Search Cottages in Elm Grove

"well maintained, quite room friendly staff a little far from hotel to casino entrance."

"This location was a miss for us. Location was poor, unfortunately the area is a little rundown. We were greeted by the unhoused in the area while circling to get to the hotel. The Boardwalk is pretty non existent, as everything is mostly closed down. Downtown area is also pretty closed and rundown. The hotel was unfortunately scarcely staffed. The works appeared "unhappy". I was unhappy with our room location as mentioned it upon checkout but no amendments were made, she acted as if I never said anything. I mentioned it again and again, no response. She just sat the card on the counter and said use it at the elevator. No directions to elevator, no mention of amenities, no checkout time. Room cleaning was pretty good, no major complaints, except the fridge still had food from last occupants. Only 1 set of towels. Called to ask for more but kept getting put "on hold" eventually went down stairs to request. Our "neighbors" were extremely LOUD you could hear them several doors down and they were across from us. 5pm, 8pm, 10pm, 2am...still loud...it was someone's birthday and this was once the "party room". Called but again...put on hold. Went down stairs to have it addressed and the response was one word..."ok". No microwave in the room and no supposedly none on site..which I highly doubt, the staff has to have a break room ..so a "not for public use" would be better. Casino poorly ran as well, dirty, out of cups for drinks, no waiters, machines don't accept $1. Not recommended"

"Room was clean. Staff was very helpful. They are in the process of updating the hotel, but after completion it will be great. Still it was worth the cost and we felt safe there. "

"Everyone was friendly at check in, but they were understaffed and had people waiting. The room was very clean, but dated. Bed was uncomfortable and the pillows were flat. We went to the sports bar and it was delicious and we he service was great. Overall the stay was good."

"The floor we stayed on was so loud making it impossible to sleep even though we had to get up early. Every night someone was running through the halls or slamming door and arguing on the phone. The staff were hands down the best but until a curfew is implemented for kids running around all night I highly doubt I would come back and stay, and I was there with my own teenage kids and they were bothered and it was hard to sleep even for them."

"Room is clean, bed is comfy, staff is helpful. Safe. 5 minutes walk to airport. Would stay again. "

"there is no steak house, the buffet is horrible, if you want to time travel back to 2000 then this is for you the staff is awesome but nothing else about the place is worth 1/4 of the price paid trashy trashy trashy"

"very clean room Aniya at check in was extremely nice"

"The hotel was dirty. We had black mold on the wall which was the bathroom on the other side. Had a man following us around the casino and couldn’t find any staff or security to help. Would never go back!"