Sarajevo Eternal Flame Hotels

"Hotel staff were very friendly. "

"Stayed for three nights, had two rooms. Everyone was very happy. Extremely friendly and accommodating staff. Very nice breakfast and dinner, fresh quality ingredients. We will definitely be back. "

"Nice stay in central location with friendly staff "

"Everything went well, the location of this hotel was great and the staff were excellent and very helpful. The place was nice and well kept. The only two downsides that caused me to rate this 4 instead of 5 stars were bed comfort (bed was pretty hard and not conducive to sleeping on your side) and the room thermostat unfortunately wasn't able to turn off, so it illuminated the room and interrupted my sleep dozens of times throughout my two nights here. The breakfast was good and everything went well. I'm only leaving comments about the uncontrollable room lighting for others like me that require it to be dark to sleep. There is occasional noise and shaking from the nearby train, but that didn't bother me and there is nothing the hotel can do about that. Very nice stay! "

"Location was convenient. Room looked out on a wall covered with graffiti, but was fine. Front desk staff was helpful, and email response was good, but when I had a question and called the 24 hour number, I couldn't reach them- but the problem could have been on my end- would be good to have better instructions on calling that number from an international phone. "

"Friendly and helpful staff, clean room, breakfast is decent and I am obsessed with the pool!"

"Great location, helpful staff, and delicious breakfast. Room was clean and modern w. great view. Thanks!"

"Nice rooms and very friendly and helpful staff. Stunning view of the old town from room. Breakfast was also very good. No complaints whatsoever."

"Clean room with plenty of space. Hot water and plenty of heat in the room. Great location to visit interesting sites and museums being in the heart of old town. Close to get your guide and tour Bosnia offices. Free breakfast buffet was nice."