Mumbai Elco Arcade Hotels

"I had the most enjoyable stay there!! "

"Very good. Service ghod"

"The room was adequate if a little dusty in places. The staff were helpful and courteous. The breakfast offering fell short. The service was slow, ponderous and at times disjointed. The fayre was ok but lacking quality "

"Room was very clean and the staff was amazing from the chef to the operations staff."

"The lady at Check in was terrible 😢 and rude. The worst part was when I was going out for coffee and gave her the room keys, her reaction are you checking out. I said NO, will be back. Then she repeatedly called to know if I have checked out and will come back. I did call her back and let her know that now I am definitely not coming back. The rooms were ok. But nothing GOOD. Thank you !!"

"Nice hotel and good staff. Some small issues affected the stay: jacuzzi wasn't working, bathroom had a bad smell, no hair dryer to be found, bathroom shower gel was empty, and three calls to reception to resolve went unanswered. Room was on the railway side and loud noises of train horns in the early morning. "

"Great lace to stay. Location perfectly situated to all bars and restuarant. I will definately xxx"

"Terrible. We were booked to outdated rooms while our friends had the newly renovated suites which were way nicer. Room had a strong stench of paint that could not be aired out. The hotel was undergoing renovations way outside the communicated hours both in the morning and evening. I would recommend this hotel once the renovations have been completed, not before. Hotel management not accommodating given the inconvenience experienced."

"Spent 16 nights, the staff made me feel very welcome and at home. The room, location and amenities were excellent. 100 percent recommend. The staff felt like old friends by the time I was to leave."