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关于埃拉森林度假村的点评

3 out of 5
埃拉森林度假村
Karadagolla, Ella

点评

7.8

还可以

10 分 - 超赞。34 条好评，共有 86 条点评" "
8 分 - 还可以。27 条好评，共有 86 条点评" "
6 分 - 一般。10 条好评，共有 86 条点评" "
4 分 - 很差。9 条好评，共有 86 条点评" "
2 分 - 糟糕。6 条好评，共有 86 条点评" "

8.0/10

清洁度

8.0/10

员工和服务

6.0/10

服务设施

7.4/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

xiaodong，广州

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
充满探险体验的酒店
这个酒店是我们这次旅程中最难忘的酒店！当我们晚上7点到达时，发现酒店在山底下，要穿越3-4km的山路，而且要坐缆车下去！太惊险了！而女儿则兴奋得无法形容！早上起来一片光明，你发现你居然睡在森林的溪边，巨大的玻璃房，与森林融为一体！早上可以看见5-6只孔雀在树枝上求爱舞蹈！超棒的待客如宾的服务，虽然酒店只提供素食，但讲究的西餐礼遇，加上星空与篝火，伴着印度的音乐，确实是极致浪漫的！当然也要有思想准备：不要太晚到达酒店，不要依赖WIFI，不要总担心充电问题，不要荷求热水服务，就当来大自然寻求冒险与浪漫！

6/10 一般

Allais

满意：客房舒适度，清洁度
不满意：员工和服务
Sejour fantastique gâché
Experience tres speciale (no spoil)! malheureueent gachee par le gerant qui a voulu nous faire payer deux fois en disant qu'il navait pas de compte expedia/hotel.com, nous réclamant 250USD... Niveau anglais tres difficile, on a le sentiment qu'ils ont peu l'habitude avec les occidentaux Apres nous avoir laissé filer, plusieurs témoignages nous attestent que les conditions de travail des salaries ne sont pas optimales.quel dommage, tout etait bien sinon, mais ca gache vraiment tout
2023 年 1 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 2 晚

4/10 很差

Jørgen

满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
Ligger veldig øde til, følte oss litt "innestegnt".
2019 年 12 月入住 2 晚

6/10 一般

真实旅客

与配偶出行
满意：清洁度
不满意：服务设施，员工和服务
De kamer is in orde en heel mooi uitzicht vanuit de kamer. De service was teleurstellend, net zoals de faciliteiten buiten de kamer. Zwak ontbijt. Tip voor mensen die komen: ‘s avonds moet je voor 21h binnen het hotel zijn, er is geen alcohol en enkel wifi aan de receptie.
2019 年 9 月入住 1 晚

8/10 还可以

Grete

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 3 晚

2/10 糟糕

真实旅客

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Avoid like plague. Worst hotel ever. Rats in the rooms, exceptionally rude manager and rickety cable car to get to the property.
2019 年 2 月入住 2 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Amazing gem
Amazing hotel if you want to get away from it all, first car then jeep then cable car to the valley, amazing views, rice grown on site, amazingly friendly staff lovely accommodation just a bit to open for a wersterner I would have liked some glass and some walls but I throughly enjoyed my two days there and would recommend if you want to be disconnected from the world and back in touch with nature
2019 年 3 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
We were on our honeymoon and had been staying in very luxury places but we fancied something different for a couple of days which would be an experience that we would remember. To get to the resort you have to get a 4x4 ride which is very bumpy (but you are going into the jungle so what do you expect!). After about 20 mins you make it to near the bottom of the valley. We were then put into a small cable car with our luggage for the final part of the trip which took 5 minutes. This was a really nice experience. At the bottom we were greeted by the manager Tharindu who was extremely friendly and accommodating. We were shown to our accommodation which was an Eco Jungle Chalet. We were very impressed with the room as to be honest we were expecting something a bit more basic. The chalet was lovely; it had a four poster bed in the middle, a tiled bathroom and a balcony looking out onto a river. The gable end of the roof is open air so you do hear all the sounds of the jungle and there are bugs (but you are in the jungle!). Bring plenty of Deet as we were still bitten by mosquitos. All the noises of the river and the crickets you could hear from outside were quite calming and I have to say we slept amazingly well. Dinner is buffet style, vegetarian and delicious! We did not miss meat whatsoever. The rice amongst other ingredients are grown in the resort. Breakfast is simple but perfectly nice. In the morning of our first day we met at 9:30am to trek to the near
2019 年 2 月入住 2 晚

2/10 糟糕

Wendy

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Forferdelig sted
Hyttene er møkkete, uten vegger og med felles utedo for de som bor der. De serverer kun vegansk mat. De er uten roomservice, brus, alkohol samt. ting å finne på. Du blir transportert på lasteplan ned en ganske ubehagelig vei og må ta taubane for å nå hotellet. Mangel på sikkerhet. Det var rotter på stedet og personalet var ikke veldig hyggelig.
2019 年 1 月入住 2 晚

8/10 还可以

Henrik

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gemt perle ved Ella
Smuk perle godt gemt væk ved Ella. Medbring selv drikkevare da der ikke serveres øl/vin eller sodavand. Stedet serverer kun vegetar mad. Hyggelige værelser midt i den smukke natur
2019 年 1 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
A stunning setting in the jungle,reached by dirt track and cable car.Rooms are clean,views and ambience are fabulous. The food is vegetarian only.
2019 年 1 月入住 1 晚

4/10 很差

Thomas

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Djungle horror!
En besvikelse då stället var illa skött. Alldeles för högt pris på rum och mat. Möjligt badrum, enda toalettartikel de tillhandahöll var tvål. Utlovade Wifi vilket onte fanns. Mkt behränsat med mat/dryck. Tjat om att dricksa till höger och vönster trots att aktiviteter skulle ingå. Bott/ätit för liknande pengar på Grand Hotel Nuwara Eliya.
2018 年 12 月入住 3 晚

8/10 还可以

Lucy，UK

满意：清洁度、员工和服务、客房舒适度
Our stay at Ella Jungle was really something else, it is an unforgettable experience in a setting that feels really wild! I was a bit disappointed that they were not running the yoga or meditation so be aware these activities are not a given, however the morning trek to the waterfall for a morning swim could be the most outstanding memory from the entire holiday. It was truly stunning.
2018 年 11 月入住 1 晚

10/10 超赞

Sahitya，Chennai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great resort! Loved the activities offered! The trek, the natural pool were all exciting! We also zip lined across a river. The staff at the resort are very friendly. We were quite surprised by the rooms. No fans or air conditioners because they're open rooms. We were out most of the day and it got cold at night so we did not need either of them. There are nice cafes close to Jungle Resort incase you plan to step out for a bit to enjoy other parts of Ella. I would definitely stay in Jungle Resort again.
2018 年 9 月入住 2 晚

6/10 一般

真实旅客

2018 年 8 月入住 1 晚

8/10 还可以

Kesavan

满意：员工和服务
不满意：客房舒适度
Excellent experience. Great outdoor activities. Rooms need a fan!!!!
2018 年 8 月入住 2 晚

6/10 一般

Brian，gold coast Austalia

Great concept
The idea for this hotel is great but unfortunately a lot of work still needs to be done. I am not sure how it got such a high rating but most things are not that great here. We stayed for 2 nights in supposedly the best and most expensive rooms on the ground floor but on our first night we hardly got any sleep as the floor boards above us were like a drum. We could hear everything they said upstairs and also see light through the floor boards. The next day we told them that we were leaving and they changed us to another section with no one above us. The power kept going out on us and I asked for a torch at least a dozen times but never got one. They kept saying ok ok I will get you a torch but we never got one. Some areas in this hotel including the steps to the rooms are very dangerous and definitely not a place for elderly or physically impaired guests. The staff are nice but struggled with English. The vegetarian food was easily the worst we have had in Sri Lanka. Overall not too many positives which is a shame because it could be so great and has great potential but really needs a good manager to understand what you need to make a good hotel, really lacking any class and reminds me more of a school camp.It is called a jungle resort but I think they should change it to a jungle camp.
2018 年 8 月入住 2 晚

8/10 还可以

dave，marrickville

满意：住宿条件和设施，员工和服务
Wild place for adventurous tourists
Had a great time though it was not very comfortable. Room right on the river was exciting but very hot. Fans would be useful. Food was great, including veg Sri Lankan food we didn’t find elsewhere and jungle trek was fantastic. Lack of alcohol should be more prominently advertised on the website
2018 年 8 月入住 2 晚

10/10 超赞

Alexander

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A wonderful nature experience - so relaxing
We had the most amazing time highlighted by the best service I have experienced in a long time, from the initial exciting experience arriving by 4WD and the trolley car down to the resort to the most enjoyable and tasty Vegetarian food. This was my first experience with a full vegetarian menu and I loved it. Make sure you have the Hoppers with egg Yum:) We were taken on a most spectacular walk to the waterfall nearby and swam there as a relief from the heat. Our Guide was great and the rope climb up the rock face was so much fun. From the Zip line to the general surrounds and trails by the river it makes for a great experience. Evenings sitting around the huge bon fire was a treat, again a most relaxed environment. You must have the Juggary ( lol not sure of the spelling and the buffalo curd with local honey. Loved it Loved it Loved it - if you want to drink take your own alcohol. A real experience but don't whinge if you are looking for a five start resort, this is a different experience back to nature.
2018 年 7 月入住 2 晚
Viraj 于 2018年08月4日 的回复
Dear Alexander Thank you and appreciate your valuable comments as always. Please do let us know in advance if you are planing to come again. Also I appreciate if could comment us on Trip Advisory as well. Thank you again

10/10 超赞

Carly，Australia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What an Amazing place to stay
My friend and I stayed here for two nights and it was my favourite place in Sri Lanka. It was also possibly one of the coolest places we have ever stayed at. The hotel is down in the valley of the mountain and is a get away from the hustle and bustle. The scenary is amazing and the river running past the rooms made for a very peaceful sleep. The private waterfall on the property is a hidden gem that you can swim in. The staff were also very friendly and went out of their way to help us. Also the food is grown on the property and you can tell because it tasted delicious. I would recommend this to everyone as we loved it.
2018 年 7 月入住 2 晚
Viraj 于 2018年08月3日 的回复
Thank you very much for the comment and appreciate if you could write about us in Trip Advisory. Thank you

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Getting to the hotel itself was an experience through the jungle. Our favourite was going with Abi on a walk to a waterfall hidden away. This resort is a magical place!
2018 年 6 月入住 1 晚
Viraj 于 2018年08月1日 的回复
Thank you and appreciate your valuable comments.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A night in Ella
Was one of the best stays ever, you get the jungle feel, you're isolated from the modern world, relaxing and was an amazing one!
2018 年 6 月入住 1 晚
Viraj 于 2018年08月1日 的回复
Thank you and appreciate your valuable comments.

4/10 很差

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Pictures are deceiving, however beautiful setting!
We arrived at Ella Jungle Resort and were greeted by very friendly staff who were extremely accommodating and polite. We shortly after embarked on our exciting journey 2km down a dirt track to then get our cable car. We were amazed by the beautiful scenery and views, however this was as far as our enjoyment and excitement went. We arrived down into the “resort” to find the facilities to be very limiting. We asked for a couple of cold drinks, water or a bottle of coke to get some sugar into us and were told they have non. We were then able to get some fresh water melon juice which was a nice alternative. We asked where the restaurant was to buy lunch, we were informed that no lunch would be served we had to wait until dinner. We asked to have a look at the menu for dinner, we were then told no menu it’s vegetable curry and rice. That was it. No other alternatives, starter or desserts. it appeared to me that due to being low season it was running on low staff and they were doing the bare minimum they could get away with. Moving on to the rooms, at first glance it’s very beautiful by the river, however upon further inspection you can see there is large gaps between the walls and the roof big enough for birds/bats to fly into the room along with the hundreds of other insects living in the jungle. My girlfriend was immediately terrified watching dozens of insects and lizards crawling around the walls,roof and floor. Sheets dirty.We didn’t stay and checked out into another hotel.
2018 年 5 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Set in a magnificent natural environment. Experience a great adventure from begining to end
2018 年 4 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful Nature Retreat!
What a cool place!! Amazing location in the middle of the Ella Jungle. Disclaimer: NOT for the typical tourist. If you just want a normal, boring hotel - this is not it! This place was a great retreat into the beautiful nature of Sri Lanka's mountains. The property is breathtaking, the rooms are great, the food is delicious, and the staff is super friendly. Highly recommend the waterfall hike :)

8/10 还可以

steph，Nice

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Expérience totale dans la jungle
Arrivée sportive et expérience inoubliable ! Jeep sur pente raide, puis nacelle sur cable pour rejoindre l'hôtel! Malheureusement sous la pluie avec toutes ces valises un peu moins drôle ! Chambres somptueuses sur la rivière. A cause du temps nous n'avons pas pu profiter du circuit ds les arbres, mais à faire. Faune et flore extraordinaire. Ils n'avaient cependant pas prévu de logement pour le chauffeur et même interdit qu'il nous accompagne. Une fois en bas c'est payant pour remonter.Ne servent pas d'alcool, à savoir, et les cours de yoga et méditation n'existent plus. Mais repos et dépaysement garanti.
2018 年 3 月入住 1 晚

4/10 很差

Pam，Canada

满意：员工和服务
不满意：住宿条件和设施，清洁度
We wanted to love it
I backpack with a friend every year through India etc. We typically stay at hostels and moderately priced hotels, with one splurge per trip. This was our splurge at $275 CAD for the night. It was 1.5 miles down a very bumpy road by truck, then a cable car ride further down. This is fair enough, but we were unawre that it was $1500rupees for a ride back to the road to go for a bite to eat since dinner isn't available till 7:30pm. No alcohol if that matters to you. Food....not good at all. There was a large rodent in our room. They offered us a room, 1/2 the size, no fans and an outside toilet. We opted to put traps in our room. It ate 2 holes in my ftiends luggage. Once the rodent was caught, we let the staff know. Over an hour later we removed the trap ourselves because no one showed up. There were no concessions made what so ever for having this disgusting experience. There are no phones in the room, so anytime you need to communicate with staff, you have to go and find them. Once we were ready to leave, the brought the truck for pick up. We traveled to the top with 5 staff members and 2 large containers of diesel. The smell was brutal, again...unacceptable in my opinion for an expensive hotel. Far from princesses....but certainly not the experience we had in mind for that price. Staff are nice, but very young and lacking in experience perhaps. Take your money elsewhere!
2018 年 3 月入住 1 晚

8/10 还可以

Michelle

满意：清洁度、员工和服务、住宿条件和设施

8/10 还可以

Thierry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing rustic luxury experience.
Amazing place with lots of untapped potential, mostly around the service and the food (breakfast is the main thing that needs improvement and it should be fixed shortly). The people are amazing and the new managers (3 days in !) a pleasure to talk to. They will take this place to 5 stars so be sure to ask them questions to know the improvements when you book. The deluxe chalet was uber cool with beautiful wood floors, high ceilings, large bathroom with hot water with solar panels (was not there before) and sounds of the river to put you to sleep. Free activities include a great jungle walk to the water hole and a fantastic zip line above the river. Abe will take you to these places, he's a very kind and experienced guide from our experience. You got to be an adventurer and love rustic luxury, but if that's the case, dont't miss it !

10/10 超赞

mayke，apeldoorn

满意：客房舒适度，清洁度
Bijzondere locatie.
Heel bijzonder hoe je er komt. Er is veel te doen. Zipline baan. Wandelen. Zwemmen in de rivier. Heerlijk in de boomhut zitten met een boek.
2018 年 2 月入住 2 晚

10/10 超赞

Birgitte

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Skøn oplevelse fjernt fra hverdagen og verden

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2 härliga dygn med avkoppling mitt i naturen. Glada att vi följde med guiden upp till vattenfall med bad i naturliga bassänger!
2018 年 1 月入住 2 晚

8/10 还可以

真实旅客

满意：客房舒适度，清洁度
不满意：员工和服务
Veldig fint sted, men veldig annerledes. Man er stuck inne i jungelen, uten spesielt mye å ta seg til. Da vi kom var det absolutt ingen kommunikasjon. Vi måtte gå tilbake senere å spørre om når det var middag. Frokost glemte vi å spørre om, og da vi gikk ut kl 10 var det tydeligvis for sent.
2018 年 1 月入住 1 晚

10/10 超赞

Claire

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cable Car on arrival
After thinking I was spending time in the jungle and being awake all night at the previous hotel, this jungle resort required a 3km journey then a cable car to an oasis of zen. The staff were so helpful and friendly. I had meals specially prepared that were some of the best Sri Lankan food I have had to date. I only stayed one night but could have easily stayed longer. They were very helpful with transport so even though it’s a bit out of the way -whilst there you want for nothing and they can take you back to station quickly when needed. Recommend +++
2017 年 11 月入住 1 晚

8/10 还可以

Barry，UK

满意：员工和服务
Beautiful location, amazing walks.
Dry hotel, no alcohol which we didn't expect. Went in to town to buy some wine. Food was really good, local Sri Lankan. If you have kids might be a problem. Stayed for 2 nights, that was enough.
2017 年 8 月入住 2 晚

2/10 糟糕

sukumia，malaysia

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Poorly Managed, Over-priced
The place is not a resort - a dirty run-down farmhouse. The cable car was not working and we had to hike to get to the resort. At the dining, there were mice scampering about. They charged us for the transport to get into the 'resort' from the main entrance at LKR3650. The billing was also incorrect as they charged us LKR2900 for a dinner menu that was quoted at LKR1850 (??) What a rip-off....
Terrible

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务
Good and pesfull place
I was recommended this place to stay for holiday and good price

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience in the jungle
We stayed in the Ella Jungle Resort for 1 night and we really loved the experience! The staff is lovely, the cuisine is really good and We appreciated the trek they organised. However: - the hotel is far in the jungle and therefor far from Ella. You cannot go to the city whenever you wish. - even if We have no regret at all about our stay, We think it is slightly over-priced (170€ for 1 one).

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Für einen Zimmerpreis von 275$ pro Nacht, konnte das Hotel unsere Ansprüche überhaupt nicht erfüllen. Sehr schlechte Ausstattung. Im Bad fehlten einige Fliesen, Nachtischlampen waren defekt, Kommode konnte nicht benutzt werden. Das Areal der Anlage liegt Mitten im Dschungel an einen Fluss der so laut war, dass eine Unterhaltung auf der Terrasse nicht möglich war. Generell muss gesagt werden, das die ganze Anlage in einem sehr schlechten und heruntergekommenen Zustand ist. Die angebotenen Freizeit Aktivitäten konnten nur teilweise benutzt werden. Da das Hotel rund 3km von der Hauptstraße entfernte liegt, musste ein kostenpflichtiger Shuttelservice benutzt werden um überhaupt in die Nähe der Zivilisation zurück zu kehren. Sehr einfaches aber gutes Essen (Buffet) wenn auch zu überhöhten Preisen. Rein Vegetarisch, kein Alkohol verfügbar. Der Manager hat sich immer versteckt. Das Personal besteht fast ausschließlich aus ehemaligen Soldaten die keinerlei Erfahrung im Tourismus haben. Wir würden dieses Hotel nicht weiterempfehlen.

10/10 超赞

Antonia，London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible jungle experience
This hotel has mixed reviews so it was a bit of a punt. Most of the good and not so good reviews are true but it is a unique experience that made my mum's and my trip to Sri Lanka. You take a 4wheel drive vehicle from the road down a steep track until you can get no further and from here you get the cable car over to the main hotel. The hotel is not posh and the layout quite strange. The noise of the stream, especially after a rainy day, is loud. The steps up to the bathroom from the room are steep and there is no safe in the room to lock up valuables (but you can give them to the manager). My mum is a very active 79 year old. The guided walking tours taken from the hotel are stunning and quite hard going even for the 25 year olds we were with, but so worth it. The guides were truly lovely and supportive of my mum. In the morning we climbed up a jungle path, across streams and at one point climbing up rock using a rope. Viewing monkeys chillaxing on a tree stump and butterflies. The path is about 2.5km of climbing before you reach an amazing natural swimming pool with a waterfall and deep enough to jump from about 2.5m. There are fishs that nibble at your dry skin so you get a spa treatment thrown in but I found it quite ticklish so kept moving. Views wow! The afternoons hike was to three waterfalls quite precarious but not as hard a hike as the morning but beautiful. To finish off we zip wired across the river about 300m. The food was excellent Sri Lankan set menu.

6/10 一般

Dawn

满意：客房舒适度，清洁度
Unfulfilled potential
I really wanted to adore this place. I didn't. As he reviewer stated. Excellent concept, lousy execution. You arrive and a truck comes to pick you up for the start of your adventure. The bed on bench seat starts a ~3 kilometer drive down a very narrow hillside road. Twice the switchbacks were too narrow for the truck driver to manage so we back up to the edge - once while texting. (3 of our 4 trips up and down the driver will phone or text). At the bottom of the trail is a small gondola. The gondola are not impressive looking but the cables are in tip top shape the views are beautiful! The adventure continues. At the hotel site and the staff are lovely and gracious. But there are a lot of them for no apparent reason and it is a bit awkward to have them all stare expectantly. Check in involves having a cup of tea and chatting with the manager who appears to not have done this before. 4 porters for 3 bags appear. The food is good but on their schedule which means you can sleep in or eat, not both. Dinner is buffet at 8pm. The place is lovely but no trails to hike. You can do the waterfall hike but only with a guid. 20 min there, 30 back, 30 to swim. Our room was large & clean. The front door has a lock, sliders do not. I don't know who the target is. For the adventure sort nothing much to explore. For relaxation I would choose someplace with facilities (btw the wifi didn't work the 2.5 days we were there). It is difficult and time consuming to get in/out 30+ min each was.

6/10 一般

nee ，california

满意：员工和服务
不满意：客房舒适度
Very nice sorroundings
An adventure to stay there, reaching by Safari jeep and cable cars. Super delux room also has open area so lots of bugs in the room. Food could be improved and dinner should be served earlier

2/10 糟糕

Howard ，Charleston, SC

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would not honor Orbitz reservation
After driving 4 hours we were told they had no reservations for us and they would not give us an available room because reservations had to go through Colombo. We had a confirmed paid reservation. They said they do not deal with Orbitz. The only bad experience we had in Sri Lanka.

8/10 还可以

Sonia ，London

满意：清洁度、员工和服务、客房舒适度
Great, if you know what to expect!
The setting is incredible and the activities great (the guide was amazing), but be aware that that really is all you get. There's no bar to get any drinks, no customer service at all in terms of staff asking if you want anything. If you do, you have to go find them, which isn't always easy. The staff are lovely and will try and help you, but 'resort' is misleading, you're on your own in terms of being proactively looked after! Also note there's no alcohol so bring your own, and no hot water in any of the rooms, despite what it says on booking websites. Stunning place to relax and take in the scenery.

10/10 超赞

Francesco

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Once in a lifetime experience
Best hotel ever. Mr Sugarth is a great host!!!!

10/10 超赞

Anura，Kandy Sri Lanka

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel in jungle.
One of very few places left in Sri Lanka with undisturbed un crowded forest atmosphere.

2/10 糟糕

Matt，Canada

满意：员工和服务
不满意：住宿条件和设施
Do not waste your money

8/10 还可以

Marielle，Guadeloupe

满意：客房舒适度，清洁度
Amazing place to stay lost in the rainforest !
Very nice staff especially rhe hotzl manager who do all he can to please the guest, even entertain dinner singing and playing folks songs with flute !

10/10 超赞

Marit Gangås

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
En unik opplevelse!
Vi hadde et helt fantastisk opphold!! Som nygift par la vi deler av bryllupsreisen vår til Ella Jungle Resort. Jeg var noe skeptisk før vi bestilte da jeg ikke er så glad i edderkopper og andre insekter. Vi bestemte oss dermed for å bestille et av de lukkede rommene. Vi er veldig glad for at vi valgte å besøke dette stedet da det viste seg å bli en av våre livs opplevelser. Naturen er vakker, dyrelivet tett på og ikke minst er menneskene som driver dette de varmeste menneskene vi har møtt. Høydepunktet for oss var middagene under stjerneklar himmel med tradisjonell sri lankisk musikk og nydelige retter samt fotturen opp til kulpene der vi fikk bade. Vi tilbrakte tre netter her, anbefaler minimum to netter. Resorten er behjelpelige med å arrangere tur til Yala nasjonalpark om ønskelig. Dette er stedet for å koble av wifi, nyte naturen og hverandre. Anbefales på det varmeste!! Ønsker du vin til maten må du ta med dette selv, så vil servitørene servere det til maten.