Bristol Emmaus House Hotels

"We informed about Bday and got many pleasant presents and room upgrade"

"Amazing Hotel, clean, great location and the breakfast was fabulous."

"Incredible value for a hotel in such a lovely part of Bristol."

"Good sized room (classic double) although bathroom will be too much on the cosy side for some. Friendly staff, hotel was very clean everywhere and the breakfast was good and bar area was nice. Only issue we had was the paper thin walls between rooms. We were watching tv at a reasonable volume around 10.30pm and had the room next door banging on the wall. We thought they were being a bit unreasonable but as we went to sleep, realised we could hear the person in the other adjacent room snoring as if he were in ours. Might only be a certain number of rooms like this, but we were in Room 128 if you’re reading this, hotel manager!"

"Great location and restaurant and bar"

"Exceedingly friendly and helpful staff."

"Staff at reception were very polite and helpful. The room was spacious and the hotel location was good."

"Great location but hotel could be so much better. Staff not particularly helpful, but to be fair they were all very young. Our room was fine but not replenished with clean towels or other things that you would expect. I asked a member of staff for some bags - they gave me 2 I asked for some sugar - they only had cubes and gave them to me in my hand, I asked if I could put them on a plate, the reply was no, they are for guests ( I thought I was a guest ? ) Asked for milk - was given some that was on the side. When I put it in the tea it curdled, goodness knows how long it had been sat there. Outside our room ( number 5 ) at the back of the hotel was absolutely disgusting. Rubbish strewn everywhere, vapes and dirty mugs. The door in the room opened up onto this. We couldn’t open the door for fresh air for fear of there being rats outside ( no window in room ) Contacted hotel with our complaint - no reply This hotel wasn’t cheap, we expected a higher standard."

"We really enjoyed our stay at The Ibis. The room was lovely and clean and staff were friendly. They also offered a 20% discount on parking at The Millenium car park. "