Erwinville hotels from HK$427

"Room was fine. Could have been cleaned better. "

"Staff was great but my bathroom sink counter had dirt on it."

"The breakfast menu was limited"

"My room key needed to be reprogrammed, so I went to front desk for assistance. The lady with the glasses on who also does the laundry, said she can help. I gave her both my room keys, because I had two rooms, she programmed one then told me ok. I told her I needed the other one done too because I have two rooms. She then goes to complain, but she did the key then shoved it back into my hands. The next day I was sitting by the pool and the desk receptionist came to me and told me if I want room service I need to remove my dnd sign off the door. So I got up went to the room, but I didn’t have a sign on the door. But I still get my dirty laundry and bring downstairs like I was asked. So I was awaiting my clean sheets and towels, but was told I can’t get clean sheets, I can’t have my room cleaned, I can only get clean towels. I didn’t complain I simply asked for the clean towels. The lady brung the towels but didn’t give me any bath towels, so I asked for them. The guy told me to ask the lady, so I asked him because the lady had a problem with me and I wanted to avoid confrontation. He went asked for the towels and the lady started fussing again. I eventually get the towels and go to my room. The lady proceeded to call me out of my name and the manager stood there and let her. No actions taken but he waved me off"

"Yes is was clean and staff was nice"

"The initial front desk staff was very indifferent. Not cold but not pleasant either. "

"Great location. Nice hotel and was prefect for a little one night get away for our 12th wedding anniversary."

"This hotel is nice with a beautiful atrium and wonderful staff, but it is in desperate need of updates and improvements. I noticed a lot of peeling paint, rust, worn furniture and dirty carpets. The TVs are also extremely old and most travelers are used to hotel TVs having streaming capabilities. There are also probably plumbing issues, given that bathroom toilet overflowed twice requiring us to switch rooms. "

"It was very clean, beds were comfortable and room was spacious. Breakfast was good, with plenty of selections. Staff was very nice!"