“The room was in unacceptable condition: the bed was covered in dust, and the window facing the garden lacked screens, allowing flies and mosquitoes to flood inside when opened—which was necessary due to the hot weather. Furthermore, the TV was completely unavailable to watch the ongoing FIFA World Cup matches. Although the staff acknowledged and reportedly flagged the issue, no successful repair was made during our entire stay. This was a highly unpleasant experience. I am left wondering how……
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