stopping by for business or if you want to be near the airport. Surrounding areas feels safe and quiet enough. They offer valet parking and you're charged per day if you use this, so I can't comment on self-parking. Staff is friendly and helpful with questions. The rooms are spacious and clean. My only gripe was that the pillows are uncomfortable, too soft for me personally... literally was sinking into them. We ordered room service during our stay and food was GREAT. The quantity of food was actually way more than I thought it'd be. It did come a couple minutes late but that was no biggie. Lastly, like most people have probably suggested, go to their rooftop bar and enjoy the views of the city!
於 2024 年 4 月住了 2 晚
Guest Service Supervisor 於 2024年5月21日的回應
Dear Cindy, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best,Stephanie Padilla

10/10 優異

Raul

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service, restaurant was delicious, roof top bar is amazing great views of El Paso
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月21日的回應
Dear Raul, We're so glad to hear that you were satisfied with our services. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.Best,Stephanie Padilla

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable room; accommodating staff, good restaurant makes for excellent stay in El Paso
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月25日的回應
Dear William, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best,Stephanie Padila

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月19日的回應
Dear Blalock,We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Laura

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The most attentive staff. Kevin was so friendly and amazing!
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月12日的回應
Dear Laura,We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. Kevin will be so happy to read your kind words. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best, Stephanie Padilla

10/10 優異

Kerrie

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved our stay at the Plaza! We had our two golden retrievers with us and they were so incredibly accommodating. They provided a treat bag for the dogs as well as dog beds. Area was great with a beautiful park right across the street. Rooftop bar is definitely something to see and enjoy a cocktail on. We had a wonderful stay and would highly recommend it!
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月10日的回應
Dear Kerrie, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 優異

Judd

讚好：整潔度、職員與服務、設施服務和住宿狀況
Outstanding hotel in El Paso. Far and above other hotels.
於 2024 年 5 月住了 2 晚
Guest Service Supervisor 於 2024年5月10日的回應
Dear Judd, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 優異

Melvin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stop over on Cinco de Mayo while traveling west. Hotel was fantastic. Rooms were nice sized with large bathrooms, beautifully done. Rooms have coffee, mini bar and all the required amenities. Restaurant was excellent as well. We did not get to the roof top bar as there was a private party. Parking is a little goofy, just valet it's easier. Staff were all excellent and helpful. I will stay again if and when I am passing through.
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月9日的回應
Dear Melvin, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 優異

Keith

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super cute hotel with lots of fun options offered in the room for snacks and beverages! And a complimentary bottle of wine upon arrival! Excellent choice of linens and bedding . Hotel restaurant has amazing food . 10 out of 10 will be back!
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月9日的回應
Dear Keith, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best,Stephanie Padilla

10/10 優異

Candice (Lompoc)

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was one of the most dog friendly places I have ever stayed. They provided our pups with a swag bag including treats, clean up bags, and a scarf. They also provided bowls and beds. They even had a doggie room service menu! The hotel was immaculate, bed was comfortable, amenities were top notch, and the fast accommodating service was unbeatable. The bar made delicious cocktails and the area around the hotel was full of shopping and restaurants. I highly recommend this hotel. It was such an enjoyable stay.
於 2024 年 5 月住了 1 晚
Guest Service Supervisor 於 2024年5月8日的回應
Dear Ms. Grossi,We appreciate your wholehearted evaluation on The Plaza Hotel Pioneer Park. It is our mission to 'awe' our guests, from the service we provide to our newly remodeled design. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Jaime (El Paso)

讚好：整潔度和職員與服務
Wondeful hotel and service
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年5月8日的回應
Dear Mr. Herrera,We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Juan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is the hotel
於 2024 年 4 月住了 2 晚
Guest Service Supervisor 於 2024年5月8日的回應
Dear Mr. Avila, We are thrilled our renovations were noteworthy and pleased to have had the opportunity at The Plaza Hotel Pioneer Park to host your stay. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Lonna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Fantastic hotel with spacious rooms, comfortable beds, a great coffee maker, and high-end wines in the minibar. The restaurant and bar are really good. We thoroughly enjoyed our stay and appreciated the friendly, professional staff.
於 2024 年 4 月住了 2 晚
Guest Service Supervisor 於 2024年4月30日的回應
Dear Lonna, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 優異

Roger

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was exceptional in every way. From the lobby to the exquisite room and amenities to the restaurant in the hotel. I cut my tenderloin steak with a fork. The rooftop lounge at sunset is a must. Would highly recommend this hotel to everyone.
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年5月2日的回應
Dear Roger, We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Rafael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gorgeous and elegant
於 2024 年 4 月住了 2 晚
Guest Service Supervisor 於 2024年5月2日的回應
Dear Rafael,We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

David

於 2024 年 4 月住了 4 晚
Guest Service Supervisor 於 2024年5月19日的回應
Dear David, We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

2/10 很差

Erick

家人同遊
讚好：設施服務
不滿：職員與服務
Let's be perfectly fair and clear, the hotel itself is absolutely stunning. The rooms are appointed incredibly well, comfortable beds and great amenities. After you've checked in, what they don't tell you is that they have had a known issue with a bar just next-door that stays open until 2 AM and plays the loudest rave music. They openly admitted that they've had to call the police on them countless times through the years. And when I say loud, I wear hearing aids, and without them, I could hear/feel the music pulsating throughout the room, to the point where we couldn't sleep for several waking hours. When I went downstairs to request a room change, they were oversold, which is understandable but they have a responsibility to share that with us. Last I checked, it was the hospitality business. You wouldn't invite someone in to your own home and then place a large radio next to them at full blast unless you intended to torture them. Maybe they don't understand that there are people passing through who are weary travelers, or maybe just want a good nights sleep. I will go out of my way to spread the horrible experience we had and never stay in this hotel. If it makes you feel any better, they offered earplugs, which is hilarious. They do give you a nice note with the managers name, and the name of the bar where the noise is coming from. It has her number on it, but apparently she doesn't know how to pick up a phone. Maybe you'll have better luck.
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年5月8日的回應
Dear Erick,Please accept our dearest apologies for the inconvenience you experienced during your time with us in the hotel. The Plaza is dedicated to providing you with the best service, so please rest assured that we will delegate this to our team to ensure we fix the areas we fell short on. We thank you for bringing these matters to our attention and hope to get the opportunity to welcome you back soon.Sincerely, Stephanie Padilla

10/10 優異

Dan (Cypress)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an excellent time
於 2024 年 4 月住了 2 晚
Guest Service Supervisor 於 2024年4月28日的回應
Dear Mr. Summerford, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Stefanie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely beautiful hotel. The experience from the initial phone call to reservations to final checkout was high class. Excellent customer service, the rooms are so clean, loaded with amenities and the beds are comfortable. The room service and food were so delicious. The bartender and servers were exceptional. I’d highly recommend this hotel to anyone traveling to El Paso.
於 2024 年 4 月住了 3 晚
Guest Service Supervisor 於 2024年4月26日的回應
Dear Stefanie, We appreciate your wholehearted evaluation of The Plaza Hotel Pioneer Park. It is our mission to 'awe' our guests, from the service we provide to our newly remodeled design. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 優異

Arthur

於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年5月16日的回應
Dear Arthur, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Cesar

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel very well located
於 2024 年 4 月住了 2 晚
Guest Service Supervisor 於 2024年4月24日的回應
Dear Mr. Cesar, We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Marie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, beautiful rooms , comfy bed and beddings and very well equipped gym
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年4月20日的回應
Dear Ms. Wright,We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

David Eduardo

讚好：整潔度、職員與服務和住宿狀況
👌
於 2024 年 4 月住了 2 晚
Guest Service Supervisor 於 2024年4月15日的回應
Dear David, It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely,Stephanie Padilla

6/10 一般

mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
fire alarm went off at midnight
於 2024 年 4 月住了 2 晚
Guest Service Supervisor 於 2024年4月15日的回應
Dear Mark, Please accept our sincerest apologies. We appreciate you taking the time to let us know about your experience. Although it is an unfortunate event, rest assured we will let our Plaza Hotel Team know what areas we need to work on because we do strive for a superb level of service and these actions do not represent us. If you would give us another chance, we would be delighted to host your stay once more.Sincerely, Stephanie Padilla

10/10 優異

Gerardo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was Good nice place
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年4月15日的回應
Dear Gerardo, It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 優異

sandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The best weekend! The food, the place, the room everything as expected!
於 2024 年 2 月住了 2 晚
Guest Service Supervisor 於 2024年4月13日的回應
Dear Ms. Sandra, 'We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Samantha Herrera

10/10 優異

Chetan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent… especially Omar at the restaurant… awesome!!
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年4月13日的回應
Dear Chetan, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Samantha Herrera

10/10 優異

Gilberto

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Guest Service Supervisor 於 2024年4月9日的回應
Dear Mr. Rosas, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Claudia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful Hotel!
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年4月8日的回應
Dear Ms. Pearce, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Clayton

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice, modern, elegant hotel that still manages to keep its old world charm hotel right in the middle of town. Staff is extremely friendly and attentive. Restaurant on the roof is a great place to get some drinks and appetizers while taking in a nice view of downtown El Paso
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年4月8日的回應
Dear Mr. Napohaku, We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Romeo Adrian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo estuvo excepcional
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年4月5日的回應
Dear Romeo, Nos complace ver reflejada la resiliencia de nuestro servicio por parte del equipo de The Plaza Hotel Pioneer Park. Fue un placer ser el anfitrión de su estadía mientras estuvo en la ciudad. Espero verte pronto de nuevo!Atentamente, Samantha Herrera

10/10 優異

Dale

讚好：整潔度、職員與服務和住宿狀況
Nice old style hotel that was updated to current standards.
於 2024 年 4 月住了 1 晚
Guest Service Supervisor 於 2024年4月5日的回應
Dear Ellis, We are thrilled our renovations were noteworthy and pleased to have had the opportunity at The Plaza Hotel Pioneer Park to host your stay. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務和住宿狀況
beautiful
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年4月1日的回應
Dear Ms. Borgia, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Janna

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年4月20日的回應
Dear Ms. Eastland, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Holly

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The front desk ladies were very helpful. All of the staff were friendly.
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年3月30日的回應
Dear Ms. Blue-Sky, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

6/10 一般

Peter

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Excellently appointed, modern facility & accommodation. Friendly & professional front desk staff. Disastrous dining experience: ridiculously elaborate menu that staff could not support. Waited 45 minutes for appetizers and the server then dumped hot main course on our table at the same time without plates. Had to ask 3 times for water.
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年3月30日的回應
Dear Mr. Lance,Please accept our dearest apologies for the inconveniences you experienced during your time with us in the hotel. The Plaza is dedicated to providing you with the best service, so please rest assured that we will delegate this with our team to ensure we fix the areas we fell short on. We thank you for bringing these matters to our attention, and hope to get the opportunity to welcome you back soon.Best Regards, Samantha Herrera

10/10 優異

Joel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very friendly. Rooms very nice. Would stay again.
於 2024 年 3 月住了 2 晚
Guest Service Supervisor 於 2024年3月26日的回應
Dear Joel, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best, Stephanie Padilla

10/10 優異

Jose (Hidalgo)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年3月20日的回應
Dear Ms. Rizzoli, We are thrilled our renovations were noteworthy and pleased to have had the opportunity at The Plaza Hotel Pioneer Park to host your stay. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Terri

讚好：職員與服務、設施服務和住宿狀況
Very pleasant stay at the Plaza. Only inconvenience is construction on the parking garage, but that’s a necessary inconvenience.
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年3月20日的回應
Dear Pierce, We appreciate your wholehearted evaluation on The Plaza Hotel Pioneer Park. It is our mission to 'awe' our guests, from the service we provide to our newly remodeled design. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Laura (Hobbs)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property! We get excellent service with every stay!
於 2024 年 3 月住了 2 晚
Guest Service Supervisor 於 2024年3月20日的回應
Dear Ms. Cruz, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

8/10 不錯

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful view of downtown from many of the rooms. The rooms are new and have many current amenities, such as automatic curtains and charging stations within the drawers. We didn't eat there, but the steakhouse smelled delicious. Check-in staff was very courteous.
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年3月16日的回應
Dear Miller,We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Raen

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年4月4日的回應
Dear Mathuin, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 優異

Nina

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely awesome hotel. We booked Plaza last minute and they had a room available. The moment we pulled up the bellmen and valet were very friendly and helpful. Cesar, Carlos, and Joey were so wonderful and helped us with our luggage and car and our pup was actually calm around them which is rare for her, ha! Lucas and Jacob were very helpful concierge and very informative and patient with us and our pup. They also gave her a little doggy treat bag with potty bags and a little scarf! We order room service and the woman on the phone and the man and woman who delivered our meals were very nice and handled our food with care. Overall, this was such a a wonderful experience even for our one night stay and it was so quiet in the hotel that we slept very well. 10/10 experience. Will definitely book again in the future!
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年3月16日的回應
Dear Ms. Rivera, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

8/10 不錯

Adolfo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Na
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年3月15日的回應
Dear Adolfo, It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best, Stephanie Padilla

10/10 優異

eugene

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Guest Service Supervisor 於 2024年4月1日的回應
Dear Mr. Kettler, We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera